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Nicole Ross- Customer Service Officer of the Year

Nicole Ross- Customer Service Officer of the Year

We are proud and excited to introduce you to Nicole Ross, the winner of the Customer Service Officer of the Year award at the recent Victorian Aquatic and Recreation Awards!

Nicole has been a part of the Peninsula Leisure team for over 7 years, and in her time has worked across different areas of the business, and has been an important member of our Customer Experience team for the last 3 years.

As Customer Service Officer, Nicole has always gone over and above for members and the community. She is passionate about helping people understand reaching their health and fitness goals are achievable even during the most difficult of times, and always works to deliver the best possible customer experiences to each and every person that visits the Centre.

Nicole is someone who genuinely seeks the best for the community, even if that means stepping outside of her comfort zone. She consistently works beyond her duties, stepping into different teams such as the Creche and cleaning team to help when they need it.

To win an individual award is an incredible achievement, and we are so proud of her.

Nicole, thank you for your commitment to Peninsula Leisure, our members, visitors, and wider community.

If you see Nicole at the front desk, or working out in one of classes (she loves BODYSTEP and BODYPUMP), make sure you say hello, and congrats. Well done Nic.

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Have you heard of Habit Stacking? 🤔

It's a great way to add movement into your day by pairing small exercises with habits you already do - helping you be active and achieve 30-20-2, even when life is busy!

You can incorporate simple exercises into your daily task, such as:
- Squats while the kettle boils - turn waiting time into movement time.
- Calf raises while brushing your teeth - two minutes of strength, twice a day.
- Lunges down the hallway - every trip becomes a mini workout.
- Marching on the spot while folding laundry- complete some of your vigorous or moderate exercise every trip.
- Glute squeezes while sitting at your desk - perfect for busy workdays.

Remember, all movement counts 🙌

For more information about 30-20-2, or helpful resources and workouts to get you moving, head to our Digital Hub.
We go wherever the wind takes us, and it always leads us back here 🩵
World Drowning Prevention Day is coming up this week, it's never too late to learn how to swim! 

Expressions of Interest are open for two fully subsidised Can Swim community programs for
🏊 Teens 
🏊 Adults 

Our 5-week intensive Can Swim programs are for Teens and Adults who have never learnt how to swim. Participants will gain confidence around the water and learn essential water safety and survival skills.

📅 5 Week Can Swim Programs, commencing Monday 17 August 
🏊 Who: Two Programs, one is for Teenagers aged 13-17 and the other is Adults aged 18+, with little to no swimming experience or confidence
🕣 Commitment: 1x 45minute session per week, over 5 weeks 
🩵 Cost: Fully subsidised by Peninsula Leisure and Frankston City Council

Expression of interest opened Monday 20 July and will be closing Sunday 9 August. Visit Peninsula Leisure’s website, via the link in our bio, for more information.
Have you heard about our Nourish Appointments? 🥗🥩

These appoinments are complimentary for all Full Access members, and are great if you are looking for support around healthy food choices, macro nutrients and goal setting. 

In these sessions we start with food basics by looking at how you are currently fuelling your body, and you’ll learn about macros, food groups, and the Australian Dietary Guidelines to improve your diet for your goals. 

Book your Nourish appointment via the Customer Portal or Xplor App today.
A friendly reminder that your PARC parking permit may be due to expire at the end of July. Please visit our friendly reception team to update your permit. 🎫

We’d also like to remind you to ensure your permit is placed correctly in the front left-hand side of your dashboard, with the expiration date facing upwards. ⬆️

Thank you for your continued cooperation and we hope to see you back in Centre soon!

#parcfrankston

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