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Peninsula Leisure Customer Portal is LIVE

We are very excited to launch our new Customer Portal, powered by Xplor Recreation today!

🚀 Look out for your log in details

Shortly, you will receive an email to this email address with your log in details to the new Customer Portal. The email will look like this:
  1. Please click on the link in the email: https://peninsulaleisure.perfectmind.com/
  2. Enter your user name and temporary password
  3. You will be asked to create a new password the first time you log in
  4. You can then use these details to create a new password for your account, and from there, you can start managing your membership with us online, and booking into Group Exercise classes.

🚀 I didn’t receive the email

All emails servers are different, but we expect all login emails to be sent individually to members this morning, Tuesday 31 January. If you did not receive this email to login by end of day, please complete the form on our website HERE by selecting ‘Logging in / access’ as your reason for support, and a member of our team will come back to you.

🚀 Extra staff to support

Throughout the launch period we will have additional staff to help guide you through the new process. In the early days, there may be some minor teething issues, so please be patient as we endeavour to troubleshoot any issues you may come across. We encourage you to share your feedback along the way.

🚀 HOW TO Instructions

We know that with any new platform, there are new habits to form and new processes to learn. To make things easier, we have put all your Customer Portal resources on the one page.

🚀 QUICK LINKS

If you have any questions please start by checking out this page first. If you can’t find what you are looking for, please complete the form on our website HERE and a member of our team will come back to you. Thanks, Your PARC and Peninsula Leisure Fam

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ANZAC Day is an important day for our nation as we pause and reflect on the service men and women who have fought to protect our country. 🇦🇺🇳🇿🌹 

PARC will be open with reduced hours on Saturday 25 April, with the Centre opening at 1pm. 

Centre Hours: 1pm – 7pm 
Waterslides: 1pm - 6pm 
Cafe: 1:30pm - 5:30pm 
PARC Swim: No Classes 
Group Exercise Classes: No classes. Book a virtual or on demand class via the Customer Portal or Peninsula Leisure Xplor app. 

#PARCFrankston #ANZACDay2026 #Lestweforget #CentreUpdate
It's the last day of Splash Island! 😱

Don’t end the school holidays with FOMO - book into one our final Splash Island sessions today!
Are you coming to @frankston_skatepark's 20th Anniversary this Saturday? 🎂🛹

Expect live music from Fresh Frankston, skate and BMX action, community games, giveaways and yes… cake (because you don’t turn 20 every day). We’re also bringing the memories to life with a community photo wall, packed with moments from the past 20 years. You might just spot yourself - or someone you know. 
 
🎉  When: Saturday 18 April 2026, 12pm – 4pm 
🛴 Where: Frankston Skate Park 
🎈 Cost: Free. The event is open to everyone, with no bookings required. 

Whether you’ve grown up at the park or are just keen to soak up the atmosphere, bring your board, scooter or bike and be part of the celebration.
2 Minutes. Big impact. Have your say on PARC Swim. 

We’ve been working hard to improve the PARC Swim experience - and now we’d love to know how we’re going. To help us track our progress, we’re launching a short PARC Swim Pulse Survey. 

 The details:
🕐 Takes just 2–3 minutes 
📆 Open until 26 April 
💬 Responses are confidential 
🎁 Go in the draw to win 1 of 3 x $100 Rebel Sport vouchers. 

Complete the PARC Swim Pulse Survey via the link in our bio.
It's the last week of school holidays! 🍂

Make sure you come and visit us before they end! Book a session on Splash Island for a day of family fun, check out our raft waterslides, aquatic playground and more!

We can't wait to see you at PARC! 🤩

#splashisland #PARC #PARCFrankston #melbourneschoolholidays #frankston #schoolholidays
Survey: What do you gain from attending our facilities? 

At Peninsula Leisure, we know our facilities are more than places to swim, workout, take a class or recover. They’re spaces where people build healthy lifestyles, confidence and connection. 

This year, we’re inviting you to take part in a new kind of survey, one that goes beyond facilities and timetables. We want to understand how attending PARC: 

💪 Impacts your physical health and mental wellbeing 
💙 Helps you feel connected to community 
⭐️ Adds value to you or your family’s life 

Your answers will help us measure the value to our community and the real-world impact of our programs and spaces. We want to hear from everyone - Peninsula Leisure is a child-friendly organisation, and we’re especially keen to hear from young people. 

The survey is open until 26 April 2026 and will take around 10 minutes. Participants can go in the draw to win 1 of 3 x $100 Rebel Sport vouchers! Complete the survey via the link in our bio. 

Thank you for helping us build an even stronger, healthier community 💙

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