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Pines Customer Satisfaction Survey Results, Summer Season 23/24

Thank you to both our visitors and members for taking the time to participate in our recent Customer Satisfaction Survey. Your feedback is so valuable, guiding our commitment to maintain outstanding service and facilities. 

We have summarised the results into an infographic, which you can download HERE. 

What’s working well:

  • Likelihood to visit again next season = 8.84 / 10
  • Likelihood to recommend PINES = 8.28 / 10
  • Overall satisfaction with Pines = 7.86 / 10
  • Ease of access to get in and out of the facility = 8.5 / 10
  • Knowledge and helpfulness of Pines staff = 8.5 / 10

Areas for our attention and consideration:

  • Opening hours
  • Kiosk offering and presentation
  • Cleanliness and presentation
  • Access

Thank you for taking the time to provide feedback, we really value your input. See you at Pines next season!

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Amazing baristas ✅
Fantastic muffin makers ✅
Incredible Salsa dancers ✅

There`s nothing our incredible cafe staff can`t do!

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Open post by parcfrankston with ID 18100999421230477
Amazing baristas ✅ Fantastic muffin makers ✅ Incredible Salsa dancers ✅ There's nothing our incredible cafe staff can't do!

Achieving your 30-20-2 is easier than you think! 🏋️

Our formula is designed so that you can be active anywhere, anytime. We know it can be more difficult to get your movement in when the weather is cooler, so we wanted to share some simple exercises that you can do at home, without any equipment needed.

30-20-2 is all about movement in ways that work for you, so remember:
✅ Moving doesn`t need to be overwhelming. You can break up your exercise into smaller bite size pieces, such as taking ten minutes three times a day to get your movement in.
✅ Everybody`s fitness level and ability is different, so doing altered movements does not have any less of a positive impact.
✅ Prioritising your health and wellbeing goals doesn’t just improve your fitness, it changes how you feel, think, and connect with the world around you.

#PARC #PARCFranskton

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Open post by parcfrankston with ID 18124306366777322
Achieving your 30-20-2 is easier than you think! 🏋️ Our formula is designed so that you can be active anywhere, anytime. We know it can be more difficult to get your movement in when the weather is cooler, so we wanted to share some simple exercises that you can do at home, without any equipment needed. 30-20-2 is all about movement in ways that work for you, so remember: ✅ Moving doesn't need to be overwhelming. You can break up your exercise into smaller bite size pieces, such as taking ten minutes three times a day to get your movement in. ✅ Everybody's fitness level and ability is different, so doing altered movements does not have any less of a positive impact. ✅ Prioritising your health and wellbeing goals doesn’t just improve your fitness, it changes how you feel, think, and connect with the world around you. #PARC #PARCFranskton

We spy a PARC Scarf 👀

Congratulations to all of our winners of our 30-20-2 Movement Challenge! It`s been wonderful to see you all around Centre, repping your Team PARC Scarves 🧣

We`d like to give a massive shout-out to everyone who participated in our challenge. Well done in staying consistent, and achieving your 30-20-2!

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We spy a PARC Scarf 👀 Congratulations to all of our winners of our 30-20-2 Movement Challenge! It's been wonderful to see you all around Centre, repping your Team PARC Scarves 🧣 We'd like to give a massive shout-out to everyone who participated in our challenge. Well done in staying consistent, and achieving your 30-20-2!

Don`t miss out on the fun before it`s gone! 🚀

It`s the last day of our school holiday program, so make sure you secure your spot on Splash Island, and come on down for a day of family fun! 🤩

#schoolholidays #PARC #Frankston #fun

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Don't miss out on the fun before it's gone! 🚀 It's the last day of our school holiday program, so make sure you secure your spot on Splash Island, and come on down for a day of family fun! 🤩 #schoolholidays #PARC #Frankston #fun

It`s the last week of school holidays 🪐

If you`re looking for some activities to do with the kids, we have the fun sorted! From our inflatable obstacle course, Splash Island, to heaps of activities and entertainment on offer for all ages, there’s something fun for everyone!

🚀 Our inflatable obstacle course, Splash Island (bookings essential)
☄️ Rafter waterslides
👽 Aquatic Playground
⭐️ Scavenger hunt
🛰️ Balloon entertainment
🪐 Prizes and giveaways

Our school holiday program will run until Friday 10 July. Visit our website to learn more about pricing and booking information.

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It's the last week of school holidays 🪐 If you're looking for some activities to do with the kids, we have the fun sorted! From our inflatable obstacle course, Splash Island, to heaps of activities and entertainment on offer for all ages, there’s something fun for everyone! 🚀 Our inflatable obstacle course, Splash Island (bookings essential) ☄️ Rafter waterslides 👽 Aquatic Playground ⭐️ Scavenger hunt 🛰️ Balloon entertainment 🪐 Prizes and giveaways Our school holiday program will run until Friday 10 July. Visit our website to learn more about pricing and booking information.

Chatting with our winner, Mel! 🏆

In June, we attended the Aquatic Recreation Victoria industry awards, where excitingly our very own Mel was awarded the prestigious Membership Sales Award.

Mel’s dedication, and commitment to creating a welcoming and inclusive for members has earned her the top prize in 2026. In celebration of this incredible achievement, we sat down with Mel for a Q&A session to chat about her win, journey and what working at PARC means to her.

Read our blog via the link in our bio.

#ARVAwards2026 #ARV #PARC #PARCFrankston #Frankston

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Open post by parcfrankston with ID 18156893257464217
Chatting with our winner, Mel! 🏆 In June, we attended the Aquatic Recreation Victoria industry awards, where excitingly our very own Mel was awarded the prestigious Membership Sales Award. Mel’s dedication, and commitment to creating a welcoming and inclusive for members has earned her the top prize in 2026. In celebration of this incredible achievement, we sat down with Mel for a Q&A session to chat about her win, journey and what working at PARC means to her. Read our blog via the link in our bio. #ARVAwards2026 #ARV #PARC #PARCFrankston #Frankston

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