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PINES Customer Satisfaction Survey 2025

Little girl playing in PINES toddler pool playing with a 'I heart PINES' beach ball

Have you been to PINES outdoor pool this summer season? We want to hear from you!  

You are invited to participate in our PINES Customer Satisfaction Survey. This survey should take between 4 and 6 minutes to complete and is available until Sunday 16 March 2025.  

Confidentiality
This survey is being conducted by Swinburne University, and all responses will be treated in strictest confidence. 

Prize draw
As an incentive, all completed surveys go into the draw to WIN a $100 Rebel Sport Voucher! To be in the draw to win, you will need to provide preferred contact details at the end of the survey and the winner will be notified by email. 

Thank you for taking the time to provide your open and honest feedback. By participating you’re helping us to better improve our services and facilities.

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Spa closed tomorrow, Wednesday 22 October

Please be aware that our Spa is closed for maintenance tomorrow, on Wednesday 22 October.

The Steam Room, Sauna and Warm Water Pool remain open as normal.

W thank you for your understanding.

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Spa closed tomorrow, Wednesday 22 October Please be aware that our Spa is closed for maintenance tomorrow, on Wednesday 22 October. The Steam Room, Sauna and Warm Water Pool remain open as normal. W thank you for your understanding.

Have you visited PARC recently? We’d love to hear from you! 💙

Participating in the survey will help us better understand how you use our Centre, help us find more ways to support you, and better improve your experience at PARC. We really value your input.

The survey will only take around 10 minutes to complete, and an incentive, all completed surveys go into the draw to win 1 of 3 $100 Rebel Sport Voucher!

Click the link to complete the survey – Link in bio

Thank you for taking the time to provide your feedback.

#PARCFrankston #Satisfactionsurvey #Haveyoursay

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Have you visited PARC recently? We’d love to hear from you! 💙 Participating in the survey will help us better understand how you use our Centre, help us find more ways to support you, and better improve your experience at PARC. We really value your input. The survey will only take around 10 minutes to complete, and an incentive, all completed surveys go into the draw to win 1 of 3 $100 Rebel Sport Voucher! Click the link to complete the survey - Link in bio Thank you for taking the time to provide your feedback. #PARCFrankston #Satisfactionsurvey #Haveyoursay

Unplug24
Join us in going off social media for a day on 24 October.

Next Friday, on Friday 24 October, we are joining Unplug24, a 24-hour break from social media in solidarity with SmackTalk – an organisation founded by local Wayne Holdsworth to honour his son, Mac, and raise awareness around suicide prevention.

Unplug24 encourages us to step away from social media and reconnect offline to:
🔌 Protect mental health
🔌 Raise awareness to prevent suicide
🔌 Support vital education and awareness programs

Last year, more than 134,000 people took part, proving that sometimes the most powerful connection is offline. This year, SmackTalk is aiming to reach over a million participants in Australia and around the world.

Let’s join together and unplug from all social media for the day – at work and at home – to show our support for this important cause.

Register to join now: https://www.unplug24.smacktalk.com.au/

#Unplug24 #smaktalk

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Unplug24 Join us in going off social media for a day on 24 October. Next Friday, on Friday 24 October, we are joining Unplug24, a 24-hour break from social media in solidarity with SmackTalk – an organisation founded by local Wayne Holdsworth to honour his son, Mac, and raise awareness around suicide prevention. Unplug24 encourages us to step away from social media and reconnect offline to: 🔌 Protect mental health 🔌 Raise awareness to prevent suicide 🔌 Support vital education and awareness programs Last year, more than 134,000 people took part, proving that sometimes the most powerful connection is offline. This year, SmackTalk is aiming to reach over a million participants in Australia and around the world. Let’s join together and unplug from all social media for the day – at work and at home – to show our support for this important cause. Register to join now: https://www.unplug24.smacktalk.com.au/ #Unplug24 #smaktalk

Celebrate National Children`s Week with a fun day for under 5s!

Join our `More People Can Swim` Team on Wednesday 22 October at Jubilee Park Stadium, where we will be running important, interactive water safety activities for children and parents as part of Frankston City Council`s Children’s Week Celebration Event!

This year’s theme is “Everyone should know about Children’s Rights”.

🗓 When: Wednesday, 22 October
📍 Where: Jubilee Park Stadium, 83R Hillcrest Rd , Frankston Vic 3199
⏰ Time: 10:00am – 1:00pm

The event is free but numbers are limited so please RSVP via this link below:
https://www.trybooking.com/events/landing/1425350

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Celebrate National Children's Week with a fun day for under 5s! Join our 'More People Can Swim' Team on Wednesday 22 October at Jubilee Park Stadium, where we will be running important, interactive water safety activities for children and parents as part of Frankston City Council's Children’s Week Celebration Event! This year’s theme is “Everyone should know about Children’s Rights”. 🗓 When: Wednesday, 22 October 📍 Where: Jubilee Park Stadium, 83R Hillcrest Rd , Frankston Vic 3199 ⏰ Time: 10:00am – 1:00pm The event is free but numbers are limited so please RSVP via this link below: https://www.trybooking.com/events/landing/1425350

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