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PARC Customer Satisfaction Survey Results – June 2025

Thank you to all our members and guests who participated in our Customer Satisfaction Survey. Your feedback is crucial in helping us enhance the exceptional experiences, programs, and services we offer at PARC.

We have reviewed your feedback, and HERE is an infographic summary of the results.  

Pleasingly, we saw increases in: 

  • Overall satisfaction with PARC 
  • Overall satisfaction with PARC Swim
  • Likelihood to continue PARC Membership
  • Likelihood to recommend PARC
  • Many of our members state that their PARC membership is beneficial for their mental health and wellbeing

Areas for focus identified in this survey include education around personalised support and PARC Swim support. You can learn more about what we are doing to improve in these areas in the results infographic.

As always, if you have something you want to share with us, please do so by visiting www.parc.peninsulaleisure.com.au/feedback anytime.  

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⭐️ Swimming for a cause: Meet Clinton Hosie ⭐️

This February, PARC Aquatic Access member Clinton Hosie is taking on a new challenge – swimming 14km to raise funds for the Starlight Children’s Foundation as part of their Super Swim.

Every minute of every day, a child in Australia is admitted to hospital. Clinton is diving in to help bring joy, laughter, and comfort to sick kids when they need it most.

We love seeing you at PARC putting in the laps, Clinton – your dedication in and out of the pool is inspiring.

Good luck, have fun, and thank you for swimming for such an important cause!

Learn more about the Starlight Super Swim: https://superswim.org.au/

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⭐️ Swimming for a cause: Meet Clinton Hosie ⭐️ This February, PARC Aquatic Access member Clinton Hosie is taking on a new challenge - swimming 14km to raise funds for the Starlight Children’s Foundation as part of their Super Swim. Every minute of every day, a child in Australia is admitted to hospital. Clinton is diving in to help bring joy, laughter, and comfort to sick kids when they need it most. We love seeing you at PARC putting in the laps, Clinton - your dedication in and out of the pool is inspiring. Good luck, have fun, and thank you for swimming for such an important cause! Learn more about the Starlight Super Swim: https://superswim.org.au/

Still buzzing from the Waterfront Festival! 🎡

What an absolutely incredible event! A massive congratulations to our Frankston Skatepark team for pulling off such an massive activation. It was fantastic to see so many local riders on the half pipe, and seeing our community rally around them and enjoying the mini skate lessons!

Rotary Peninsula 2.0`s annual Duck Derby was full of fun and chaos! It was so much fun cheering on our very own duck, Percy and Hydro, to the finish line.

Thank you so much @waterfrontfest for having us! We can’t wait for next year!

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Still buzzing from the Waterfront Festival! 🎡 What an absolutely incredible event! A massive congratulations to our Frankston Skatepark team for pulling off such an massive activation. It was fantastic to see so many local riders on the half pipe, and seeing our community rally around them and enjoying the mini skate lessons! Rotary Peninsula 2.0's annual Duck Derby was full of fun and chaos! It was so much fun cheering on our very own duck, Percy and Hydro, to the finish line. Thank you so much @waterfrontfest for having us! We can’t wait for next year!

💙 Happy Valentine’s Day from the PARC Team! 💙
We wanted to take this moment to shout out someone very special in our hearts… YOU!

Our wonderful community is what makes PARC so special, so thank you to each and every one of our wonderful members.

We 💙 you!

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💙 Happy Valentine’s Day from the PARC Team! 💙 We wanted to take this moment to shout out someone very special in our hearts… YOU! Our wonderful community is what makes PARC so special, so thank you to each and every one of our wonderful members. We 💙 you!

Why does 10 seconds at Pilates feel like eternity 😅
If you want to experience that pilates burn in real time, our new, state of the art reformer studio is included as part of our Full Access Membership 👀 That means unlimited classes, and unlimited fun!

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Why does 10 seconds at Pilates feel like eternity 😅 If you want to experience that pilates burn in real time, our new, state of the art reformer studio is included as part of our Full Access Membership 👀 That means unlimited classes, and unlimited fun!

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