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Pines Customer Satisfaction Survey Results

Thank you to our visitors and members who completed our recent Customer Satisfaction Survey. The feedback we received is so valuable in helping us to continue to deliver exceptional service and facilities.
 
Pleasingly, we saw our highest ever overall satisfaction score with 8.43/10.
We also saw increases in the likelihood to recommend and likelihood to visit Pines again next season.
 
The survey identified areas where we had improved from last season, including our kiosk service and offering, facility cleanliness and maintenance, as well as facility access and lap lane availability.
 
There were some areas of focus highlighted, including additional programming and events and secure places to store valuables.
 
We have summarised the key themes of the survey results into an infographic which you can view here – PF_APR_Pines CSS 2025_Infographic
 
Thank you again to those that completed the survey, and if you want to share any feedback with us, please do so by visiting www.parc.peninsulaleisure.com.au/feedback anytime.
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Join the Challenge and set yourself up for success 🏆

The My Movement Challenge kicks off on next Monday 12 May, so be sure to grab your card to get started.

How does it work?

Simply grab a card from Reception, attend PARC and get a stamp each time you attend. Attend 12 times over the 4 weeks between Monday 12 May to Sunday 8 June, and go into the draw to win 1 of 100 limited edition PARC beanies.

For more information visit our website via the link in bio or speak to our friendly Health & Fitness team upstairs in the gym. https://tinyurl.com/ycydcnnk

#PARCFrankston #mymovementchallenge #PARCBeanie #Grabyourcard

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Join the Challenge and set yourself up for success 🏆 The My Movement Challenge kicks off on next Monday 12 May, so be sure to grab your card to get started. How does it work? Simply grab a card from Reception, attend PARC and get a stamp each time you attend. Attend 12 times over the 4 weeks between Monday 12 May to Sunday 8 June, and go into the draw to win 1 of 100 limited edition PARC beanies. For more information visit our website via the link in bio or speak to our friendly Health & Fitness team upstairs in the gym. https://tinyurl.com/ycydcnnk #PARCFrankston #mymovementchallenge #PARCBeanie #Grabyourcard

Mine! Mine! My Challenge cards are here 🎉

The My Movement Challenge starts next week, Monday 12 May! Grab your My Movement Challenge card from reception and join us for four weeks of fun PACE themed challenges.

Attend 12 times over the 4 weeks between Monday 12 May to Sunday 8 June, and go into the draw to win 1 of 100 limited edition PARC beanies.

For more information visit our website via the link in bio or speak to our friendly Health & Fitness team upstairs in the gym.

#PARCFrankston #MyMovementchallenge #Limitededitionbeanie #challengeyourself #Changeyourpace

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Mine! Mine! My Challenge cards are here 🎉 The My Movement Challenge starts next week, Monday 12 May! Grab your My Movement Challenge card from reception and join us for four weeks of fun PACE themed challenges. Attend 12 times over the 4 weeks between Monday 12 May to Sunday 8 June, and go into the draw to win 1 of 100 limited edition PARC beanies. For more information visit our website via the link in bio or speak to our friendly Health & Fitness team upstairs in the gym. #PARCFrankston #MyMovementchallenge #Limitededitionbeanie #challengeyourself #Changeyourpace

Frankston Skate Park Family Fun Day 🛹

in collaboration with South side Fest, Frankston Skate Park are having a Family Fun Day. Come on down for free skate clinics, free skateboard and equipment hire. Plus, a community sausage sizzle.

Enjoys some fun family time and learn some awesome new skill. Lessons for all skill levels!

📅 When: Saturday 10 May
🕟 Time: 12:00pm – 3:00pm
📍 Where: Frankston Skate Park

Please book your spot via our Customer Portal or the Peninsula Leisure Xplor App.

Learn more via our blog. link in bio

#PARCfrankston #Southsidefest #Frankstonskatepark

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Frankston Skate Park Family Fun Day 🛹 in collaboration with South side Fest, Frankston Skate Park are having a Family Fun Day. Come on down for free skate clinics, free skateboard and equipment hire. Plus, a community sausage sizzle. Enjoys some fun family time and learn some awesome new skill. Lessons for all skill levels! 📅 When: Saturday 10 May 🕟 Time: 12:00pm – 3:00pm 📍 Where: Frankston Skate Park Please book your spot via our Customer Portal or the Peninsula Leisure Xplor App. Learn more via our blog. link in bio #PARCfrankston #Southsidefest #Frankstonskatepark

The much-loved My Movement Challenge is back at PARC 🏃‍♀️

Whether you’re training for a marathon, wanting to increase your fitness, rehabbing an injury, or simply wanting to get to get more movement in so you feel good, we want to help keep you motivated this winter. Join us for four weeks of fun PACE themed challenges to help change up your pace and keep you motivated.

The My Movement Challenge kicks off on Monday 12 May, so be sure to grab your card and progress towards success with your Pace this winter!

For more information visit our website via the link below – https://tinyurl.com/ycydcnnk

#PARCFrankston

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The much-loved My Movement Challenge is back at PARC 🏃‍♀️ Whether you’re training for a marathon, wanting to increase your fitness, rehabbing an injury, or simply wanting to get to get more movement in so you feel good, we want to help keep you motivated this winter. Join us for four weeks of fun PACE themed challenges to help change up your pace and keep you motivated. The My Movement Challenge kicks off on Monday 12 May, so be sure to grab your card and progress towards success with your Pace this winter! For more information visit our website via the link below - https://tinyurl.com/ycydcnnk #PARCFrankston

Small Group Training – Mic’d up 🎤

Join Jesslyn and two of our amazing members for a mic’d up session of Small Group Training

If you want to experience the fun of Small Group training for yourself, join us on Saturday 3 May at 8.00am and 9.00am for Small Group Training Come & Try. Bookings are available for Full Access members.

Bookings can be made via our Customer Portal or the Xplor app. For more information click the link in bio

#PARCFrankston #SmallGroupTraining #Comeandtry #Fitnesswithfriends

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Small Group Training - Mic’d up 🎤 Join Jesslyn and two of our amazing members for a mic’d up session of Small Group Training If you want to experience the fun of Small Group training for yourself, join us on Saturday 3 May at 8.00am and 9.00am for Small Group Training Come & Try. Bookings are available for Full Access members. Bookings can be made via our Customer Portal or the Xplor app. For more information click the link in bio #PARCFrankston #SmallGroupTraining #Comeandtry #Fitnesswithfriends

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Peninsula Leisure acknowledges and pays respect to the Bunurong People, the Traditional Custodians of these lands, skies and waters, where we unite to support healthy, happy lifestyles.

Endorsed by Frankston City Council

© 2025 Peninsula Leisure Pty Ltd. All Rights Reserved | Website Design by Oraco

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