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PARC Customer Satisfaction Survey Results

SURVEY COMPLETED OCTOBER 2023

Thank you to all our members and guests who completed our Customer Satisfaction Survey. Your feedback is essential in helping us to continue to deliver exceptional experiences, programs and services here at PARC.

We have reviewed your feedback, and below is an infographic summary of the results. 

Pleasingly, we saw increases across the overall likelihood to recommend PARC, and the likelihood to continue your PARC membership. We also loved seeing that when you think of PARC, “FUN” continues to be number one word that comes to mind, across all membership and casual visitor categories. 

Areas for focus identified included facility maintenance, cleanliness and PARC Swim administration. You can learn more about what we are doing to improve in these areas in the results infographic.

As always, if you have something you want to share with us, please do so by visiting www.parc.peninsulaleisure.com.au/feedback anytime. 

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Join the Challenge and set yourself up for success 🏆

The My Movement Challenge kicks off on next Monday 12 May, so be sure to grab your card to get started. 

How does it work? 

Simply grab a card from Reception, attend PARC and get a stamp each time you attend. Attend 12 times over the 4 weeks between Monday 12 May to Sunday 8 June, and go into the draw to win 1 of 100 limited edition PARC beanies. 

For more information visit our website via the link in bio or speak to our friendly Health & Fitness team upstairs in the gym.  https://tinyurl.com/ycydcnnk

#PARCFrankston #mymovementchallenge #PARCBeanie #Grabyourcard
Mine! Mine! My Challenge cards are here 🎉

The My Movement Challenge starts next week, Monday 12 May! Grab your My Movement Challenge card from reception and join us for four weeks of fun PACE themed challenges. 

Attend 12 times over the 4 weeks between Monday 12 May to Sunday 8 June, and go into the draw to win 1 of 100 limited edition PARC beanies. 
 
For more information visit our website via the link in bio or speak to our friendly Health & Fitness team upstairs in the gym. 
 
#PARCFrankston #MyMovementchallenge #Limitededitionbeanie #challengeyourself #Changeyourpace
Frankston Skate Park Family Fun Day 🛹 
 
in collaboration with South side Fest, Frankston Skate Park are having a Family Fun Day. Come on down for free skate clinics, free skateboard and equipment hire. Plus, a community sausage sizzle. 
 
Enjoys some fun family time and learn some awesome new skill. Lessons for all skill levels! 
 
📅 When: Saturday 10 May 
🕟 Time: 12:00pm – 3:00pm 
📍 Where: Frankston Skate Park 
 
Please book your spot via our Customer Portal or the Peninsula Leisure Xplor App. 
 
Learn more via our blog. link in bio

#PARCfrankston #Southsidefest #Frankstonskatepark
The much-loved My Movement Challenge is back at PARC 🏃‍♀️
 
Whether you’re training for a marathon, wanting to increase your fitness, rehabbing an injury, or simply wanting to get to get more movement in so you feel good, we want to help keep you motivated this winter. Join us for four weeks of fun PACE themed challenges to help change up your pace and keep you motivated. 
 
The My Movement Challenge kicks off on Monday 12 May, so be sure to grab your card and progress towards success with your Pace this winter! 
 
For more information visit our website via the link below - https://tinyurl.com/ycydcnnk

#PARCFrankston

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