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PARC Customer Satisfaction Survey Results

SURVEY COMPLETED OCTOBER 2023

Thank you to all our members and guests who completed our Customer Satisfaction Survey. Your feedback is essential in helping us to continue to deliver exceptional experiences, programs and services here at PARC.

We have reviewed your feedback, and below is an infographic summary of the results. 

Pleasingly, we saw increases across the overall likelihood to recommend PARC, and the likelihood to continue your PARC membership. We also loved seeing that when you think of PARC, “FUN” continues to be number one word that comes to mind, across all membership and casual visitor categories. 

Areas for focus identified included facility maintenance, cleanliness and PARC Swim administration. You can learn more about what we are doing to improve in these areas in the results infographic.

As always, if you have something you want to share with us, please do so by visiting www.parc.peninsulaleisure.com.au/feedback anytime. 

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One week until the Feel Good Challenge kicks off! 💪🥳

The strategies that worked during your 20s and 30s may not support you like they used to. Our Feel Good Challenge is designed to support members experiencing perimenopause and menopause, focusing on strength and mobility training, nutrition and recovery, to help you thrive in this next stage of life.

To learn more about the challenge, or to join, head to our website or speak to one of our friendly Gym staff members next time you`re in Centre.

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Open post by parcfrankston with ID 18368274481213236
One week until the Feel Good Challenge kicks off! 💪🥳 The strategies that worked during your 20s and 30s may not support you like they used to. Our Feel Good Challenge is designed to support members experiencing perimenopause and menopause, focusing on strength and mobility training, nutrition and recovery, to help you thrive in this next stage of life. To learn more about the challenge, or to join, head to our website or speak to one of our friendly Gym staff members next time you're in Centre.

Get moving with James Wizz! 🏋️‍♀️

Meet James, one of our incredible group exercise instructors, and winner of Group Exercise Employee of the Year at our 2026 Celebrating Success Awards Night!

James loves helping people discover the power of strength training and finding the right balance; challenging yourself while having fun and supporting each other along the way. James teaches Bodypump and Strength and Development – expect good vibes, motivating music and expert coaching through controlled reps and longer recoveries.

His classes are always a favourite among members, so if you get the chance, book into one of his sessions and experience the fun for yourself.

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Open post by parcfrankston with ID 18258676813307803
Get moving with James Wizz! 🏋️‍♀️ Meet James, one of our incredible group exercise instructors, and winner of Group Exercise Employee of the Year at our 2026 Celebrating Success Awards Night! James loves helping people discover the power of strength training and finding the right balance; challenging yourself while having fun and supporting each other along the way. James teaches Bodypump and Strength and Development - expect good vibes, motivating music and expert coaching through controlled reps and longer recoveries. His classes are always a favourite among members, so if you get the chance, book into one of his sessions and experience the fun for yourself.

Don’t forget to complete our Customer Satisfaction Survey!

Our survey will close this Sunday 30 August, and we would love to hear your thoughts on your experiences at PARC.

The survey should take only around 10 minutes to complete, and you will also go into the draw to win 1 of 3 $100 Rebel vouchers.

Complete the survey via the link in our bio.

#PARCFrankston #Satisfactionsurvey #Haveyoursay

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Open post by parcfrankston with ID 18120082636909085
Don’t forget to complete our Customer Satisfaction Survey! Our survey will close this Sunday 30 August, and we would love to hear your thoughts on your experiences at PARC. The survey should take only around 10 minutes to complete, and you will also go into the draw to win 1 of 3 $100 Rebel vouchers. Complete the survey via the link in our bio. #PARCFrankston #Satisfactionsurvey #Haveyoursay

Have you visited PARC recently? We’d love to hear from you!

Participating in the survey will help us better understand how you use our Centre, help us find more ways to support you, and better improve your experience at PARC. We really value your input.

The survey will only take around 10 minutes to complete, and an incentive, all completed surveys go into the draw to win 1 of 3 $100 Rebel Sport Voucher!

Visit the link in our bio to complete the survey.

Thank you for taking the time to provide your feedback.

#PARCFrankston #Satisfactionsurvey #Haveyoursay

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Open post by parcfrankston with ID 18423384661198280
Have you visited PARC recently? We’d love to hear from you! Participating in the survey will help us better understand how you use our Centre, help us find more ways to support you, and better improve your experience at PARC. We really value your input. The survey will only take around 10 minutes to complete, and an incentive, all completed surveys go into the draw to win 1 of 3 $100 Rebel Sport Voucher! Visit the link in our bio to complete the survey. Thank you for taking the time to provide your feedback. #PARCFrankston #Satisfactionsurvey #Haveyoursay

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