News

Peninsula Leisure’s new Customer Portal is coming Tuesday 31 January

Peninsula Leisure manages PARC and Pines, and we are excited to share our new Customer Portal with you. Powered by Xplor Recreation, your Customer Portal will come into effect next week, and will enable you to book into group exercise classes and manage your membership all in the one place!

What is Xplor Recreation?

Xplor Recreation is our new customer and membership management software that uses cloud-based technology to help you get the most out of visiting PARC.

What’s changing?

At present, to become a member of PARC you need to complete paperwork. To book into a class, you go to the MyPARC App. To manage your child’s swim lessons, you go to the Greenedesk Parent Portal…Within your new Xplor Recreation Customer Portal, you will be able to do all of those activities in the one place!

  • For our Full Access members, our MyPARC (MindBody) App will cease to exist, to be replaced by the Xplor Recreation Customer Portal for all your group exercise and appointment bookings.
  • For Aquatic members, you now have access to manage your memberships online.
  • For PARC Swim members, your current Parent Portal provided by Greenedesk will be replaced by the Xplor Recreation Customer Portal. In this portal you can see your child’s progression, and manage all your children on the one account!
  • For Creche parents, you will be able to conveniently book and pay for multiple creche sessions in the one transaction on a pay as you go basis. Pre-paid multi-visit passes will no longer be necessary and will not be sold once we transition to the new system.
  • And for all our casual visitors, you can purchase group exercise classes and multi-visit passes online from the Xplor Recreation Customer Portal.

When are we changing to Xplor Recreation Customer Portal?

Go live date is Tuesday next week, 31 January. On Monday next week, 30 January, you will receive your login details to the Customer Portal, and can commence making your bookings and managing your membership online.

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Upcoming HVAC improvement works 🚧👷 

We are undertaking two important HVAC improvement projects at PARC from Monday 5 October to Friday 16 October. 

Rust Air Duct Rectification Works 
We'll be replacing sections of our air ducting that supplies fresh air to our Group Exercise studios. A section of the corridor near the studios will be temporarily closed, with some lockers unavailable while works are underway. Access to Studio 2 and all Group Exercise classes will remain available as normal, with no classes impacted. 

Warm Water Pool Accessible Changeroom Ventilation Upgrade 
The accessible changerooms in Warm Water Pool area will be temporarily closed from Monday 5 – Friday 16 October as we install additional fresh air supply systems to both. Alternative accessible change facilities are available in the Family Change area as well as upstairs, which is accessible via the elevator. Our team will be on hand to assist members who require support. 

Thank you for your patience and support as we invest in your PARC experience.
Don't miss out on the fun before it's gone! 🐬

Tomorrow is the last day of our school holiday program, so make sure you secure your spot on Splash Island, and come on down for a day of family fun! 🤩
One month to go - PINES is back open Sunday 1 November! 🙌💚 

Mark the date in your calendars, our sister Centre PINES is set to open for what is guaranteed to be another incredible summer by the pool on Sunday 1 November. 

It’s been a longer winter, and we are excited to count down the days until we welcome our amazing community back for another season at our loved outdoor pool. 

Our PINES team are working hard in preparation for Sunday 1 November, and we cannot wait to open the gates again.
Bring the energy with Belinda! 🤸🏼‍♀️

A foundation member and instructor since 2018, Belinda is passionate about building connection through group exercise. Belinda teaches Bodyattack, Bodystep and Core!

On the stage she loves bringing out the best in every individual, and then turning that energy into a supportive, motivating community where everyone can thrive. Off the the stage, she's happiest in the garden or kitting after dinner. 

Come for the workout, leave feeling stronger, more connected and smiling! Book your spot via our Customer Portal or Xplor App.
It's the perfect day for a swim at PARC! 

The weather has served up a Melbourne classic today, so why not bring the kids into Centre, for an easy day of family fun. 

🐠 Raft waterslides
🐙 Aquatic Playground
🐳 Scavenger Hunt
🪸 Balloon entertainment and facepainting
🦀 Prizes and giveaways

Visit our website to learn more about pricing and booking.
Get ready for summer with PARC Swim ☀️🏊

Swimming lessons provide children with skills that extend far beyond the pool. Learning to swim helps children: 

🏊 Develop essential water safety skills. 
💧 Build confidence in aquatic environments. 
💪 Improve strength, coordination and fitness. 
😊 Create healthy habits that can last a lifetime. 

Enrol in swimming lessons for term 4, so that your children can be safer around water this summer. 

To sign up to PARC Swim, speak to a friendly member of our team or visit our website via the link in our bio.

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