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PARC Customer Satisfaction Survey Results

SURVEY COMPLETED OCTOBER 2023

Thank you to all our members and guests who completed our Customer Satisfaction Survey. Your feedback is essential in helping us to continue to deliver exceptional experiences, programs and services here at PARC.

We have reviewed your feedback, and below is an infographic summary of the results. 

Pleasingly, we saw increases across the overall likelihood to recommend PARC, and the likelihood to continue your PARC membership. We also loved seeing that when you think of PARC, “FUN” continues to be number one word that comes to mind, across all membership and casual visitor categories. 

Areas for focus identified included facility maintenance, cleanliness and PARC Swim administration. You can learn more about what we are doing to improve in these areas in the results infographic.

As always, if you have something you want to share with us, please do so by visiting www.parc.peninsulaleisure.com.au/feedback anytime. 

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Heading away this long weekend? Stay on track with PARC Plus!

There are loads of workouts in the PARC Plus library so you can move, stretch, and sweat wherever you are. Whether you’re travelling or relaxing at home, enjoy access to classes anytime, anywhere.

Haven’t tried it yet? Explore more and sign up via our website here: https://parc.peninsulaleisure.com.au/parc-plus/

Just a reminder PARC will be opening with Public Holiday hours on Tuesday, Cup Day.

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Heading away this long weekend? Stay on track with PARC Plus! There are loads of workouts in the PARC Plus library so you can move, stretch, and sweat wherever you are. Whether you’re travelling or relaxing at home, enjoy access to classes anytime, anywhere. Haven’t tried it yet? Explore more and sign up via our website here: https://parc.peninsulaleisure.com.au/parc-plus/ Just a reminder PARC will be opening with Public Holiday hours on Tuesday, Cup Day.

We’re open on Cup Day, Tuesday 4 November. Come down with the family for a swim or get your workout in!

Centre: 7am – 7pm
Waterslides: Closed
Café: 8am – 5pm
PARC Swim: No lessons
Group Exercise: Reduced timetable — book your spot via the Customer Portal or the Peninsula Leisure Xplor app.
PARC Plus: Keep up your routine with our on demand digital Fitness Platform, PARC Plus.

We look forward to welcoming you in Centre!

#PARCfrankston #melbournecuppublicholiday #publicholidayhours #gymfrankston #swimmingpoolfrankston

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We’re open on Cup Day, Tuesday 4 November. Come down with the family for a swim or get your workout in! Centre: 7am – 7pm Waterslides: Closed Café: 8am – 5pm PARC Swim: No lessons Group Exercise: Reduced timetable — book your spot via the Customer Portal or the Peninsula Leisure Xplor app. PARC Plus: Keep up your routine with our on demand digital Fitness Platform, PARC Plus. We look forward to welcoming you in Centre! #PARCfrankston #melbournecuppublicholiday #publicholidayhours #gymfrankston #swimmingpoolfrankston

Meet Nancy 👋

Nancy shares her thoughts on PARC and why she`s loving her small group sessions!

We love hearing this! 💪 Small group training at PARC is all about getting stronger together with good vibes, great workouts, and a supportive crew.

Thinking about giving it a try? Come speak with one of our friendly gym staff.

#PARCFrankston #PARCcommunity #GroupGoals #FeelGoodFitness #TrainTogether

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Meet Nancy 👋 Nancy shares her thoughts on PARC and why she's loving her small group sessions! We love hearing this! 💪 Small group training at PARC is all about getting stronger together with good vibes, great workouts, and a supportive crew. Thinking about giving it a try? Come speak with one of our friendly gym staff. #PARCFrankston #PARCcommunity #GroupGoals #FeelGoodFitness #TrainTogether

Our beautiful PINES opens this weekend. 🎉💚

We`d love to see all our PINES Passionates this Saturday 1 November for our opening weekend!

All PARC members get access to this award winning pool as part of their membership, so be sure to check it out for a dip this season!

We hope to se you there!

#PARCFrankston #Pines

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Our beautiful PINES opens this weekend. 🎉💚 We'd love to see all our PINES Passionates this Saturday 1 November for our opening weekend! All PARC members get access to this award winning pool as part of their membership, so be sure to check it out for a dip this season! We hope to se you there! #PARCFrankston #Pines

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