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PARC Customer Satisfaction Survey Results

SURVEY COMPLETED OCTOBER 2023

Thank you to all our members and guests who completed our Customer Satisfaction Survey. Your feedback is essential in helping us to continue to deliver exceptional experiences, programs and services here at PARC.

We have reviewed your feedback, and below is an infographic summary of the results. 

Pleasingly, we saw increases across the overall likelihood to recommend PARC, and the likelihood to continue your PARC membership. We also loved seeing that when you think of PARC, “FUN” continues to be number one word that comes to mind, across all membership and casual visitor categories. 

Areas for focus identified included facility maintenance, cleanliness and PARC Swim administration. You can learn more about what we are doing to improve in these areas in the results infographic.

As always, if you have something you want to share with us, please do so by visiting www.parc.peninsulaleisure.com.au/feedback anytime. 

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POV – a week at PARC 🏋️

Ever wondered what you can do in a week at PARC? Join us as we Spring into action.

Monday – Powerzone ⚡️
Tuesday – Lap swimming 🏊‍♀️
Wednesday – Cycle class 🚴🏻
Thursday – Reformer Pilates 🧘‍♀️
Friday – Gym and sauna 🧖

Whether you love routine or you`re looking to switch it up, a week at PARC is whatever you make it. No pressure, just progress at your pace.

So, what does a week at PARC look like for you?

Need some inspiration to get started check out our blog via the link in bio.

#PARCFrankston #SpringPace #Yourweek #YourPARC #Youchoose

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POV - a week at PARC 🏋️ Ever wondered what you can do in a week at PARC? Join us as we Spring into action. Monday – Powerzone ⚡️ Tuesday – Lap swimming 🏊‍♀️ Wednesday – Cycle class 🚴🏻 Thursday – Reformer Pilates 🧘‍♀️ Friday – Gym and sauna 🧖 Whether you love routine or you're looking to switch it up, a week at PARC is whatever you make it. No pressure, just progress at your pace. So, what does a week at PARC look like for you? Need some inspiration to get started check out our blog via the link in bio. #PARCFrankston #SpringPace #Yourweek #YourPARC #Youchoose

Dive into swimming lessons and water safety! 🏊‍♀️

Enrol in a PARC Swim Start in-water assessment in time for term 4.

Our PARC Swim Start in-water assessments allow you to:

– Experience our PARC Swim program before your first lesson
– Familiarise yourself with our pools and qualified teachers
– Ensure your child (or you as an adult learner) is placed in the correct level for age and skill level
– Secure the right time and day for your lesson, to suit your schedule
– Enjoy specialised sign up directly with the PARC Swim Team

To book into a PARC Swim Start call our friendly team on 9781 8444 or talk to our friendly team in Centre.

#PARCFrankston #PARCSwim #SwimmingLessons #Learntoswim

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Dive into swimming lessons and water safety! 🏊‍♀️ Enrol in a PARC Swim Start in-water assessment in time for term 4. Our PARC Swim Start in-water assessments allow you to: - Experience our PARC Swim program before your first lesson - Familiarise yourself with our pools and qualified teachers - Ensure your child (or you as an adult learner) is placed in the correct level for age and skill level - Secure the right time and day for your lesson, to suit your schedule - Enjoy specialised sign up directly with the PARC Swim Team To book into a PARC Swim Start call our friendly team on 9781 8444 or talk to our friendly team in Centre. #PARCFrankston #PARCSwim #SwimmingLessons #Learntoswim

Splash Island is almost here. 💦

Splash Islands returns next Monday 22 September as a part of the PARC County Fair School holiday program.

Our lifeguards have been training “hard” to ensure that Splash Island meets the minimum excitement and fun levels. We can safely say that is passes with flying colours.

Bookings open this Friday so make you reserve your spot.

For more information on our upcoming school holiday program please see our blog via the link in bio.

#PARCFrankston #SplashIsland #Schoolholidays #Family #Fun

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Splash Island is almost here. 💦 Splash Islands returns next Monday 22 September as a part of the PARC County Fair School holiday program. Our lifeguards have been training “hard” to ensure that Splash Island meets the minimum excitement and fun levels. We can safely say that is passes with flying colours. Bookings open this Friday so make you reserve your spot. For more information on our upcoming school holiday program please see our blog via the link in bio. #PARCFrankston #SplashIsland #Schoolholidays #Family #Fun

From Member to Motivator 🚲

9 years ago, Laura went from being a dedicated member at PARC to leading from the front as a Group Exercise instructor. 💪

Every Saturday morning, you’ll find her running The Trip, delivering energy and motivation with a smile that keeps our members coming back week after week.

Join Laura for Les Mills the Trip at 9.25am every Saturday. We hope to see you there.

#PARCFrankston #Groupexercise #LesMills #TheTrip #LesMilltribe

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From Member to Motivator 🚲 9 years ago, Laura went from being a dedicated member at PARC to leading from the front as a Group Exercise instructor. 💪 Every Saturday morning, you’ll find her running The Trip, delivering energy and motivation with a smile that keeps our members coming back week after week. Join Laura for Les Mills the Trip at 9.25am every Saturday. We hope to see you there. #PARCFrankston #Groupexercise #LesMills #TheTrip #LesMilltribe

🎪 Roll up, Roll up! It’s the PARC County Fair 🎪

These school holidays we’ve planned the best party on the Peninsula, with hours of activities and entertainment kids of all ages will enjoy.

🤩 Our inflatable obstacle course, Splash Island (bookings essential)
☀️ Rafter waterslides
💦 Aquatic Playground
😎 Scavenger hunt
🎈 Balloon entertainment and face painting
🎪 Carnival games
🙌 Prizes and giveaways

Our PARC County Fair school holiday program will run from Monday 22 September – Friday 3 October. Visit our website to learn more about pricing and booking information via the link in bio.

#PARCFrankston #PARCCountyFair #SchoolHolidays #thingstodofrankston #SplashIsland #Games #Fun

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🎪 Roll up, Roll up! It’s the PARC County Fair 🎪 These school holidays we’ve planned the best party on the Peninsula, with hours of activities and entertainment kids of all ages will enjoy. 🤩 Our inflatable obstacle course, Splash Island (bookings essential) ☀️ Rafter waterslides 💦 Aquatic Playground 😎 Scavenger hunt 🎈 Balloon entertainment and face painting 🎪 Carnival games 🙌 Prizes and giveaways Our PARC County Fair school holiday program will run from Monday 22 September – Friday 3 October. Visit our website to learn more about pricing and booking information via the link in bio. #PARCFrankston #PARCCountyFair #SchoolHolidays #thingstodofrankston #SplashIsland #Games #Fun

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