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Peninsula Leisure’s new Customer Portal is coming Tuesday 31 January

Peninsula Leisure manages PARC and Pines, and we are excited to share our new Customer Portal with you. Powered by Xplor Recreation, your Customer Portal will come into effect next week, and will enable you to book into group exercise classes and manage your membership all in the one place!

What is Xplor Recreation?

Xplor Recreation is our new customer and membership management software that uses cloud-based technology to help you get the most out of visiting PARC.

What’s changing?

At present, to become a member of PARC you need to complete paperwork. To book into a class, you go to the MyPARC App. To manage your child’s swim lessons, you go to the Greenedesk Parent Portal…Within your new Xplor Recreation Customer Portal, you will be able to do all of those activities in the one place!

  • For our Full Access members, our MyPARC (MindBody) App will cease to exist, to be replaced by the Xplor Recreation Customer Portal for all your group exercise and appointment bookings.
  • For Aquatic members, you now have access to manage your memberships online.
  • For PARC Swim members, your current Parent Portal provided by Greenedesk will be replaced by the Xplor Recreation Customer Portal. In this portal you can see your child’s progression, and manage all your children on the one account!
  • For Creche parents, you will be able to conveniently book and pay for multiple creche sessions in the one transaction on a pay as you go basis. Pre-paid multi-visit passes will no longer be necessary and will not be sold once we transition to the new system.
  • And for all our casual visitors, you can purchase group exercise classes and multi-visit passes online from the Xplor Recreation Customer Portal.

When are we changing to Xplor Recreation Customer Portal?

Go live date is Tuesday next week, 31 January. On Monday next week, 30 January, you will receive your login details to the Customer Portal, and can commence making your bookings and managing your membership online.

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New! Instantly suspend your membership online via the Customer Portal

We’ve made managing your membership easier! From today, Tuesday 11 November, Full Access, Aquatic Access, and Active Life members can now suspend your memberships instantly through your Customer Portal - no forms, no waiting!

☑️ Instantly suspend your membership online
☑️ Manage your own suspension dates
☑️ Start your suspension immediately – no three-day wait

Want to learn how it works? We’ve put together a blog with step-by-step instructions and FAQs to guide you through. Read the full guide here: https://parc.peninsulaleisure.com.au/news/introducing-self-serve-suspensions/

We’re excited to bring you this new feature and hope it makes managing your membership even easier
VICSWIM Summer intensives are back for 2026 🏊

Give your kids a fun, intensive swim program this January at PARC or Pines! Perfect for ages 4–12, these lessons focus on swimming skills and water safety. 

🟢 PINES
Week 1:  1: 5–9 January, 8.00am - 3.00pm
Week 2: 12 - 16 January, 8.30am - 1.00pm

🔵 PARC
 Week 3: 19–23 January, 8:30am–1pm 
 
Cost: $43 per week (5 lessons included) 
Bookings open from 10am this Wednesday 12 November. These spots won’t last! 

Visit VICSWIM's website to secure your child's spot - www.vicswim.com.au 

#PARCfrankston #vicswim #swimminglessons #watersafetyskills #watersafety
Let’s talk about women’s health!

Join us for an evening of conversation, expert advice, and empowerment at our Women’s Health Seminar: Perimenopause & Menopause Wellbeing.

Wednesday 12 November, 7:30pm
Chisolm, next to PARC
Free for PARC members

Hear from Nutritionist Ali Tehan and GP Dr Shaminder Kaur, who’ll share practical insights on how to navigate perimenopause and menopause with confidence - from nutrition and energy to medical support and treatment options.

Whether you’re experiencing changes yourself or want to better understand and support the women in your life, this is a must-attend event. 

Seats are limited, so secure your spot today! Register and learn more in our blog: https://parc.peninsulaleisure.com.au/events/womens-health-seminar-perimenopause-and-menopause-wellbeing-at-parc/

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