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PINES Customer Satisfaction Survey 2025

Little girl playing in PINES toddler pool playing with a 'I heart PINES' beach ball

Have you been to PINES outdoor pool this summer season? We want to hear from you!  

You are invited to participate in our PINES Customer Satisfaction Survey. This survey should take between 4 and 6 minutes to complete and is available until Sunday 16 March 2025.  

Confidentiality
This survey is being conducted by Swinburne University, and all responses will be treated in strictest confidence. 

Prize draw
As an incentive, all completed surveys go into the draw to WIN a $100 Rebel Sport Voucher! To be in the draw to win, you will need to provide preferred contact details at the end of the survey and the winner will be notified by email. 

Thank you for taking the time to provide your open and honest feedback. By participating you’re helping us to better improve our services and facilities.

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April Public holiday opening hours 
 
April is a busy month with School Holidays, Easter and the ANZAC Day Public Holiday, so we wanted to provide you with an update on opening hours and operations. 
 
Centre Hours: 
Good Friday, Friday 18 April - Closed 
Easter Sunday, Sunday 20 April - 7am – 7pm 
Easter Monday, Monday 21 April - 7am – 7pm 
ANZAC Day, Monday 25 April – 1pm – 7pm 
 
PARC Swim: Term break, no classes  17 Apr - 21 Apr (Classes resume 22 Apr)
Group Exercise: Reduced timetable, check Customer Portal for classes. 
 
Please visit our website to see a full list of our opening hours, as well as any alterations to operations over this time.  Please see our link in bio

#PARCFrankston #Publicholidays #Operatinghours #Easterholidays #ANZACDay
Healthy Beginnings, Hopeful Futures, World Health Day 2025 🌎

It's World Health Day and today kicks off a year-long campaign on maternal and newborn health. The campaign, titled Healthy beginnings, hopeful futures focuses on the health and wellbeing of mothers and babies, helping ensure hopeful future for us all.

In recognition of World Health Day 2025, Olivia, one of our amazing personal trainers has provided 3 tips for returning to exercise after having a baby.

For more information about World Health Day or the Healthy beginnings, hopeful futures campaign pease visit the link in bio 

#PARCFrankston #WorldHealthDay2025 #MumsandBubshealth #Returntoexercise
🍁🎉 Splash Island Autumn Adventure is here 🎉🍁 
 
It's time for best pool party on the Peninsula! Gather the family and hop on down to PARC, we have hours of activities and entertainment kids of all ages will enjoy. 
 
🤩 Our inflatable obstacle course, Splash Island (bookings essential) 
☀️ Rafter waterslides 
💦 Aquatic Playground 
😎 Scavenger hunt 
🎈 Balloon entertainment and face painting 
🙌 Prizes and giveaways 
 
Our Splash Island Autumn Adventure school holiday program will run from Monday 7 April – Thursday 17 April. Visit our website to learn more about pricing and booking information. 

#PARCFrankston #Frankston #SplashIsland #AutumnAdventure #SchoolHolidays #Thingstodofrankston
Daylight savings finish tomorrow!

Remember to set back your clocks and plan ahead for the hour lost if you've booked a class or plan on attending our centre tomorrow.

#PARCFrankston
Services impacted - Blue PythonWaterslide Closure

Please note that our Blue Python Raft Waterslide is closed. 

School holiday activities: We still have lots of fun activities planned for the school holiday program, and our Green Constrictor Raft Waterslide remains open. 

Please be sure to check our Service Availability on our website before your visit to see a full list of any impacted services - https://bit.ly/3YSN8gy. 

We sincerely apologise for any inconvenience caused.
School's out and Splash Island bookings are now open!! 😱 🎉

You can now book your spot on our super fun Inflatable obstacle course 

Challenge yourself, race your friends and try not to fall in! Secure your spot now and ensure you have a splashtastic holiday 💦

Book now via the portal or visit our website to learn more about our school holiday program via the link in bio

#PARCFrankston

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