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Customer Satisfaction Survey – We want your feedback

You’re invited to participate in our Customer Satisfaction Survey

By participating in the survey you will help us better understand how you use our Centre, and help us to improve your experiences at PARC. We really value your input.The survey will only take around 8 – 10 minutes to complete.Survey closing date: The survey is open until Wednesday 11 May.Confidentiality: This survey is being conducted by Swinburne University, and all responses will be treated in strictest confidence.

Prize draw: As an incentive, all completed surveys go into the draw to win a $100 Rebel Sport Voucher. There are three prizes in total to be won. To be in the draw to win, you will need to provide preferred contact details at the end of the survey and the winner will be notified by email.

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Thank you for taking the time to provide us with your feedback

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Expressions of Interest are open for our Can Swim Infant Water Familiarisation program 👶

Participate together with your child and learn the fundamentals of water familiarisation to begin their swimming and water safety journey. This program equips parents with the skills and knowledge to practise in their own time and build essential, foundational skills with their child.

Who: Children aged 6 months – 2 years 11 months (with a parent/carer in the water)
What: Learn water familiarisation fundamentals and build early safety skills together
When: Mon 23, Wed 25 & Fri 27 February 2026
Sessions: 30 mins at 8:30am or 11:10am
Cost: Fully subsidised

👉 How to apply: Submit an Expression of Interest via our website, open throughout January. Link in bio.

#CanSwim #PARCFrankston #PinesFrankston #WaterSafety #FrankstonCity #MorePeopleCanSwim

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Expressions of Interest are open for our Can Swim Infant Water Familiarisation program 👶 Participate together with your child and learn the fundamentals of water familiarisation to begin their swimming and water safety journey. This program equips parents with the skills and knowledge to practise in their own time and build essential, foundational skills with their child. Who: Children aged 6 months – 2 years 11 months (with a parent/carer in the water) What: Learn water familiarisation fundamentals and build early safety skills together When: Mon 23, Wed 25 & Fri 27 February 2026 Sessions: 30 mins at 8:30am or 11:10am Cost: Fully subsidised 👉 How to apply: Submit an Expression of Interest via our website, open throughout January. Link in bio. #CanSwim #PARCFrankston #PinesFrankston #WaterSafety #FrankstonCity #MorePeopleCanSwim

Last week of our school holiday program! 🏝️

Make sure you come and visit us before it ends! Book a session on Splash Island for a day of family fun, check out our raft waterslides, and aquatic playground.

We can`t wait to see you there 😎

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Last week of our school holiday program! 🏝️ Make sure you come and visit us before it ends! Book a session on Splash Island for a day of family fun, check out our raft waterslides, and aquatic playground. We can't wait to see you there 😎

Australia Day public holiday opening hours

We`re open Monday 26 January for the Australia Day public holiday.

The Centre will be operating on reduced public holiday hours,

– PARC Centre Hours 7am – 7pm

– Waterslides open: 10am – 6pm

– Cafe hours: 8am – 5pm

– PARC Swim: No lessons on Monday 26 January but resume Tuesday 27 January

– Group exercise: reduced timetable, see the Customer Portal for class details and to book in.


To see what services are open on the day, visit our Service Availability Report on our website, via the link in our bio.

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Australia Day public holiday opening hours We're open Monday 26 January for the Australia Day public holiday. The Centre will be operating on reduced public holiday hours, - PARC Centre Hours 7am – 7pm - Waterslides open: 10am – 6pm - Cafe hours: 8am – 5pm - PARC Swim: No lessons on Monday 26 January but resume Tuesday 27 January - Group exercise: reduced timetable, see the Customer Portal for class details and to book in. To see what services are open on the day, visit our Service Availability Report on our website, via the link in our bio.

It’s party time 🎉

PINES summer pool party is back in 2026, so gather your friends and break out the sunscreen, it’s time for some fun in the sun ☀️

Wednesday 21 Jan, 11am-2pm.
☀️ Free sausage sizzle
🐯 Free Face Painting
🛹 Free mini skate clinics from the team at Frankston Skate Park
😎 Waterslide fun (weather dependant)

Normal entry fees apply, with all activities included in entry fee.

We look forward to seeing you there!

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It’s party time 🎉 PINES summer pool party is back in 2026, so gather your friends and break out the sunscreen, it’s time for some fun in the sun ☀️ Wednesday 21 Jan, 11am-2pm. ☀️ Free sausage sizzle 🐯 Free Face Painting 🛹 Free mini skate clinics from the team at Frankston Skate Park 😎 Waterslide fun (weather dependant) Normal entry fees apply, with all activities included in entry fee. We look forward to seeing you there!

We are incredibly proud to announce that PARC has achieved Platinum Pool Status with Life Saving Victoria! 🥳

We received an outstanding Compliance Score of 100% and a Safety Score of 98.68%!

This annual assessment demonstrates our commitment to the Platinum Pool Program, which recognises aquatic facilities that meet the highest standards in aquatic safety and risk management.

Participation in this program is a mark of excellence within our industry, and achieving these scores reflects the hard work and dedication of our entire team.

A huge congratulations to our incredible Asset and Facilities team who work hard, year round to provide our members with the best experience at PARC.

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We are incredibly proud to announce that PARC has achieved Platinum Pool Status with Life Saving Victoria! 🥳 We received an outstanding Compliance Score of 100% and a Safety Score of 98.68%! This annual assessment demonstrates our commitment to the Platinum Pool Program, which recognises aquatic facilities that meet the highest standards in aquatic safety and risk management. Participation in this program is a mark of excellence within our industry, and achieving these scores reflects the hard work and dedication of our entire team. A huge congratulations to our incredible Asset and Facilities team who work hard, year round to provide our members with the best experience at PARC.

Giveaway winners! 🙌

We are excited to announce the two winners of our recent giveaway. Each winner will receive one complimentary entry into the Frankston Swim Classic.

The winners are @cpatrick27 and @domi_lia

Congratulations! 🥳

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Giveaway winners! 🙌 We are excited to announce the two winners of our recent giveaway. Each winner will receive one complimentary entry into the Frankston Swim Classic. The winners are @cpatrick27 and @domi_lia Congratulations! 🥳

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