News

Pines Customer Satisfaction Survey Results, Summer Season 23/24

Thank you to both our visitors and members for taking the time to participate in our recent Customer Satisfaction Survey. Your feedback is so valuable, guiding our commitment to maintain outstanding service and facilities. 

We have summarised the results into an infographic, which you can download HERE

What’s working well:

  • Likelihood to visit again next season = 8.84 / 10
  • Likelihood to recommend PINES = 8.28 / 10
  • Overall satisfaction with Pines = 7.86 / 10
  • Ease of access to get in and out of the facility = 8.5 / 10
  • Knowledge and helpfulness of Pines staff = 8.5 / 10

Areas for our attention and consideration:

  • Opening hours
  • Kiosk offering and presentation
  • Cleanliness and presentation
  • Access

Thank you for taking the time to provide feedback, we really value your input. See you at Pines next season!

Share this article

It's Men's Health Week! 🏋️‍♂️

We wanted to take a moment, and share some ideas on how to incorporate more movement into your day: 
🚶 Go for a walk after a meal
⚡️Use the stairs instead of the elevator 
💼 If you work at a desk, try and get up and move or stretch every 30 minutes
💪 Aim to do two strength sessions per week 
😄 Exercise with friends!

#PARC #PARCFrankston #menshealth #menshealthweek2026
Are you ready for some out of this world fun?! 👀

We've got an intergalactic adventure waiting for Aquanauts, big and small these school holidays. If you're looking to escape the cold (and boredom), head down to PARC and check out all the fun we have in store: 

🚀 Our inflatable obstacle course, Splash Island (bookings essential) 
☄️ Rafter waterslides 
👽 Aquatic Playground 
⭐️ Scavenger hunt 
🛰️ Balloon entertainment and face painting 
🪐 Prizes and giveaways 

Our school holiday program will run from Monday 29 June – Friday 10 July. Visit our website to learn more about pricing and booking information.
That's a wrap on our 30-20-2 Movement Challenge! 🤩

Congratulations to all of our members who have worked so hard over the last 4 weeks. It's been AMAZING seeing so many members take on the challenge, and achieving their 30-20-2! 

Don't forget to hand your card in by Sunday this week to go in in the draw to win one of our PARC Winter scarves. 

Well done team PARC! 💪
More Movement = More Energy ⚡️

We know that it can be tricky to find time to be active, but the benefits for achieving your 30-20-2 each week are huge! 

There's so many reasons why getting more movement into your day is so important:
🧠 Improves oxygen flow to muscles and brain 
☺️ Releases feel-good chemicals that fight fatigue 
🤩 Gives an instant lift after even short activity 
💪 Builds long-term stamina and alertness

Check out our digital hub via our website for some free inspiration on how to achieve your 30-20-2 🏋️‍♀️

Join our community for news

Recent articles