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PARC Customer Satisfaction Survey Results

SURVEY COMPLETED OCTOBER 2023

Thank you to all our members and guests who completed our Customer Satisfaction Survey. Your feedback is essential in helping us to continue to deliver exceptional experiences, programs and services here at PARC.

We have reviewed your feedback, and below is an infographic summary of the results. 

Pleasingly, we saw increases across the overall likelihood to recommend PARC, and the likelihood to continue your PARC membership. We also loved seeing that when you think of PARC, “FUN” continues to be number one word that comes to mind, across all membership and casual visitor categories. 

Areas for focus identified included facility maintenance, cleanliness and PARC Swim administration. You can learn more about what we are doing to improve in these areas in the results infographic.

As always, if you have something you want to share with us, please do so by visiting www.parc.peninsulaleisure.com.au/feedback anytime. 

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Don`t let the crazy Easter season interrupt your fitness goals 🎉🏋️

No matter where your holiday takes you, PARC plus has you covered with over 1000+ workouts for all fitness levels.

You can access PARC Plus through the TechnoGym app found on IOS and android stores.

Download the TechnoGym app today and keep your routine strong 💪

#PARCFrankston #PARCPlus #Holidayworkout #TechnoGym

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Don't let the crazy Easter season interrupt your fitness goals 🎉🏋️ No matter where your holiday takes you, PARC plus has you covered with over 1000+ workouts for all fitness levels. You can access PARC Plus through the TechnoGym app found on IOS and android stores. Download the TechnoGym app today and keep your routine strong 💪 #PARCFrankston #PARCPlus #Holidayworkout #TechnoGym

🎉 Come to PINES and celebrate a great season 🎉

Don`t forget the End of Season Free Family Friday party, is this Friday! 😱

So let`s celebrate on 28 March from 4pm! Come for a lovely afternoon swim in our pool and enjoy balloon entertainment, great tunes and a delicious free sausage sizzle. Be sure to get in early to collect your raffle ticket for the BBQ.

What an amazing season we have had and it`s all thanks to our passionate PINES fam

We look forward to seeing you at PINES for Free family Friday 🌲☀️

#PARCFrankston #PINESFrankston #EndofSeason #FreeFamilyFriday

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🎉 Come to PINES and celebrate a great season 🎉 Don't forget the End of Season Free Family Friday party, is this Friday! 😱 So let's celebrate on 28 March from 4pm! Come for a lovely afternoon swim in our pool and enjoy balloon entertainment, great tunes and a delicious free sausage sizzle. Be sure to get in early to collect your raffle ticket for the BBQ. What an amazing season we have had and it's all thanks to our passionate PINES fam We look forward to seeing you at PINES for Free family Friday 🌲☀️ #PARCFrankston #PINESFrankston #EndofSeason #FreeFamilyFriday

🍁 Splash Island Autumn Adventure at PARC! 🍁

We’ve planned the best pool party on the Peninsula these summer holidays, with hours of activities and entertainment kids of all ages will enjoy.

🤩 Our inflatable obstacle course, Splash Island (bookings essential)
☀️ Rafter waterslides
💦 Aquatic Playground
😎 Scavenger hunt
🎈 Balloon entertainment and face painting
🐣 Easter activities
🙌 Prizes and giveaways

Our Splash Island Autumn Adventure school holiday program will run from Monday 7 April – Thursday 17 April. Visit our website to learn more about pricing and booking information via the link in bio

#PARCFrankston #Frankston #SplashIsland #AutumnAdventure #SchoolHolidays #Thingstodofrankston

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🍁 Splash Island Autumn Adventure at PARC! 🍁 We’ve planned the best pool party on the Peninsula these summer holidays, with hours of activities and entertainment kids of all ages will enjoy. 🤩 Our inflatable obstacle course, Splash Island (bookings essential) ☀️ Rafter waterslides 💦 Aquatic Playground 😎 Scavenger hunt 🎈 Balloon entertainment and face painting 🐣 Easter activities 🙌 Prizes and giveaways Our Splash Island Autumn Adventure school holiday program will run from Monday 7 April – Thursday 17 April. Visit our website to learn more about pricing and booking information via the link in bio #PARCFrankston #Frankston #SplashIsland #AutumnAdventure #SchoolHolidays #Thingstodofrankston

Moments like these remind us how much we love our amazing community ❤️

We want to thank the incredible Cold Water Crazy Swimming Group for joining us at our recent photoshoot at PINES. Your energy and enthusiasm made it a morning to remember. We appreciate you all coming down and sharing your spirit with us.

We`d love to show case more of our incredible community during our upcoming photoshoot at the PINES End of Season Free Family Friday. If you`d like to be involved, please send us a DM, or head to PINES pool on Friday 28 March between 4pm – 6pm.

Go Cold Water Crazies!

#PARCFrankston #PINESFrankston #ColdWaterCrazySwimming #PhotoshootFun #ThankYou #MakingMemories #CommunityLove

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Moments like these remind us how much we love our amazing community ❤️ We want to thank the incredible Cold Water Crazy Swimming Group for joining us at our recent photoshoot at PINES. Your energy and enthusiasm made it a morning to remember. We appreciate you all coming down and sharing your spirit with us. We'd love to show case more of our incredible community during our upcoming photoshoot at the PINES End of Season Free Family Friday. If you'd like to be involved, please send us a DM, or head to PINES pool on Friday 28 March between 4pm – 6pm. Go Cold Water Crazies! #PARCFrankston #PINESFrankston #ColdWaterCrazySwimming #PhotoshootFun #ThankYou #MakingMemories #CommunityLove

PARC branded towels are now available! 😱

Wrap yourself in our ultra-soft, absorbent towels! The perfect towel for everyday use or as a thoughtful gift. 🎁

Upgrade your style with our PARC branded towels today!

#PARCFrankston #PARCtowel #TowelGoals #CozyComfort #EverydayLuxury

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PARC branded towels are now available! 😱 Wrap yourself in our ultra-soft, absorbent towels! The perfect towel for everyday use or as a thoughtful gift. 🎁 Upgrade your style with our PARC branded towels today! #PARCFrankston #PARCtowel #TowelGoals #CozyComfort #EverydayLuxury

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Peninsula Leisure acknowledges and pays respect to the Bunurong People, the Traditional Custodians of these lands, skies and waters, where we unite to support healthy, happy lifestyles.

Endorsed by Frankston City Council

© 2025 Peninsula Leisure Pty Ltd. All Rights Reserved | Website Design by Oraco

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