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PARC Customer Satisfaction Survey Results

SURVEY COMPLETED OCTOBER 2023

Thank you to all our members and guests who completed our Customer Satisfaction Survey. Your feedback is essential in helping us to continue to deliver exceptional experiences, programs and services here at PARC.

We have reviewed your feedback, and below is an infographic summary of the results. 

Pleasingly, we saw increases across the overall likelihood to recommend PARC, and the likelihood to continue your PARC membership. We also loved seeing that when you think of PARC, “FUN” continues to be number one word that comes to mind, across all membership and casual visitor categories. 

Areas for focus identified included facility maintenance, cleanliness and PARC Swim administration. You can learn more about what we are doing to improve in these areas in the results infographic.

As always, if you have something you want to share with us, please do so by visiting www.parc.peninsulaleisure.com.au/feedback anytime. 

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Celebrate National Children`s Week with a fun day for under 5s!

Join our `More People Can Swim` Team on Wednesday 22 October at Jubilee Park Stadium, where we will be running important, interactive water safety activities for children and parents as part of Frankston City Council`s Children’s Week Celebration Event!

This year’s theme is “Everyone should know about Children’s Rights”.

🗓 When: Wednesday, 22 October
📍 Where: Jubilee Park Stadium, 83R Hillcrest Rd , Frankston Vic 3199
⏰ Time: 10:00am – 1:00pm

The event is free but numbers are limited so please RSVP via this link below:
https://www.trybooking.com/events/landing/1425350

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Celebrate National Children's Week with a fun day for under 5s! Join our 'More People Can Swim' Team on Wednesday 22 October at Jubilee Park Stadium, where we will be running important, interactive water safety activities for children and parents as part of Frankston City Council's Children’s Week Celebration Event! This year’s theme is “Everyone should know about Children’s Rights”. 🗓 When: Wednesday, 22 October 📍 Where: Jubilee Park Stadium, 83R Hillcrest Rd , Frankston Vic 3199 ⏰ Time: 10:00am – 1:00pm The event is free but numbers are limited so please RSVP via this link below: https://www.trybooking.com/events/landing/1425350

Restart a Heart Day at PARC this Saturday ❤️💙

Join us this weekend, on Saturday 18 October, for Restart a Heart Day, a vital community event that raises awareness about cardiac arrest and empowers people with lifesaving CPR skills.

Hosted by Monash University Paramedicine, this educational pop up in PARC`s foyer will help build a safer, more prepared community.

Did you know that only 1 in 10 people survive a cardiac arrest? Most cardiac arrests happen in the home, so learning how to act fast could save the life of someone you love. Restart a Heart day will teach you how to respond in just three simple steps: CALL, PUSH, SHOCK.

Drop by PARC on Saturday morning between 9am – 12pm to learn from paramedics and paramedic students, who will be on hand to guide you through these critical steps and boost your confidence in delivering CPR.

Every minute counts when restarting a heart – let’s work together to improve survival rates!

#PARCFrankston #MonashUniversity #Savealife #CPR

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Restart a Heart Day at PARC this Saturday ❤️💙 Join us this weekend, on Saturday 18 October, for Restart a Heart Day, a vital community event that raises awareness about cardiac arrest and empowers people with lifesaving CPR skills. Hosted by Monash University Paramedicine, this educational pop up in PARC's foyer will help build a safer, more prepared community. Did you know that only 1 in 10 people survive a cardiac arrest? Most cardiac arrests happen in the home, so learning how to act fast could save the life of someone you love. Restart a Heart day will teach you how to respond in just three simple steps: CALL, PUSH, SHOCK. Drop by PARC on Saturday morning between 9am – 12pm to learn from paramedics and paramedic students, who will be on hand to guide you through these critical steps and boost your confidence in delivering CPR. Every minute counts when restarting a heart – let’s work together to improve survival rates! #PARCFrankston #MonashUniversity #Savealife #CPR

You`re invited to participate in our PARC Customer Satisfaction Survey. 🗣️

By participating in the survey, you will help us to improve our services, facilities and programs here at PARC.

This survey should take around 10 minutes to complete and is open until Sunday 26 October.

COMPLETE OUR SURVEY: Link in bio

All completed surveys go into the draw to win 1 of 3 $100 Rebel Sport Vouchers.
Thank you for taking the time to provide your feedback.

#PARCFrankston #Satisfactionsurvey #Haveyoursay

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You're invited to participate in our PARC Customer Satisfaction Survey. 🗣️ By participating in the survey, you will help us to improve our services, facilities and programs here at PARC. This survey should take around 10 minutes to complete and is open until Sunday 26 October. COMPLETE OUR SURVEY: Link in bio All completed surveys go into the draw to win 1 of 3 $100 Rebel Sport Vouchers. Thank you for taking the time to provide your feedback. #PARCFrankston #Satisfactionsurvey #Haveyoursay

✨ Member Spotlight – Anca Anderson ✨

Meet Anca – a passionate runner with the ambitious goal of completing all 7 major world marathons. She has already completed London and Sydney and now her eyes are set on her next major marathon! Anca has been a member at PARC for 10 years and credits her PARC fit run club peers for all their encouragement and support.

When Anca isn`t conquering the world she promotes health and wellbeing as the founder of her own supplement brand and believes its important to be proactive with your health.

Well done Anca!

Check out our blog to learn a bit more about Anca’s journey – https://peninsulaleisure.com.au/news/member-spotlight-anca/

#parcfrankston #Memberspotlight #marathonrunning

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✨ Member Spotlight - Anca Anderson ✨ Meet Anca - a passionate runner with the ambitious goal of completing all 7 major world marathons. She has already completed London and Sydney and now her eyes are set on her next major marathon! Anca has been a member at PARC for 10 years and credits her PARC fit run club peers for all their encouragement and support. When Anca isn't conquering the world she promotes health and wellbeing as the founder of her own supplement brand and believes its important to be proactive with your health. Well done Anca! Check out our blog to learn a bit more about Anca’s journey - https://peninsulaleisure.com.au/news/member-spotlight-anca/ #parcfrankston #Memberspotlight #marathonrunning

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