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PARC Customer Satisfaction Survey Results – June 2025

Thank you to all our members and guests who participated in our Customer Satisfaction Survey. Your feedback is crucial in helping us enhance the exceptional experiences, programs, and services we offer at PARC.

We have reviewed your feedback, and HERE is an infographic summary of the results.  

Pleasingly, we saw increases in: 

  • Overall satisfaction with PARC 
  • Overall satisfaction with PARC Swim
  • Likelihood to continue PARC Membership
  • Likelihood to recommend PARC
  • Many of our members state that their PARC membership is beneficial for their mental health and wellbeing

Areas for focus identified in this survey include education around personalised support and PARC Swim support. You can learn more about what we are doing to improve in these areas in the results infographic.

As always, if you have something you want to share with us, please do so by visiting www.parc.peninsulaleisure.com.au/feedback anytime.  

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🚨 Don’t assume they’re water-safe, make sure they are 🚨

When it comes to staying safe in and around water, teenagers are one of the most at risk groups due to a lack of swimming ability.

Join our Can Swim Program this August & September.

The fully subsidised swim program for pre-teens and teens is the perfect opportunity for young people to build confidence in the water and develop essential life-saving skills.

– Pre Teens Life Program – Tuesdays or Thursdays 12 Aug to 11 Sep from 6:45pm – 7:30pm at PARC
– Teens Life Program – Tuesdays or Thursdays 12 Aug to 11 Sep from 6:45pm – 7:30pm at PARC

Expressions of Interest are now open

To learn more or to submit your EOI please visit our website via the link in bio

#PARCFrankston #CanSwim #Preteenlifeprogram #Teenlifeprogram

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🚨 Don’t assume they’re water-safe, make sure they are 🚨 When it comes to staying safe in and around water, teenagers are one of the most at risk groups due to a lack of swimming ability. Join our Can Swim Program this August & September. The fully subsidised swim program for pre-teens and teens is the perfect opportunity for young people to build confidence in the water and develop essential life-saving skills. - Pre Teens Life Program – Tuesdays or Thursdays 12 Aug to 11 Sep from 6:45pm – 7:30pm at PARC - Teens Life Program – Tuesdays or Thursdays 12 Aug to 11 Sep from 6:45pm – 7:30pm at PARC Expressions of Interest are now open To learn more or to submit your EOI please visit our website via the link in bio #PARCFrankston #CanSwim #Preteenlifeprogram #Teenlifeprogram

Keep cup challenge! ☕️ 🙌

Round 2 Nathan vs Kynen, Let`s Go!

Can Nathan or Kynen beat Maya`s time of 26 seconds or will they get mixed up!

Grab your Fressko Keep cup at PARC Cafe today.

#PARCFrankston #Keepcup

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Keep cup challenge! ☕️ 🙌 Round 2 Nathan vs Kynen, Let's Go! Can Nathan or Kynen beat Maya's time of 26 seconds or will they get mixed up! Grab your Fressko Keep cup at PARC Cafe today. #PARCFrankston #Keepcup

PARC Fam, have you checked out PARC PLUS? 📱

PARC Plus is our online fitness portal that allows our community to work out when, where and how you like. Enjoy 1000+ workouts , including:

🏋️‍♂️ Strength & Conditioning workouts
💪 No equipment options
🏃‍♀️ Fun classes to get you moving like Zumba, BodyPump and Boxing
🧘‍♀️ Even a wide variety of low impact classes like yoga and Active Movers
😌 Or find your pace with a meditation class

Not a member? That`s ok! Enjoy our PARC PLUS community access with loads of workouts led by our much loved instructors. It`s available to anyone who wants to be active.

You can access PARC Plus through the TechnoGym app or via the website.

Check it out here: https://parc.peninsulaleisure.com.au/parc-plus/

#PARCFrankston #PARCPLUS #TechnoGym #PeninsulaLeisureXplorapp

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PARC Fam, have you checked out PARC PLUS? 📱 PARC Plus is our online fitness portal that allows our community to work out when, where and how you like. Enjoy 1000+ workouts , including: 🏋️‍♂️ Strength & Conditioning workouts 💪 No equipment options 🏃‍♀️ Fun classes to get you moving like Zumba, BodyPump and Boxing 🧘‍♀️ Even a wide variety of low impact classes like yoga and Active Movers 😌 Or find your pace with a meditation class Not a member? That's ok! Enjoy our PARC PLUS community access with loads of workouts led by our much loved instructors. It's available to anyone who wants to be active. You can access PARC Plus through the TechnoGym app or via the website. Check it out here: https://parc.peninsulaleisure.com.au/parc-plus/ #PARCFrankston #PARCPLUS #TechnoGym #PeninsulaLeisureXplorapp

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Peninsula Leisure acknowledges and pays respect to the Bunurong People, the Traditional Custodians of these lands, skies and waters, where we unite to support healthy, happy lifestyles.

Endorsed by Frankston City Council

© 2025 Peninsula Leisure Pty Ltd. All Rights Reserved | Website Design by Oraco

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