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PARC Customer Satisfaction Survey results – May 2024 

Thank you to all our members and guests who completed our Customer Satisfaction Survey. Your feedback is essential in helping us to continue to deliver exceptional experiences, programs and services here at PARC. 

We have reviewed your feedback, and below is an infographic summary of the results.  
Pleasingly, we saw increases across most areas, including quality of the facility, safety of the facility and the likelihood to continue your PARC membership. We loved seeing that when you think of PARC, “FRIENDLY” and “FUN” are the top words that come to mind, across all membership and casual visitor categories.  

Our last survey also identified areas for us to concentrate our efforts on. Pleasingly your rating across these focus areas improved from the last survey, in particular access and quality of gym equipment, maintenance and cleanliness and PARC Swim Success.  

Areas for focus identified in this survey include consistency, our booking system, and challenges with the car park. You can learn more about what we are doing to improve in these areas in the results infographic.

As always, if you have something you want to share with us, please do so by visiting www.parc.peninsulaleisure.com.au/feedback anytime.  

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Testing your mobility has never been so much fun! 😂🫖

The Gym and Group Exercise team attempted the Tissue Box Mobility Challenge. While they made it look easy at times, there was plenty of wobbling and maybe even some dramatic falls. 

💪 Core strength was tested
⚖️ Balance was questionable
😂 Laughter is guaranteed

Have you tried the Tissue Box Mobility Challenge? 

#PARCFrankston #PARCGym #PARCGroupexercise #TissueBoxMobilityChallenge #CoreMemories
🚨 Don’t assume they’re water-safe, make sure they are 🚨

When it comes to staying safe in and around water, teenagers are one of the most at risk groups due to a lack of swimming ability. 

Join our Can Swim Program this August & September. 

The fully subsidised swim program for pre-teens and teens is the perfect opportunity for young people to build confidence in the water and develop essential life-saving skills. 

- Pre Teens Life Program – Tuesdays or Thursdays 12 Aug to 11 Sep from 6:45pm – 7:30pm at PARC 
- Teens Life Program – Tuesdays or Thursdays 12 Aug to 11 Sep from 6:45pm – 7:30pm at PARC 
 
Expressions of Interest are now open 

To learn more or to submit your EOI please visit our website via the link in bio

#PARCFrankston #CanSwim #Preteenlifeprogram #Teenlifeprogram
Keep cup challenge! ☕️ 🙌

Round 2 Nathan vs Kynen, Let's Go!

Can Nathan or Kynen beat Maya's time of 26 seconds or will they get mixed up!

Grab your Fressko Keep cup at PARC Cafe today. 

#PARCFrankston #Keepcup

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