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Pines Customer Satisfaction Survey

Have you been to PINES outdoor pool this summer season? We want to hear from you!  

 

You are invited to participate in our Pines Customer Satisfaction Survey. This survey should take between 4 and 6 minutes to complete and is available until Sunday 19 February 2023.  

 

[Complete Survey]

 

Confidentiality 

This survey is being conducted by Swinburne University, and all responses will be treated in strictest confidence. 

 

Prize draw 

As an incentive, all completed surveys go into the draw to win a $100 Rebel Sport Voucher. To be in the draw to win, you will need to provide preferred contact details at the end of the survey and the winner will be notified by email. 

 

[Complete the survey]

 

Thank you for your open and honest feedback. It is so valuable in helping us improve our service and facility to you. 

 

The Peninsula Leisure and Pines Team 

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Get behind the local community in support of the Snowdome Foundation 🏃

Join the thousands of locals supporting the Snowdome Foundation, in raising funds for life-saving Myeloma research.

When: Sunday 15 March

Start Time: 8:30am

Location: Mount Eliza Regional Park

Registration: Visit the My Mount Eliza website to register.

PARC members can enjoy a 5% discount on their registration using our discount code

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Get behind the local community in support of the Snowdome Foundation 🏃 Join the thousands of locals supporting the Snowdome Foundation, in raising funds for life-saving Myeloma research. When: Sunday 15 March Start Time: 8:30am Location: Mount Eliza Regional Park Registration: Visit the My Mount Eliza website to register. PARC members can enjoy a 5% discount on their registration using our discount code

We’re open Labour Day Public Holiday 🏊

Looking for something to do this public holiday? Head down to PARC for a workout or enjoy some quality time with the family in the water.

🕐 Centre hours: 7am-7pm
🛝 Waterslide open: 10am – 6pm
☕️ Cafe hours: 8am – 5pm
🏋️‍♀️ Group exercise: reduced timetable, see the Customer Portal or Xplor Peninsula Leisure app for class details and to book in.

Our sister site PINES is also open from 8am – 6pm. We can’t wait to see you!

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We’re open Labour Day Public Holiday 🏊 Looking for something to do this public holiday? Head down to PARC for a workout or enjoy some quality time with the family in the water. 🕐 Centre hours: 7am-7pm 🛝 Waterslide open: 10am – 6pm ☕️ Cafe hours: 8am – 5pm 🏋️‍♀️ Group exercise: reduced timetable, see the Customer Portal or Xplor Peninsula Leisure app for class details and to book in. Our sister site PINES is also open from 8am - 6pm. We can’t wait to see you!

⭐️ CUSTOMER SURVEY ⭐️

We would really appreciate your help in completing our customer satisfaction survey! We want to hear your thoughts on your recent Pines experience to help us improve in the future.

This survey should take between 4 and 6 minutes to complete and is available until close of business on Sunday 15 March 2026.

All visitors to Pines that complete the survey will be eligible to go into a draw to win a $100 Rebel Sports voucher.

Complete the survey via the link in our bio.

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⭐️ CUSTOMER SURVEY ⭐️ We would really appreciate your help in completing our customer satisfaction survey! We want to hear your thoughts on your recent Pines experience to help us improve in the future. This survey should take between 4 and 6 minutes to complete and is available until close of business on Sunday 15 March 2026. All visitors to Pines that complete the survey will be eligible to go into a draw to win a $100 Rebel Sports voucher. Complete the survey via the link in our bio.

Friendly reminder – our new access gates will be installed this week, Tuesday 3 March – Friday 6 March.

The works will not impact members and guests, any gates already fitted will remain in the open position, and our team will be on hand to assist. For members attending a Group Exercise Class, please be sure to check in by scanning your wristband at our kiosks.

We are excited to be improving our member and guest experience with the new access gates.

You can learn more about the upgrade works via the link in bio.

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Friendly reminder – our new access gates will be installed this week, Tuesday 3 March – Friday 6 March. The works will not impact members and guests, any gates already fitted will remain in the open position, and our team will be on hand to assist. For members attending a Group Exercise Class, please be sure to check in by scanning your wristband at our kiosks. We are excited to be improving our member and guest experience with the new access gates. You can learn more about the upgrade works via the link in bio.

Join us for a breakfast at PINES this International Women`s Day!

International Women`s Day is recognised each year on the 8th of March to acknowledge and celebrate women`s social, economic, cultural and political achievements.

To celebrate IWD this year, our sister site, PINES, are hosting a free breakfast for our community. Head down for a morning swim and enjoy a yummy breakfast with the PINES team.

📆 When: Friday 6 March

🕖 Time: 7.30am – 9.00am

📍 Where: PINES

Please note, normal entry fees apply with breakfast included in entry fee.

We look forward to seeing you there!

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Join us for a breakfast at PINES this International Women's Day! International Women's Day is recognised each year on the 8th of March to acknowledge and celebrate women's social, economic, cultural and political achievements. To celebrate IWD this year, our sister site, PINES, are hosting a free breakfast for our community. Head down for a morning swim and enjoy a yummy breakfast with the PINES team. 📆 When: Friday 6 March 🕖 Time: 7.30am - 9.00am 📍 Where: PINES Please note, normal entry fees apply with breakfast included in entry fee. We look forward to seeing you there!

PARC is open this Labour Day Public Holiday.

Come down for a workout or some fun in the pools with the family.

– Centre hours: 7am-7pm

– Waterslide open: 10am – 6pm

– Cafe hours: 8am – 5pm

– Group exercise: reduced timetable, see the Customer Portal or Xplor Peninsula Leisure app for class details and to book in.

Our sister site PINES is also open from 8am – 6pm.
We look forward to seeing you in Centre!

#PARCFrankston

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PARC is open this Labour Day Public Holiday. Come down for a workout or some fun in the pools with the family. - Centre hours: 7am-7pm - Waterslide open: 10am – 6pm - Cafe hours: 8am – 5pm - Group exercise: reduced timetable, see the Customer Portal or Xplor Peninsula Leisure app for class details and to book in. Our sister site PINES is also open from 8am - 6pm. We look forward to seeing you in Centre! #PARCFrankston

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