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Pines Customer Satisfaction Survey Results, Summer Season 23/24

Thank you to both our visitors and members for taking the time to participate in our recent Customer Satisfaction Survey. Your feedback is so valuable, guiding our commitment to maintain outstanding service and facilities. 

We have summarised the results into an infographic, which you can download HERE. 

What’s working well:

  • Likelihood to visit again next season = 8.84 / 10
  • Likelihood to recommend PINES = 8.28 / 10
  • Overall satisfaction with Pines = 7.86 / 10
  • Ease of access to get in and out of the facility = 8.5 / 10
  • Knowledge and helpfulness of Pines staff = 8.5 / 10

Areas for our attention and consideration:

  • Opening hours
  • Kiosk offering and presentation
  • Cleanliness and presentation
  • Access

Thank you for taking the time to provide feedback, we really value your input. See you at Pines next season!

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You set the PACE in 2025. Now let’s get ready for 2026!

As 2025 draws to a close, we’re taking a moment to reflect on the incredible year we’ve shared with our PARC community.

This year’s theme Your PACE at PARC encouraged you to embrace health and wellbeing on your terms. Because at PARC, we know that feeling good and staying active looks different for everyone. Our role is to help you discover what works best for you.

As we look ahead, we’re excited for all that 2026 will bring. Our focus next year is simple: helping more of our community get moving, stay active, and make movement a natural part of everyday life.

Read our blog to discover more about what 2026 holds – link in bio.

#parcfrankston #yourpaceatparc #frankstongym #healthandwellbeing

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You set the PACE in 2025. Now let’s get ready for 2026! As 2025 draws to a close, we’re taking a moment to reflect on the incredible year we’ve shared with our PARC community. This year’s theme Your PACE at PARC encouraged you to embrace health and wellbeing on your terms. Because at PARC, we know that feeling good and staying active looks different for everyone. Our role is to help you discover what works best for you. As we look ahead, we’re excited for all that 2026 will bring. Our focus next year is simple: helping more of our community get moving, stay active, and make movement a natural part of everyday life. Read our blog to discover more about what 2026 holds - link in bio. #parcfrankston #yourpaceatparc #frankstongym #healthandwellbeing

Merry Christmas from our PARC family to yours! 🎄💙

From everyone at PARC, we`d like to wish you and your loved ones a wonderful Christmas.

A friendly reminder, that the Centre is closed today, and will be back open tomorrow. We will have reduced public holiday hours on Boxing Day, 7am-7pm.

Merry Christmas and we look forward to seeing you in Centre after the Christmas festivities!

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Merry Christmas from our PARC family to yours! 🎄💙 From everyone at PARC, we'd like to wish you and your loved ones a wonderful Christmas. A friendly reminder, that the Centre is closed today, and will be back open tomorrow. We will have reduced public holiday hours on Boxing Day, 7am-7pm. Merry Christmas and we look forward to seeing you in Centre after the Christmas festivities!

PARC’s Christmas Hours 🎅🎄

A friendly reminder that we will be closing at 6.00pm on Christmas Eve, Wednesday 24 December, and will be CLOSED Christmas Day, Thursday 25 December.

We will be back open on Boxing Day, Friday 26 December, with reduced opening hours, from 7am- 7pm.

To see a full list of our Centre and service hours over the holiday break, please visit our website via the link in our bio.

#PARCfrankston #christmashours #christmasandnewyear #holidayhours

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PARC’s Christmas Hours 🎅🎄 A friendly reminder that we will be closing at 6.00pm on Christmas Eve, Wednesday 24 December, and will be CLOSED Christmas Day, Thursday 25 December. We will be back open on Boxing Day, Friday 26 December, with reduced opening hours, from 7am- 7pm. To see a full list of our Centre and service hours over the holiday break, please visit our website via the link in our bio. #PARCfrankston #christmashours #christmasandnewyear #holidayhours

THANK YOU TO OUR AMAZING PARC COMMUNITY! 🥰🎄

We are absolutely amazed by the generosity of our beautiful community. You have gone above and beyond to bring Christmas cheer to so many families this year.

Thank you to everyone who donated to our Giving Tree to help brighten up the Christmas of families in need 💙

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THANK YOU TO OUR AMAZING PARC COMMUNITY! 🥰🎄 We are absolutely amazed by the generosity of our beautiful community. You have gone above and beyond to bring Christmas cheer to so many families this year. Thank you to everyone who donated to our Giving Tree to help brighten up the Christmas of families in need 💙

CALLING ALL ADRENALINE SEEKERS! 😎

Slide into fun! Our waterslides are open for the holidays! 🛝

Did you know that our Python and Constrictor waterslides are now open from 10am to 7pm for the summer holiday period. ☀️

Come on down and experience the thrill! our waterslides are waiting for you!

We look forward to seeing you all in centre soon!

#PARC #PARCfrankston #Thingstodofrankston #Summersplash

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CALLING ALL ADRENALINE SEEKERS! 😎 Slide into fun! Our waterslides are open for the holidays! 🛝 Did you know that our Python and Constrictor waterslides are now open from 10am to 7pm for the summer holiday period. ☀️ Come on down and experience the thrill! our waterslides are waiting for you! We look forward to seeing you all in centre soon! #PARC #PARCfrankston #Thingstodofrankston #Summersplash

PARC’s Christmas Hours 🎅🎄

A friendly reminder that we will be closing at 6.00pm on Christmas Eve, Tuesday 24 December, and will be CLOSED Christmas Day, Wednesday 25 December. We will be back open on Boxing Day, Monday 26 December, with reduced opening hours, from 7am- 7pm.

To see a full list of our Centre and service hours over the holiday break, visit our website via the link in our bio.

#PARCFrankston #christmas

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PARC’s Christmas Hours 🎅🎄 A friendly reminder that we will be closing at 6.00pm on Christmas Eve, Tuesday 24 December, and will be CLOSED Christmas Day, Wednesday 25 December. We will be back open on Boxing Day, Monday 26 December, with reduced opening hours, from 7am- 7pm. To see a full list of our Centre and service hours over the holiday break, visit our website via the link in our bio. #PARCFrankston #christmas

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