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Pines Customer Satisfaction Survey Results, Summer Season 23/24

Thank you to both our visitors and members for taking the time to participate in our recent Customer Satisfaction Survey. Your feedback is so valuable, guiding our commitment to maintain outstanding service and facilities. 

We have summarised the results into an infographic, which you can download HERE

What’s working well:

  • Likelihood to visit again next season = 8.84 / 10
  • Likelihood to recommend PINES = 8.28 / 10
  • Overall satisfaction with Pines = 7.86 / 10
  • Ease of access to get in and out of the facility = 8.5 / 10
  • Knowledge and helpfulness of Pines staff = 8.5 / 10

Areas for our attention and consideration:

  • Opening hours
  • Kiosk offering and presentation
  • Cleanliness and presentation
  • Access

Thank you for taking the time to provide feedback, we really value your input. See you at Pines next season!

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10 Years of MY Fun Run Mount Eliza! 🥳🏃‍♀️

On Sunday the sunshine and good vibes were out in full force for the 10th year of MY Fun Run Mt Eliza ☀️ 

Our superstar trainers Nic and Kristy had a blast warming up the crowd, and it was so wonderful seeing everyone who came to support this fantastic event. 

A huge congratulations to Geoff, and the entire @mymounteliza team. We can’t wait for next year’s event! 💙
⭐️ Final days to fill out our Customer Satisfaction Survey! ⭐️ 

Our 2026 Customer satisfaction Survey closes tomorrow! Have your say, and let us know your thoughts on your recent Pines experience. 

All visitors to Pines that complete the survey will be eligible to go into a draw to win a $100 Rebel Sports voucher. 

Click the link in our bio to complete the survey
Last chance to register for MY Fun Run Mount Eliza 🏃 

It’s the last week to register for MY Fun Run Mount Eliza! If you haven’t signed up already, head to the MY Fun Run Mount Eliza website. PARC members can enjoy a 5% discount on their registration using our discount code.
⭐️ Last week of our customer survey ⭐️ 
This is the last week left to fill out our PINES 2026 Customer satisfaction Survey. We want to hear your thoughts on your recent Pines experience, so we would really appreciate your feedback to help us improve in the future. 

This survey should take between 4 and 6 minutes to complete and is available until close of business on Sunday 15 March 2026. 

All visitors to Pines that complete the survey will be eligible to go into a draw to win a $100 Rebel Sports voucher. 

Complete the survey via the link in our bio.

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