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Pines Customer Satisfaction Survey Results, Summer Season 23/24

Thank you to both our visitors and members for taking the time to participate in our recent Customer Satisfaction Survey. Your feedback is so valuable, guiding our commitment to maintain outstanding service and facilities. 

We have summarised the results into an infographic, which you can download HERE. 

What’s working well:

  • Likelihood to visit again next season = 8.84 / 10
  • Likelihood to recommend PINES = 8.28 / 10
  • Overall satisfaction with Pines = 7.86 / 10
  • Ease of access to get in and out of the facility = 8.5 / 10
  • Knowledge and helpfulness of Pines staff = 8.5 / 10

Areas for our attention and consideration:

  • Opening hours
  • Kiosk offering and presentation
  • Cleanliness and presentation
  • Access

Thank you for taking the time to provide feedback, we really value your input. See you at Pines next season!

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One week until the Feel Good Challenge kicks off! 💪🥳

The strategies that worked during your 20s and 30s may not support you like they used to. Our Feel Good Challenge is designed to support members experiencing perimenopause and menopause, focusing on strength and mobility training, nutrition and recovery, to help you thrive in this next stage of life.

To learn more about the challenge, or to join, head to our website or speak to one of our friendly Gym staff members next time you`re in Centre.

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Open post by parcfrankston with ID 18368274481213236
One week until the Feel Good Challenge kicks off! 💪🥳 The strategies that worked during your 20s and 30s may not support you like they used to. Our Feel Good Challenge is designed to support members experiencing perimenopause and menopause, focusing on strength and mobility training, nutrition and recovery, to help you thrive in this next stage of life. To learn more about the challenge, or to join, head to our website or speak to one of our friendly Gym staff members next time you're in Centre.

Get moving with James Wizz! 🏋️‍♀️

Meet James, one of our incredible group exercise instructors, and winner of Group Exercise Employee of the Year at our 2026 Celebrating Success Awards Night!

James loves helping people discover the power of strength training and finding the right balance; challenging yourself while having fun and supporting each other along the way. James teaches Bodypump and Strength and Development – expect good vibes, motivating music and expert coaching through controlled reps and longer recoveries.

His classes are always a favourite among members, so if you get the chance, book into one of his sessions and experience the fun for yourself.

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Open post by parcfrankston with ID 18258676813307803
Get moving with James Wizz! 🏋️‍♀️ Meet James, one of our incredible group exercise instructors, and winner of Group Exercise Employee of the Year at our 2026 Celebrating Success Awards Night! James loves helping people discover the power of strength training and finding the right balance; challenging yourself while having fun and supporting each other along the way. James teaches Bodypump and Strength and Development - expect good vibes, motivating music and expert coaching through controlled reps and longer recoveries. His classes are always a favourite among members, so if you get the chance, book into one of his sessions and experience the fun for yourself.

Don’t forget to complete our Customer Satisfaction Survey!

Our survey will close this Sunday 30 August, and we would love to hear your thoughts on your experiences at PARC.

The survey should take only around 10 minutes to complete, and you will also go into the draw to win 1 of 3 $100 Rebel vouchers.

Complete the survey via the link in our bio.

#PARCFrankston #Satisfactionsurvey #Haveyoursay

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Open post by parcfrankston with ID 18120082636909085
Don’t forget to complete our Customer Satisfaction Survey! Our survey will close this Sunday 30 August, and we would love to hear your thoughts on your experiences at PARC. The survey should take only around 10 minutes to complete, and you will also go into the draw to win 1 of 3 $100 Rebel vouchers. Complete the survey via the link in our bio. #PARCFrankston #Satisfactionsurvey #Haveyoursay

Have you visited PARC recently? We’d love to hear from you!

Participating in the survey will help us better understand how you use our Centre, help us find more ways to support you, and better improve your experience at PARC. We really value your input.

The survey will only take around 10 minutes to complete, and an incentive, all completed surveys go into the draw to win 1 of 3 $100 Rebel Sport Voucher!

Visit the link in our bio to complete the survey.

Thank you for taking the time to provide your feedback.

#PARCFrankston #Satisfactionsurvey #Haveyoursay

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Open post by parcfrankston with ID 18423384661198280
Have you visited PARC recently? We’d love to hear from you! Participating in the survey will help us better understand how you use our Centre, help us find more ways to support you, and better improve your experience at PARC. We really value your input. The survey will only take around 10 minutes to complete, and an incentive, all completed surveys go into the draw to win 1 of 3 $100 Rebel Sport Voucher! Visit the link in our bio to complete the survey. Thank you for taking the time to provide your feedback. #PARCFrankston #Satisfactionsurvey #Haveyoursay

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