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Customer Satisfaction Survey – We want your feedback

You’re invited to participate in our Customer Satisfaction Survey

By participating in the survey you will help us better understand how you use our Centre, and help us to improve your experiences at PARC. We really value your input.The survey will only take around 8 – 10 minutes to complete.Survey closing date: The survey is open until Wednesday 11 May.Confidentiality: This survey is being conducted by Swinburne University, and all responses will be treated in strictest confidence.

Prize draw: As an incentive, all completed surveys go into the draw to win a $100 Rebel Sport Voucher. There are three prizes in total to be won. To be in the draw to win, you will need to provide preferred contact details at the end of the survey and the winner will be notified by email.

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Thank you for taking the time to provide us with your feedback

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More People Can Swim summer programs are back - and it’s FREE! 

This summer, Peninsula Leisure and Frankston City Council are helping more people in Frankston learn to swim and stay safe around water. 

Our More People Can Swim initiative offers fully subsidised programs for teens, kids, and families this January, who would otherwise not have access to water safety education or swimming lessons. 

💦 Build confidence in and around the water 
💦 Learn vital life-saving water skills 
💦 Join a fun, supportive community who is safer for summer 

Simply complete an Expression of Interest form for your preferred program on our website here: https://peninsulaleisure.com.au/can-swim/ 

☀️ Expressions of Interest are open throughout November 2025, for programs running in January 2026. 

💙 For questions, contact our friendly Can Swim team at can.swim@peninsulaleisure.com.au 

 #pinesfrankston #parcfrankston #frankstoncity
PARC’s Annual Christmas Giving Tree is back 🎄❤️

We’re proud to once again partner with Community Support Frankston to help families in need this Christmas. Over the years, our community’s generosity has been amazing - and this year, it’s needed more than ever! 
 
How you can help: 
🎁 Donate: Gifts and non-perishable items. Brand new toys and festive foods! 
📍 Where: Donation box near PARC reception 
📆 When: Donations cut off on Friday 12 December to allow time to distribute. 

Let’s spread joy and make this Christmas brighter for everyone in our local community! 

#PARCFrankston #ChristmasGivingTree #Christmasgiftdonations #christmasappeal
New! Instantly suspend your membership online via the Customer Portal

We’ve made managing your membership easier! From today, Tuesday 11 November, Full Access, Aquatic Access, and Active Life members can now suspend your memberships instantly through your Customer Portal - no forms, no waiting!

☑️ Instantly suspend your membership online
☑️ Manage your own suspension dates
☑️ Start your suspension immediately – no three-day wait

Want to learn how it works? We’ve put together a blog with step-by-step instructions and FAQs to guide you through. Read the full guide here: https://parc.peninsulaleisure.com.au/news/introducing-self-serve-suspensions/

We’re excited to bring you this new feature and hope it makes managing your membership even easier
VICSWIM Summer intensives are back for 2026 🏊

Give your kids a fun, intensive swim program this January at PARC or Pines! Perfect for ages 4–12, these lessons focus on swimming skills and water safety. 

🟢 PINES
Week 1:  1: 5–9 January, 8.00am - 3.00pm
Week 2: 12 - 16 January, 8.30am - 1.00pm

🔵 PARC
 Week 3: 19–23 January, 8:30am–1pm 
 
Cost: $43 per week (5 lessons included) 
Bookings open from 10am this Wednesday 12 November. These spots won’t last! 

Visit VICSWIM's website to secure your child's spot - www.vicswim.com.au 

#PARCfrankston #vicswim #swimminglessons #watersafetyskills #watersafety

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