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Pines Customer Satisfaction Survey Results, Summer Season 23/24

Thank you to both our visitors and members for taking the time to participate in our recent Customer Satisfaction Survey. Your feedback is so valuable, guiding our commitment to maintain outstanding service and facilities. 

We have summarised the results into an infographic, which you can download HERE. 

What’s working well:

  • Likelihood to visit again next season = 8.84 / 10
  • Likelihood to recommend PINES = 8.28 / 10
  • Overall satisfaction with Pines = 7.86 / 10
  • Ease of access to get in and out of the facility = 8.5 / 10
  • Knowledge and helpfulness of Pines staff = 8.5 / 10

Areas for our attention and consideration:

  • Opening hours
  • Kiosk offering and presentation
  • Cleanliness and presentation
  • Access

Thank you for taking the time to provide feedback, we really value your input. See you at Pines next season!

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Team PARC, who is running with us on Sunday 29 November?

Join us for a fun active morning at Seaford`s pristine wetlands
🌳 Get out and active in the beautiful Wetlands area
💙 Raise some much needed funds for local charities

To get Early Bird pricing, and your name on your race bib, be sure to sign up before Saturday 31 October 🏃🏃

For more information and to sign up, head to the Seaford Wetlands Fun Run website.

Early bird pricing end

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Open post by parcfrankston with ID 17881131696546948
Team PARC, who is running with us on Sunday 29 November? Join us for a fun active morning at Seaford's pristine wetlands 🌳 Get out and active in the beautiful Wetlands area 💙 Raise some much needed funds for local charities To get Early Bird pricing, and your name on your race bib, be sure to sign up before Saturday 31 October 🏃🏃 For more information and to sign up, head to the Seaford Wetlands Fun Run website. Early bird pricing end

Unleash your inner warrior at BodyCombat! 👊

BodyCombat is a high-energy martial-arts-inspired workout, that will train your whole body, and help you get fit, fast and strong! Expect good music, great vibes and lots of fun!

Suited for all abilities, it`s a great way to get moving 🕺

Head to our Customer Portal, or the Xplor App, to book your spot.

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Open post by parcfrankston with ID 18096204302666952
Unleash your inner warrior at BodyCombat! 👊 BodyCombat is a high-energy martial-arts-inspired workout, that will train your whole body, and help you get fit, fast and strong! Expect good music, great vibes and lots of fun! Suited for all abilities, it's a great way to get moving 🕺 Head to our Customer Portal, or the Xplor App, to book your spot.

ONE WEEK TO GO! 🥳🙌

Only 7 sleeps until our sister Centre PINES, opens their doors for the 2026/2027 season! Who`s ready for a summer of fun at PINES!?

Don`t forget! PARC members receive unlimited entry to PINES everyday over summer ☀️

We can`t wait to see you November 1st! 🏊‍♀️

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Open post by parcfrankston with ID 18119024222472608
ONE WEEK TO GO! 🥳🙌 Only 7 sleeps until our sister Centre PINES, opens their doors for the 2026/2027 season! Who's ready for a summer of fun at PINES!? Don't forget! PARC members receive unlimited entry to PINES everyday over summer ☀️ We can't wait to see you November 1st! 🏊‍♀️

We`ll be off social media tomorrow in support of SmackTalk Unplug24 🔌

Stay off social media for 24 hours on 24 October to help save lives.

Learn more and register to participate via the link in our bio.

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Open post by parcfrankston with ID 17987940803882100
We'll be off social media tomorrow in support of SmackTalk Unplug24 🔌 Stay off social media for 24 hours on 24 October to help save lives. Learn more and register to participate via the link in our bio.

We’re open on Cup Day, Tuesday 3 November. Come down with the family for a swim or get your workout in!

Tuesday 3 November Hours:
🕐 Centre: 7am – 7pm
🛝 Waterslides: 10am – 6pm
☕️ Café: 8am – 5pm
🏊 PARC Swim: No lessons
🏋️‍♀️ Group Exercise: Reduced timetable — book your spot via the Customer Portal or the Peninsula Leisure Xplor app.
️ PARC Plus: Keep up your routine over the long weekend with our on demand digital Fitness Platform, PARC Plus.

Come down for some public holiday fun! We can’t wait to see you in the Centre!

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Open post by parcfrankston with ID 18422116141159046
We’re open on Cup Day, Tuesday 3 November. Come down with the family for a swim or get your workout in! Tuesday 3 November Hours: 🕐 Centre: 7am – 7pm 🛝 Waterslides: 10am – 6pm ☕️ Café: 8am – 5pm 🏊 PARC Swim: No lessons 🏋️‍♀️ Group Exercise: Reduced timetable — book your spot via the Customer Portal or the Peninsula Leisure Xplor app. ️ PARC Plus: Keep up your routine over the long weekend with our on demand digital Fitness Platform, PARC Plus. Come down for some public holiday fun! We can’t wait to see you in the Centre!

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