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Pines Customer Satisfaction Survey Results

Thank you to our visitors and members who completed our recent Customer Satisfaction Survey. The feedback we received is so valuable in helping us to continue to deliver exceptional service and facilities.
 
Pleasingly, we saw our highest ever overall satisfaction score with 8.43/10.
We also saw increases in the likelihood to recommend and likelihood to visit Pines again next season.
 
The survey identified areas where we had improved from last season, including our kiosk service and offering, facility cleanliness and maintenance, as well as facility access and lap lane availability.
 
There were some areas of focus highlighted, including additional programming and events and secure places to store valuables.
 
We have summarised the key themes of the survey results into an infographic which you can view here – PF_APR_Pines CSS 2025_Infographic
 
Thank you again to those that completed the survey, and if you want to share any feedback with us, please do so by visiting www.parc.peninsulaleisure.com.au/feedback anytime.
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Get ready to dive into fun at PARC! 🐬

School Holidays are just around the corner, so if you’re looking for a great day out with the kids, head on down to PARC and check out all the fun we have in store:

🪼 Our inflatable obstacle course, Splash Island (bookings essential)
🐠 Rafter waterslides
🐙 Aquatic Playground
🐳 Scavenger Hunt
🪸 Balloon entertainment and face painting
🦀 Prizes and giveaways

Our school holiday program will run from Monday 21 September – Friday 2 October, excluding the Grand Final public holiday. Visit our website to learn more about pricing and booking.

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Get ready to dive into fun at PARC! 🐬 School Holidays are just around the corner, so if you’re looking for a great day out with the kids, head on down to PARC and check out all the fun we have in store: 🪼 Our inflatable obstacle course, Splash Island (bookings essential) 🐠 Rafter waterslides 🐙 Aquatic Playground 🐳 Scavenger Hunt 🪸 Balloon entertainment and face painting 🦀 Prizes and giveaways Our school holiday program will run from Monday 21 September – Friday 2 October, excluding the Grand Final public holiday. Visit our website to learn more about pricing and booking.

Happy Father`s Day! 💙

We hope all the legendary dads and father figures in our community have a great day.

Make sure to grab a savoury muffin and small coffee for $10 while you`re in Centre today!

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Open post by parcfrankston with ID 18068558342578700
Happy Father's Day! 💙 We hope all the legendary dads and father figures in our community have a great day. Make sure to grab a savoury muffin and small coffee for $10 while you're in Centre today!

Need a last minute gift for Father`s Day? 🎁

Gift a timeless tribute of your loved one in the form of a tree and plaque at Rotary Peninsula 2.0’s 2026 Birth Tree, and give the new Dad in your life memories to share and enjoy with his mini me forever.

By participating in the Birth Tree, your contribution will go directly to funding Infant Can Swim water safety programs.

Buy your Birth Tree name via the link in our bio.

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Open post by parcfrankston with ID 18122308706503314
Need a last minute gift for Father's Day? 🎁 Gift a timeless tribute of your loved one in the form of a tree and plaque at Rotary Peninsula 2.0’s 2026 Birth Tree, and give the new Dad in your life memories to share and enjoy with his mini me forever. By participating in the Birth Tree, your contribution will go directly to funding Infant Can Swim water safety programs. Buy your Birth Tree name via the link in our bio.

The Feel Good Challenge kicks off on Monday!

This challenge is for members who are looking for support with strength training, mobility and nutrition to help you feel stronger, move better and improve your quality of life, through perimenopause and menopause.

Thinking about joining? There`s still time to sign up! Head to the Small Group Training page on our website, or speak to a member of our Gym staff when in Centre.

If you’d like to learn more about the challenge, you can read our blog via the link in our bio.

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Open post by parcfrankston with ID 18488811925097698
The Feel Good Challenge kicks off on Monday! This challenge is for members who are looking for support with strength training, mobility and nutrition to help you feel stronger, move better and improve your quality of life, through perimenopause and menopause. Thinking about joining? There's still time to sign up! Head to the Small Group Training page on our website, or speak to a member of our Gym staff when in Centre. If you’d like to learn more about the challenge, you can read our blog via the link in our bio.

Father`s Day Cafe Special ☕️🥯

To celebrate all the special Dads and Father Figures in our life, we will be running a cafe special this Sunday 6 September.

Come down to Centre and enjoy a savoury muffin and small coffee for $10.
Choose from:

🥓 Egg, bacon, cheese and relish muffin
🍳 Egg, halloumi, spinach & avocado muffin

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Open post by parcfrankston with ID 18279391765294908
Father's Day Cafe Special ☕️🥯 To celebrate all the special Dads and Father Figures in our life, we will be running a cafe special this Sunday 6 September. Come down to Centre and enjoy a savoury muffin and small coffee for $10. Choose from: 🥓 Egg, bacon, cheese and relish muffin 🍳 Egg, halloumi, spinach & avocado muffin

One week until the Feel Good Challenge kicks off! 💪🥳

The strategies that worked during your 20s and 30s may not support you like they used to. Our Feel Good Challenge is designed to support members experiencing perimenopause and menopause, focusing on strength and mobility training, nutrition and recovery, to help you thrive in this next stage of life.

To learn more about the challenge, or to join, head to our website or speak to one of our friendly Gym staff members next time you`re in Centre.

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Open post by parcfrankston with ID 18368274481213236
One week until the Feel Good Challenge kicks off! 💪🥳 The strategies that worked during your 20s and 30s may not support you like they used to. Our Feel Good Challenge is designed to support members experiencing perimenopause and menopause, focusing on strength and mobility training, nutrition and recovery, to help you thrive in this next stage of life. To learn more about the challenge, or to join, head to our website or speak to one of our friendly Gym staff members next time you're in Centre.

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