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We’re Upgrading Your Entry Experience at PARC 

We’re excited to let you know that new access gates will be installed at PARC in early March. 

At PARC, we’re committed to continually improving our facility and the experience of every member and guest. This upgrade is fully funded through Frankston City Council’s Capital Works Program, and reflects the ongoing commitment between Council and Peninsula Leisure to continually invest in community infrastructure that supports health, safety and wellbeing. 

What’s changing? 

The new Sec-Pro gates – the same style currently in use at our Pilates Studio – are a significant improvement to how you arrive and enter the Centre. The new gates will reduce scan delays and improve response time between scanning in and the gate opening. 

Here’s what you can look forward to: 

  • Instant response time  
  • Improved reliability 
  • Improved accessibility with wider gates  

When is this happening? 

Installation works will commence from Monday 2 March, with work scheduled after hours, so there will be minimal disruptions for members and guests. We anticipate the gates will be progressively brought online throughout the week and expect them to be fully commissioned and operational by Friday 13 March. During the installation period, any gates already fitted will remain in the open position, and our team will be on hand to assist. 

What does this mean for me? 

Full Access and Aquatic Access members: There will be no change to the way you access the Centre. Similar to our current access gates, the new gates are designed to operate on a one-to-one basis. Simply scan your wristband and the gate will open to allow entry, closing automatically behind you once you have walked through. 

Group Exercise class check-in: Members attending a Group Exercise class will still scan in at our kiosks to check into their class as normal. 

PARC Swim members: For PARC Swim families, there is a dedicated gate designed to make entry easy when you have little ones in tow, allowing a small family group through at the same time. This gate will be clearly labelled, and we encourage all PARC Swim members to use this access point for a smooth and easy arrival. 

Thank you for your patience 

We appreciate your patience as we complete this important upgrade. The new access gates are part of a broader commitment to improving reliability, accessibility and overall experience in Centre.  

Once the new gates are live, you’ll notice the difference from your very first scan – a smoother, more reliable start to every visit at PARC. 

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Please view your Customer Portal for the updated class timetable and details. 

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