News

Peninsula Leisure Customer Portal is LIVE

We are very excited to launch our new Customer Portal, powered by Xplor Recreation today!

🚀 Look out for your log in details

Shortly, you will receive an email to this email address with your log in details to the new Customer Portal. The email will look like this:
  1. Please click on the link in the email: https://peninsulaleisure.perfectmind.com/
  2. Enter your user name and temporary password
  3. You will be asked to create a new password the first time you log in
  4. You can then use these details to create a new password for your account, and from there, you can start managing your membership with us online, and booking into Group Exercise classes.

🚀 I didn’t receive the email

All emails servers are different, but we expect all login emails to be sent individually to members this morning, Tuesday 31 January. If you did not receive this email to login by end of day, please complete the form on our website HERE by selecting ‘Logging in / access’ as your reason for support, and a member of our team will come back to you.

🚀 Extra staff to support

Throughout the launch period we will have additional staff to help guide you through the new process. In the early days, there may be some minor teething issues, so please be patient as we endeavour to troubleshoot any issues you may come across. We encourage you to share your feedback along the way.

🚀 HOW TO Instructions

We know that with any new platform, there are new habits to form and new processes to learn. To make things easier, we have put all your Customer Portal resources on the one page.

🚀 QUICK LINKS

If you have any questions please start by checking out this page first. If you can’t find what you are looking for, please complete the form on our website HERE and a member of our team will come back to you. Thanks, Your PARC and Peninsula Leisure Fam

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🇳🇿Lest We Forget - ANZAC Day 2026🇦🇺
A friendly reminder that PARC opening at 1pm today, with reduced hours. 

Centre Hours: 1pm – 7pm 
Waterslides: 1pm - 6pm
Cafe: 1:30pm - 5:30pm 
PARC Swim: No Classes 
Group Exercise Classes: No classes. Book a virtual or on demand class via the Customer Portal or Peninsula Leisure Xplor app. 

Please visit our website to see a full list of our opening hours, as well as any alterations to operations over this time. 

#PARCFrankston #ANZACDay2026 #lestweforget
What an amazing time we had at Frankston Skate Park last Saturday for their  20th Anniversary 🥳🎂

Shoutout to the Frankston Skate team @frankston_skatepark  and the incredible community who showed up to celebrate! It was such an fantastic event, and we had so much fun! 🤩
Anzac Day 2026 🇦🇺🇳🇿🌹 
Just a friendly reminder that PARC will be open with reduced hours on Saturday 25 April, with the Centre opening at 1pm. 

 Here's what services we'll be running this ANZAC Day Public Holiday. 
🏢 Centre Hours: 1pm – 7pm 
🛝 Waterslides: 1pm - 6pm 
☕️ Cafe: 1:30pm - 5:30pm 
🏊 PARC Swim: No Classes 
🧘‍♀️ Group Exercise Classes: No classes. Book a virtual or on demand class via the Customer Portal or Peninsula Leisure Xplor app. 

Please visit our website to see a full list of our opening hours, as well as any alterations to operations over this time. 

#PARCFrankston #ANZACDay2026 #Lestweforget #CentreUpdate
As the weather cools down, we’re making a small change to our waterslide hours. 

From this weekend, our raft waterslides will be open on weekends from 10.00am to 4.00pm. 

All other operating hours and services will remain the same, including our Aquatic Playground hours. 

To check our Centre operating hours and see what’s open before your visit, please visit our website.

We look forward to seeing you in Centre soon!
Have you had your say on our Impact Survey? 

We want to understand how attending PARC:
💪 Impacts your physical health and mental wellbeing 
💙 Helps you feel connected to community 
⭐️ Adds value to you or your family’s life 

Your answers will help us measure the value to our community and the real world impact of our programs and spaces - not just how often they’re used, but how they genuinely make a difference. 

The survey is open until 26 April 2026 and will take around 10 minutes. Participants can go in the draw to win 1 of 3 x $100 Rebel Sport vouchers! Complete the survey via the link in our bio.
2 minute survey: Share your experience at Frankston Skate Park 🛹

Last time we asked, you told us what’s working - and the survey results were awesome. Now we want your thoughts again, to help us keep delivering the skate park experience you love. 

To track how we’re doing, we’re running a short Frankston Skate Park Pulse Survey. 

The details 
🕐 Takes just 2–3 minutes 
📆 Open until 26 April 
💬 Responses are confidential 
🎁 Go in the draw to win 1 of 3 x $100 Rebel Sport vouchers. 

Complete the Frankston Skate Park Pulse Survey via the link in our bio. 

Thanks for helping us keep Frankston Skate Park the place skaters love.

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