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PARC Customer Satisfaction Survey results – October 2024

Thank you to all our members and guests who participated in our Customer Satisfaction Survey. Your feedback is crucial in helping us enhance the exceptional experiences, programs, and services we offer at PARC.

We have reviewed your feedback, and HERE is an infographic summary of the results.  

Pleasingly, we saw increases in: 

  • Overall satisfaction with PARC
  • Overall likelihood to recommend PARC
  • Overall Communication Satisfaction
  • Overall Facilities Satisfaction
  • Feelings of safety, comfort and or support from lifeguards
  • op word recall when you think of PARC: FIT FUN FRIENDLY CONVENIENT CLEAN

Areas for focus identified in this survey include availability and access to aquatic facilities, and aquatic specific group exercise classes. You can learn more about what we are doing to improve in these areas in the results infographic.

As always, if you have something you want to share with us, please do so by visiting www.parc.peninsulaleisure.com.au/feedback anytime.  

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Bright bathers = safer swimmers 🌈🩳

Our PARC Swim team demonstrate that when it comes to swimwear for little ones, the right colour can matter!

🟡 Bright colours like Neon oranges, pink’s, yellows or lime green can be easier to spot.
🔵 While some dark or pale colours and may disappear in busy pools or in open water.

As we head toward warmer weather, help your children stand out for all the right reasons!

Go bright, go bold, and stay safer around water.

#PARCFrankston #WaterSafety #BrightIsBest #swim #watersafety #Saferswimmmer

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Bright bathers = safer swimmers 🌈🩳 Our PARC Swim team demonstrate that when it comes to swimwear for little ones, the right colour can matter! 🟡 Bright colours like Neon oranges, pink’s, yellows or lime green can be easier to spot. 🔵 While some dark or pale colours and may disappear in busy pools or in open water. As we head toward warmer weather, help your children stand out for all the right reasons! Go bright, go bold, and stay safer around water. #PARCFrankston #WaterSafety #BrightIsBest #swim #watersafety #Saferswimmmer

NDIS Hydrotherapy & Physiotherapy services at PARC. 🩺

Hydrotherapy & Physiotherapy services are available through Davenport Physiotherapy. Located within the PARC Allied health suites, the team offers a great range of services including:

– Hydrotherapy sessions
– Support with tailored gym programs
– In-room treatments
– Home visits for your convenience

For more information, please visit the website via the link in bio.

#PARCFrankston #DavenportPhysiotherapy #AlliedHealth #Hydrotherapy #Health #Physio

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NDIS Hydrotherapy & Physiotherapy services at PARC. 🩺 Hydrotherapy & Physiotherapy services are available through Davenport Physiotherapy. Located within the PARC Allied health suites, the team offers a great range of services including: - Hydrotherapy sessions - Support with tailored gym programs - In-room treatments - Home visits for your convenience For more information, please visit the website via the link in bio. #PARCFrankston #DavenportPhysiotherapy #AlliedHealth #Hydrotherapy #Health #Physio

Small Group Training Come & Try this Saturday 30 August 🏃‍♀️

Reset your Spring pace with Small Group Training and learn about our upcoming Hybrid Series. Coaches Jesslyn and Julia will guide you through a dynamic workout and answer your questions. ❓

When: Saturday 30 August
Time: 8.00am and 9.00am

Our Come & Try sessions are free and open to our Full Access members. Book your spot through the Peninsula Leisure Xplor app or customer portal via the link in bio

#PARCFrankston #SmallGroupTraining #Hybridseries #10weekprogram

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Small Group Training Come & Try this Saturday 30 August 🏃‍♀️ Reset your Spring pace with Small Group Training and learn about our upcoming Hybrid Series. Coaches Jesslyn and Julia will guide you through a dynamic workout and answer your questions. ❓ When: Saturday 30 August Time: 8.00am and 9.00am Our Come & Try sessions are free and open to our Full Access members. Book your spot through the Peninsula Leisure Xplor app or customer portal via the link in bio #PARCFrankston #SmallGroupTraining #Hybridseries #10weekprogram

LesMills Workshop, Saturday 30 August 🏋️

Workout with Master trainers this Sunday at our Les Mills Quarterly Workshops!
The Quarterly Workshops are exciting training events where Les Mills Instructors come together to experience and receive the latest education around the new Les Mills Releases, for the first time.

