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Customer Satisfaction Survey – We want your feedback

You’re invited to participate in our Customer Satisfaction Survey

By participating in the survey you will help us better understand how you use our Centre, and help us to improve your experiences at PARC. We really value your input.The survey will only take around 8 – 10 minutes to complete.Survey closing date: The survey is open until Wednesday 11 May.Confidentiality: This survey is being conducted by Swinburne University, and all responses will be treated in strictest confidence.

Prize draw: As an incentive, all completed surveys go into the draw to win a $100 Rebel Sport Voucher. There are three prizes in total to be won. To be in the draw to win, you will need to provide preferred contact details at the end of the survey and the winner will be notified by email.

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Thank you for taking the time to provide us with your feedback

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PINES IS A FINALIST!
Pines Forest Aquatic Centre has been named a Finalist in the 2026 Frankston & Mornington Peninsula Business Excellence Awards in the Community Impact & Engagement category!

We’re so proud to be recognised because we know Pines is more than a place to swim. It’s a place where our Frankston community comes together, to be active, happy and connected.

PEOPLE'S CHOICE AWARD
As a Finalist, we also have the chance to win the People’s Choice Award – and we need YOUR help!

💙 Love your local pool?
💦 Enjoy our free community events?
☀️ Have special memories of summer at Pines?
We’d love you to show your support and help our much-loved Pines Pool. 

HOW TO VOTE
1️⃣ Head to the link in our bio
2️⃣ Fill in your details.
3️⃣ Select Pines Forest Aquatic Centre (Peninsula Leisure) from the drop-down menu and hit submit!
A huge thank you to our amazing team and our Pines community.
PINES is open for the 2026/2027 season! 🥳

Come on down for a swim, and to celebrate the season open! Can't wait to see you there 🤩
10 and Done: A moderate workout for beginners! 💪

Introducing our 10 and Done workouts; guided activities that are designed to help you meet your 30-20-2 goals. Whether you’re after something light, something that gets your heart pumping, or strength exercises to build a stronger body, we have workouts to suit your needs. 

These workouts suit every fitness level, and all activities can be done at home, in the park, or wherever suits you. Head to the link in our bio to visit the 30-20-2 website, and try all of our 10 and Done workouts!
Celebrate the season open with us! 🎉 

To welcome back our incredible community, our sister Centre PINES is kicking the season off with a splash with two fun events. 

☀️ Join us for our first Free Family Friday of the season on Friday 6 November. Enjoy free entry between 4pm-7pm and a yummy free sausage sizzle. 

🏊  We’re welcoming back our lap swimmers with a free breakfast on Thursday 12 November. Head down between 7.00am-9.00am and enjoy an egg and bacon roll and hot drink (first 50 drinks) on us after your morning swim. 

We look forward to celebrating kicking off the season with you!
Just a reminder that we are open on Cup Day!
Come down with the family for a swim or get your workout in 💪🏊

Tuesday 3 November Hours: 
🕐 Centre: 7am – 7pm 
🛝 Waterslides: 10am – 6pm 
☕️ Café: 8am – 5pm 
🏊 PARC Swim: No lessons 
🏋️‍♀️ Group Exercise: Reduced timetable — book your spot via the Customer Portal or the Peninsula Leisure Xplor app. 

Come down for some public holiday fun! We can’t wait to see you in the Centre!

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