News

PARC Customer Satisfaction Survey Results

The results are in! Thank you for participating in our Customer Satisfaction Survey. Thank you to everyone who participated in our recent Customer Satisfaction Survey. We are so grateful for your open and honest comments, and for taking the time to provide feedback on your experiences with us. We received some really positive feedback, with 8.9/10 overall satisfaction with PARC, and 8.8/10 satisfaction with our facility. The survey results are vital in helping us provide the best possible service and experience at PARC, highlighting what you love, as well as areas we can focus on. You can check our the survey results here.

Share this article

What an amazing time we had at Frankston Skate Park last Saturday for their  20th Anniversary 🥳🎂

Shoutout to the Frankston Skate team @frankston_skatepark  and the incredible community who showed up to celebrate! It was such an fantastic event, and we had so much fun! 🤩
Anzac Day 2026 🇦🇺🇳🇿🌹 
Just a friendly reminder that PARC will be open with reduced hours on Saturday 25 April, with the Centre opening at 1pm. 

 Here's what services we'll be running this ANZAC Day Public Holiday. 
🏢 Centre Hours: 1pm – 7pm 
🛝 Waterslides: 1pm - 6pm 
☕️ Cafe: 1:30pm - 5:30pm 
🏊 PARC Swim: No Classes 
🧘‍♀️ Group Exercise Classes: No classes. Book a virtual or on demand class via the Customer Portal or Peninsula Leisure Xplor app. 

Please visit our website to see a full list of our opening hours, as well as any alterations to operations over this time. 

#PARCFrankston #ANZACDay2026 #Lestweforget #CentreUpdate
As the weather cools down, we’re making a small change to our waterslide hours. 

From this weekend, our raft waterslides will be open on weekends from 10.00am to 4.00pm. 

All other operating hours and services will remain the same, including our Aquatic Playground hours. 

To check our Centre operating hours and see what’s open before your visit, please visit our website.

We look forward to seeing you in Centre soon!
Have you had your say on our Impact Survey? 

We want to understand how attending PARC:
💪 Impacts your physical health and mental wellbeing 
💙 Helps you feel connected to community 
⭐️ Adds value to you or your family’s life 

Your answers will help us measure the value to our community and the real world impact of our programs and spaces - not just how often they’re used, but how they genuinely make a difference. 

The survey is open until 26 April 2026 and will take around 10 minutes. Participants can go in the draw to win 1 of 3 x $100 Rebel Sport vouchers! Complete the survey via the link in our bio.
2 minute survey: Share your experience at Frankston Skate Park 🛹

Last time we asked, you told us what’s working - and the survey results were awesome. Now we want your thoughts again, to help us keep delivering the skate park experience you love. 

To track how we’re doing, we’re running a short Frankston Skate Park Pulse Survey. 

The details 
🕐 Takes just 2–3 minutes 
📆 Open until 26 April 
💬 Responses are confidential 
🎁 Go in the draw to win 1 of 3 x $100 Rebel Sport vouchers. 

Complete the Frankston Skate Park Pulse Survey via the link in our bio. 

Thanks for helping us keep Frankston Skate Park the place skaters love.
Have you had your say on our Impact Survey? 💬

We want to understand how attending PARC:
💪 Impacts your physical health and mental wellbeing 
💙 Helps you feel connected to community 
⭐️ Adds value to you or your family’s life 

Your answers will help us measure the value to our community and the real world impact of our programs and spaces - not just how often they’re used, but how they genuinely make a difference. 

The survey is open until 26 April 2026 and will take around 10 minutes. Participants can go in the draw to win 1 of 3 x $100 Rebel Sport vouchers! Complete the survey via the link in our bio.

Join our community for news

Recent articles