The classes are loads of fun, and you get to experience the new music and choreography for the first time as it’s taught by Master Trainers!
Join us for:

10:30am Body Step
11:40am Body Pump
1:45pm Body Attack
2:50pm RPM
2:50pm Body Combat
4pm Sprint
4pm Body Balance

Check our website closer to the date to book your spot.

#PARCFrankston #GroupEx #LesMills #LesMillstribe

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LesMills Workshop, Saturday 30 August 🏋️ Workout with Master trainers this Sunday at our Les Mills Quarterly Workshops! The Quarterly Workshops are exciting training events where Les Mills Instructors come together to experience and receive the latest education around the new Les Mills Releases, for the first time. The classes are loads of fun, and you get to experience the new music and choreography for the first time as it’s taught by Master Trainers! Join us for: 10:30am Body Step 11:40am Body Pump 1:45pm Body Attack 2:50pm RPM 2:50pm Body Combat 4pm Sprint 4pm Body Balance Check our website closer to the date to book your spot. #PARCFrankston #GroupEx #LesMills #LesMillstribe

POV You join us for a Powerzone class! ⚡️

Kickstart you day with a HIIT session that mixes both body weight and equipment based exercises. Its a full body work out that will leave you feeling strong, energised and ready to power through your day. 💪⚡️

Join us for a class:
Mondays, 7:15am & 12:15pm
Tuesdays, 7:15am, 8:00am & 12:15pm
Wednesdays, 7:15am & 12:15pm
Thursdays, 7:15am, 8:00am & 12:15pm
Fridays, 7:15am & 12:15pm
Saturdays, 8:15am & 9:15

Book your spot through the Peninsula Leisure Xplor app or Customer Portal via the link in bio.

#PARCFrankston #Powerzone #FrankstonFitness #powerzone #groupexerciseclass #groupexerciseclasses #frankston #frankstoncity

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POV You join us for a Powerzone class! ⚡️ Kickstart you day with a HIIT session that mixes both body weight and equipment based exercises. Its a full body work out that will leave you feeling strong, energised and ready to power through your day. 💪⚡️ Join us for a class: Mondays, 7:15am & 12:15pm Tuesdays, 7:15am, 8:00am & 12:15pm Wednesdays, 7:15am & 12:15pm Thursdays, 7:15am, 8:00am & 12:15pm Fridays, 7:15am & 12:15pm Saturdays, 8:15am & 9:15 Book your spot through the Peninsula Leisure Xplor app or Customer Portal via the link in bio. #PARCFrankston #Powerzone #FrankstonFitness #powerzone #groupexerciseclass #groupexerciseclasses #frankston #frankstoncity

Train Smart, Train Hard, Train Hybrid ⛹️

Our 10-week Small Group Training program is just around the corner, and Rangi is building his team! Join Rangi’s group to focus on Sports Performance and take your game to the next level in your chosen sport.

Our 10-week program is designed to deliver performance and progress in a supportive team environment. With five different focus groups, choose one that suits your needs.

For more information about the 10-week hybrid series, please visit our blog via the link in bio

#PARCFrankston #SmallGroupTraining #Hybridseries #10weekprogram

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Train Smart, Train Hard, Train Hybrid ⛹️ Our 10-week Small Group Training program is just around the corner, and Rangi is building his team! Join Rangi’s group to focus on Sports Performance and take your game to the next level in your chosen sport. Our 10-week program is designed to deliver performance and progress in a supportive team environment. With five different focus groups, choose one that suits your needs. For more information about the 10-week hybrid series, please visit our blog via the link in bio #PARCFrankston #SmallGroupTraining #Hybridseries #10weekprogram

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