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Pines Customer Satisfaction Survey Results, Summer Season 23/24

Thank you to both our visitors and members for taking the time to participate in our recent Customer Satisfaction Survey. Your feedback is so valuable, guiding our commitment to maintain outstanding service and facilities. 

We have summarised the results into an infographic, which you can download HERE. 

What’s working well:

  • Likelihood to visit again next season = 8.84 / 10
  • Likelihood to recommend PINES = 8.28 / 10
  • Overall satisfaction with Pines = 7.86 / 10
  • Ease of access to get in and out of the facility = 8.5 / 10
  • Knowledge and helpfulness of Pines staff = 8.5 / 10

Areas for our attention and consideration:

  • Opening hours
  • Kiosk offering and presentation
  • Cleanliness and presentation
  • Access

Thank you for taking the time to provide feedback, we really value your input. See you at Pines next season!

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Bring the energy with Belinda! 🤸🏼‍♀️

A foundation member and instructor since 2018, Belinda is passionate about building connection through group exercise. Belinda teaches Bodyattack, Bodystep and Core!

On the stage she loves bringing out the best in every individual, and then turning that energy into a supportive, motivating community where everyone can thrive. Off the the stage, she`s happiest in the garden or kitting after dinner.

Come for the workout, leave feeling stronger, more connected and smiling! Book your spot via our Customer Portal or Xplor App.

25 3
Open post by parcfrankston with ID 17912315844286935
Bring the energy with Belinda! 🤸🏼‍♀️ A foundation member and instructor since 2018, Belinda is passionate about building connection through group exercise. Belinda teaches Bodyattack, Bodystep and Core! On the stage she loves bringing out the best in every individual, and then turning that energy into a supportive, motivating community where everyone can thrive. Off the the stage, she's happiest in the garden or kitting after dinner. Come for the workout, leave feeling stronger, more connected and smiling! Book your spot via our Customer Portal or Xplor App.

It`s the perfect day for a swim at PARC!

The weather has served up a Melbourne classic today, so why not bring the kids into Centre, for an easy day of family fun.

🐠 Raft waterslides
🐙 Aquatic Playground
🐳 Scavenger Hunt
🪸 Balloon entertainment and facepainting
🦀 Prizes and giveaways

Visit our website to learn more about pricing and booking.

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Open post by parcfrankston with ID 18128973622821991
It's the perfect day for a swim at PARC! The weather has served up a Melbourne classic today, so why not bring the kids into Centre, for an easy day of family fun. 🐠 Raft waterslides 🐙 Aquatic Playground 🐳 Scavenger Hunt 🪸 Balloon entertainment and facepainting 🦀 Prizes and giveaways Visit our website to learn more about pricing and booking.

Get ready for summer with PARC Swim ☀️🏊

Swimming lessons provide children with skills that extend far beyond the pool. Learning to swim helps children:

🏊 Develop essential water safety skills.
💧 Build confidence in aquatic environments.
💪 Improve strength, coordination and fitness.
😊 Create healthy habits that can last a lifetime.

Enrol in swimming lessons for term 4, so that your children can be safer around water this summer.

To sign up to PARC Swim, speak to a friendly member of our team or visit our website via the link in our bio.

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Open post by parcfrankston with ID 18344188021250194
Get ready for summer with PARC Swim ☀️🏊 Swimming lessons provide children with skills that extend far beyond the pool. Learning to swim helps children: 🏊 Develop essential water safety skills. 💧 Build confidence in aquatic environments. 💪 Improve strength, coordination and fitness. 😊 Create healthy habits that can last a lifetime. Enrol in swimming lessons for term 4, so that your children can be safer around water this summer. To sign up to PARC Swim, speak to a friendly member of our team or visit our website via the link in our bio.

It`s the last week of school holidays! 🐬

Make sure you come and visit us before they end! Book a session on Splash Island, check out our raft waterslides, aquatic playground and more!

We can`t wait to see you at PARC! 🤩

63 3
Open post by parcfrankston with ID 18116847103974364
It's the last week of school holidays! 🐬 Make sure you come and visit us before they end! Book a session on Splash Island, check out our raft waterslides, aquatic playground and more! We can't wait to see you at PARC! 🤩

Looking for something fun to do these school holidays? 🦀

Come on down to PARC, and keep the kids entertained for hours with our school holiday program, Under the Sea! There`s lots of fun for kids, big and small.

🪼 Our inflatable obstacle course, Splash Island (bookings essential)
🐠 Rafter waterslides
🐙 Aquatic Playground
🐳 Scavenger Hunt
🪸 Balloon entertainment and facepainting
🦀 Prizes and giveaways

Visit our website to learn more about pricing and booking.

15 0
Open post by parcfrankston with ID 18117145310069416
Looking for something fun to do these school holidays? 🦀 Come on down to PARC, and keep the kids entertained for hours with our school holiday program, Under the Sea! There's lots of fun for kids, big and small. 🪼 Our inflatable obstacle course, Splash Island (bookings essential) 🐠 Rafter waterslides 🐙 Aquatic Playground 🐳 Scavenger Hunt 🪸 Balloon entertainment and facepainting 🦀 Prizes and giveaways Visit our website to learn more about pricing and booking.

The long weekend kicks off tomorrow! 🏈

We know that it can be tricky to make it into Centre over the long weekend, so whether you`re cheering for your team or juggling school holiday activities, we`ve made it easy to squeeze in a workout from home.

✅ Our 30-20-2 Digital Hub is full of free activities, and you only need 10 minutes! Link in bio.
✅ Our PARC Plus community access has hundreds of workouts for all fitness level.
Link in bio.

No matter where you are this long weekend, we`re here to help you achieve your 30-20-2.

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Open post by parcfrankston with ID 18052761419589304
The long weekend kicks off tomorrow! 🏈 We know that it can be tricky to make it into Centre over the long weekend, so whether you're cheering for your team or juggling school holiday activities, we've made it easy to squeeze in a workout from home. ✅ Our 30-20-2 Digital Hub is full of free activities, and you only need 10 minutes! Link in bio. ✅ Our PARC Plus community access has hundreds of workouts for all fitness level. Link in bio. No matter where you are this long weekend, we're here to help you achieve your 30-20-2.

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