Our Asset & Facilities team have been busy behind the scenes!

Here is a quick wrap-up of what they`ve been up to in the last few months 👷🚧

Roof Inspection 👷‍♂️

Here`s Scott and Hayden from our Asset & Facilities team carrying out routine roof inspection to help keep PARC in great condition.

Backwash Tank Pump-Out ⛽️

Our annual clean and pump-out of both backwash tanks helps keep our pool filtration systems running efficiently.

Foot Valve Repairs 🛠

Our team has repaired the foot valve inside the balance tank, an important component that helps keep our pool pumps operating.

New Entry Gates 🎟

Our new entry gates help improve access and entry for our members and patrons!

New UV Systems 🌞

We’ve replaced all five UV systems across PARC! These systems help disinfect our pool water, supporting clean, clear and safe swimming conditions.

Customer Satisfaction Survey Results 🗣️

Thank you to everyone who participated in our recent Customer Satisfaction Survey! Your feedback plays a vital role in helping us continually improve the experiences, programs, and services we deliver at PARC.

Pleasingly, we saw increases across all areas, including the below:

⬆️ Overall satisfaction with PARC = 8.32 /10,
️⬆️ Likelihood to renew your PARC membership in 12 months = 8.37 / 10
⬆️ Overall likelihood to recommend PARC = 8.25 / 10
⬆️ Feelings of safety, comfort and or support from lifeguards = 9 / 10
⬆️ The efforts of PARC to make members feel part of the facility = 8.20 / 10

To view the in-depth results, read the PARC Member and User Survey infographic via the link in our bio.

Thank you again for your feedback. We truly value your insights and will take the time to carefully consider them as we move into our next planning phase.