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PARC Customer Satisfaction Survey Results

SURVEY COMPLETED OCTOBER 2023

Thank you to all our members and guests who completed our Customer Satisfaction Survey. Your feedback is essential in helping us to continue to deliver exceptional experiences, programs and services here at PARC.

We have reviewed your feedback, and below is an infographic summary of the results. 

Pleasingly, we saw increases across the overall likelihood to recommend PARC, and the likelihood to continue your PARC membership. We also loved seeing that when you think of PARC, “FUN” continues to be number one word that comes to mind, across all membership and casual visitor categories. 

Areas for focus identified included facility maintenance, cleanliness and PARC Swim administration. You can learn more about what we are doing to improve in these areas in the results infographic.

As always, if you have something you want to share with us, please do so by visiting www.parc.peninsulaleisure.com.au/feedback anytime. 

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One week until school holidays start! 🤩

If you’re looking for the ultimate adventure to escape the winter weather, then jump on your rocketship and blast on down to PARC! Our giant inflatable obstacle course, Splash Island, is the perfect school holiday challenge for Aquanauts big and small, with its slippery slopes, slides and balancing beams.

🚀 Dates: Monday 29 June – Friday 10 July

💫 Time: Weekdays: 11:00am – 3:00pm (last session 2:30pm)

🪐 Cost: $6.50 per person (for Splash Island, plus pool entry)

🛸 Bookings: Required for Splash Island—reserve your spot through PARC’s Customer Portal.

Visit our website to learn more about pricing and booking information.

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Open post by parcfrankston with ID 17918697801181577
One week until school holidays start! 🤩 If you’re looking for the ultimate adventure to escape the winter weather, then jump on your rocketship and blast on down to PARC! Our giant inflatable obstacle course, Splash Island, is the perfect school holiday challenge for Aquanauts big and small, with its slippery slopes, slides and balancing beams. 🚀 Dates: Monday 29 June – Friday 10 July 💫 Time: Weekdays: 11:00am – 3:00pm (last session 2:30pm) 🪐 Cost: $6.50 per person (for Splash Island, plus pool entry) 🛸 Bookings: Required for Splash Island—reserve your spot through PARC’s Customer Portal. Visit our website to learn more about pricing and booking information.

Happy International Yoga Day! 🧘‍♀️

Whether you are a seasoned practitioner or just a beginner, we are encouraging you to take some time today to embrace the practice of yoga and give yourself some time to relax, unwind and create that mind-body connection you deserve ✨

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Open post by parcfrankston with ID 18094200887350814
Happy International Yoga Day! 🧘‍♀️ Whether you are a seasoned practitioner or just a beginner, we are encouraging you to take some time today to embrace the practice of yoga and give yourself some time to relax, unwind and create that mind-body connection you deserve ✨

When your Cycle bestie surprises you for your birthday! 🎈🥳

Eve got a lovely surprise when she arrived to her Cycle class this week, and found that her bike had been decorated! Shoutout to Sheryl for making her day so special!

It`s moments like these that show how wonderful our PARC community is 💙

#PARC #PARCFrankston

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Open post by parcfrankston with ID 18113299955494513
When your Cycle bestie surprises you for your birthday! 🎈🥳 Eve got a lovely surprise when she arrived to her Cycle class this week, and found that her bike had been decorated! Shoutout to Sheryl for making her day so special! It's moments like these that show how wonderful our PARC community is 💙 #PARC #PARCFrankston

It`s Men`s Health Week! 🏋️‍♂️

We wanted to take a moment, and share some ideas on how to incorporate more movement into your day:
🚶 Go for a walk after a meal
⚡️Use the stairs instead of the elevator
💼 If you work at a desk, try and get up and move or stretch every 30 minutes
💪 Aim to do two strength sessions per week
😄 Exercise with friends!

#PARC #PARCFrankston #menshealth #menshealthweek2026

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Open post by parcfrankston with ID 17922778239364067
It's Men's Health Week! 🏋️‍♂️ We wanted to take a moment, and share some ideas on how to incorporate more movement into your day: 🚶 Go for a walk after a meal ⚡️Use the stairs instead of the elevator 💼 If you work at a desk, try and get up and move or stretch every 30 minutes 💪 Aim to do two strength sessions per week 😄 Exercise with friends! #PARC #PARCFrankston #menshealth #menshealthweek2026

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