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PARC Customer Satisfaction Survey Results – June 2025

Thank you to all our members and guests who participated in our Customer Satisfaction Survey. Your feedback is crucial in helping us enhance the exceptional experiences, programs, and services we offer at PARC.

We have reviewed your feedback, and HERE is an infographic summary of the results.  

Pleasingly, we saw increases in: 

  • Overall satisfaction with PARC 
  • Overall satisfaction with PARC Swim
  • Likelihood to continue PARC Membership
  • Likelihood to recommend PARC
  • Many of our members state that their PARC membership is beneficial for their mental health and wellbeing

Areas for focus identified in this survey include education around personalised support and PARC Swim support. You can learn more about what we are doing to improve in these areas in the results infographic.

As always, if you have something you want to share with us, please do so by visiting www.parc.peninsulaleisure.com.au/feedback anytime.  

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Delicious and nutritious 🌯🤩

Refuel and recharge with the new range of food thanks to our friends from @downthestreetfrankston .

With 5 new baguette flavours, healthy wraps and more, why not grab something to enjoy after your next workout or swim?

#PARCFrankston #DownTheStreet #PARCCafe #delicious #refuel #postworkout

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Delicious and nutritious 🌯🤩 Refuel and recharge with the new range of food thanks to our friends from @downthestreetfrankston . With 5 new baguette flavours, healthy wraps and more, why not grab something to enjoy after your next workout or swim? #PARCFrankston #DownTheStreet #PARCCafe #delicious #refuel #postworkout

Spring is here, time to reset 💪🙌️

We chatted to PARC members Chris and Bree about their PARC favourites and how they are looking to refresh their routine this Spring. 🌼

Bree wants to revitalise with Reformer Pilates and Chirs wants to strengthen his shoulder at Small Group Training.

What do you want Your Pace to look like for the next few months? There is no right or wrong, set yourself up with a routine that works for you.

To see our tips on how you can reboot your rhythm for Spring, check out our blog. Link in bio

#PARCFrankston #SpringIntoYourPace #CommunityVibes #PARCYourWay #Gym #Health

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Spring is here, time to reset 💪🙌️ We chatted to PARC members Chris and Bree about their PARC favourites and how they are looking to refresh their routine this Spring. 🌼 Bree wants to revitalise with Reformer Pilates and Chirs wants to strengthen his shoulder at Small Group Training. What do you want Your Pace to look like for the next few months? There is no right or wrong, set yourself up with a routine that works for you. To see our tips on how you can reboot your rhythm for Spring, check out our blog. Link in bio #PARCFrankston #SpringIntoYourPace #CommunityVibes #PARCYourWay #Gym #Health

🚨 END OF WINTER SALE 🚨

We are having a sale of all retail items from 1 – 8 September.

30 % off our entire range excluding Father’s Day Hampers. Don`t miss out on this chance to grab some new togs and swim in style.

Come in Centre to see our amazing range and grab yours today!

#PARCFrankston #Frankston #Sale #Bargain #Freshnewfit #Newfitfeels

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🚨 END OF WINTER SALE 🚨 We are having a sale of all retail items from 1 – 8 September. 30 % off our entire range excluding Father’s Day Hampers. Don't miss out on this chance to grab some new togs and swim in style. Come in Centre to see our amazing range and grab yours today! #PARCFrankston #Frankston #Sale #Bargain #Freshnewfit #Newfitfeels

Say yes to you 🙎‍♀️❤️

Jean Hailes Women’s Health Week is Australia’s largest event dedicated to the health and wellbeing of all women, girls and gender-diverse people.

From 1-5 September, each day will focus on a different health topic to help women.

Monday – Every check matters ✅
Tuesday – Take the lead 👯‍♀️
Wednesday – Heart smart ❤️
Thursday – Pain to power 💪
Friday – Be kind to your mind 🧘

This year say yes to you and prioritise your health and wellbeing. For more information, visit the website via the link in bio

#PARCFrankston #JeanHailes #WomensHealthWeek #Health #Wellbeing

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Say yes to you 🙎‍♀️❤️ Jean Hailes Women’s Health Week is Australia’s largest event dedicated to the health and wellbeing of all women, girls and gender-diverse people. From 1-5 September, each day will focus on a different health topic to help women. Monday – Every check matters ✅ Tuesday – Take the lead 👯‍♀️ Wednesday – Heart smart ❤️ Thursday – Pain to power 💪 Friday – Be kind to your mind 🧘 This year say yes to you and prioritise your health and wellbeing. For more information, visit the website via the link in bio #PARCFrankston #JeanHailes #WomensHealthWeek #Health #Wellbeing

Bright bathers = safer swimmers 🌈🩳

Our PARC Swim team demonstrate that when it comes to swimwear for little ones, the right colour can matter!

🟡 Bright colours like Neon oranges, pink’s, yellows or lime green can be easier to spot.
🔵 While some dark or pale colours and may disappear in busy pools or in open water.

As we head toward warmer weather, help your children stand out for all the right reasons!

Go bright, go bold, and stay safer around water.

#PARCFrankston #WaterSafety #BrightIsBest #swim #watersafety #Saferswimmmer

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Bright bathers = safer swimmers 🌈🩳 Our PARC Swim team demonstrate that when it comes to swimwear for little ones, the right colour can matter! 🟡 Bright colours like Neon oranges, pink’s, yellows or lime green can be easier to spot. 🔵 While some dark or pale colours and may disappear in busy pools or in open water. As we head toward warmer weather, help your children stand out for all the right reasons! Go bright, go bold, and stay safer around water. #PARCFrankston #WaterSafety #BrightIsBest #swim #watersafety #Saferswimmmer

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