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Customer Satisfaction Survey – We’d love your feedback!

You’re invited to participate in our Customer Satisfaction Survey

Our Customer Satisfaction Survey is open to all members and visitors of PARC, and by participating in this survey, you will help us continue to improve our services, facilities and experiences here at PARC.

The survey will only take around 10 minutes to complete and is open until Sunday 27 October.

Please complete our survey here

Confidentiality: This survey is being conducted by Swinburne University, and all responses will be treated in strictest confidence.

Prize draw: All completed surveys go into the draw to win 1 of 3 $100 Rebel Sport vouchers! To be in the draw to win, you will need to provide preferred contact details at the end of the survey and the winner will be notified by email.

Thank you for your open and honest feedback. It is so valuable in helping us improve our facility for you, and the entire community.

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Help us get Frankston moving! We want to hear your story and experience. 📣

Would you like to help us get more of Frankston moving and make Frankston the healthiest city in Victoria?

Be part of shaping a healthier Frankston and share your voice by completing our simple 3-minute survey. Your input will help us identify education gaps, barriers people face to exercise, and shape programs that support our community in living more active, healthier lives.

Thank you for taking the time to complete the survey. Your responses are so valuable in helping us supporting the Frankston community.

Complete our survey via the link in bio. 🔗

#PARCFrankston #activitysurvey #gymfrankston #wellbeingsurvey

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Help us get Frankston moving! We want to hear your story and experience. 📣 Would you like to help us get more of Frankston moving and make Frankston the healthiest city in Victoria? Be part of shaping a healthier Frankston and share your voice by completing our simple 3-minute survey. Your input will help us identify education gaps, barriers people face to exercise, and shape programs that support our community in living more active, healthier lives. Thank you for taking the time to complete the survey. Your responses are so valuable in helping us supporting the Frankston community. Complete our survey via the link in bio. 🔗 #PARCFrankston #activitysurvey #gymfrankston #wellbeingsurvey

More People Can Swim summer programs are back – and it’s FREE!

This summer, Peninsula Leisure and Frankston City Council are helping more people in Frankston learn to swim and stay safe around water.

Our More People Can Swim initiative offers fully subsidised programs for teens, kids, and families this January, who would otherwise not have access to water safety education or swimming lessons.

💦 Build confidence in and around the water
💦 Learn vital life-saving water skills
💦 Join a fun, supportive community who is safer for summer

Simply complete an Expression of Interest form for your preferred program on our website here: https://peninsulaleisure.com.au/can-swim/

☀️ Expressions of Interest are open throughout November 2025, for programs running in January 2026.

💙 For questions, contact our friendly Can Swim team at can.swim@peninsulaleisure.com.au

#pinesfrankston #parcfrankston #frankstoncity

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More People Can Swim summer programs are back - and it’s FREE! This summer, Peninsula Leisure and Frankston City Council are helping more people in Frankston learn to swim and stay safe around water. Our More People Can Swim initiative offers fully subsidised programs for teens, kids, and families this January, who would otherwise not have access to water safety education or swimming lessons. 💦 Build confidence in and around the water 💦 Learn vital life-saving water skills 💦 Join a fun, supportive community who is safer for summer Simply complete an Expression of Interest form for your preferred program on our website here: https://peninsulaleisure.com.au/can-swim/ ☀️ Expressions of Interest are open throughout November 2025, for programs running in January 2026. 💙 For questions, contact our friendly Can Swim team at can.swim@peninsulaleisure.com.au #pinesfrankston #parcfrankston #frankstoncity

PARC’s Annual Christmas Giving Tree is back 🎄❤️

We’re proud to once again partner with Community Support Frankston to help families in need this Christmas. Over the years, our community’s generosity has been amazing – and this year, it’s needed more than ever!

How you can help:
🎁 Donate: Gifts and non-perishable items. Brand new toys and festive foods!
📍 Where: Donation box near PARC reception
📆 When: Donations cut off on Friday 12 December to allow time to distribute.

Let’s spread joy and make this Christmas brighter for everyone in our local community!

#PARCFrankston #ChristmasGivingTree #Christmasgiftdonations #christmasappeal

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PARC’s Annual Christmas Giving Tree is back 🎄❤️ We’re proud to once again partner with Community Support Frankston to help families in need this Christmas. Over the years, our community’s generosity has been amazing - and this year, it’s needed more than ever! How you can help: 🎁 Donate: Gifts and non-perishable items. Brand new toys and festive foods! 📍 Where: Donation box near PARC reception 📆 When: Donations cut off on Friday 12 December to allow time to distribute. Let’s spread joy and make this Christmas brighter for everyone in our local community! #PARCFrankston #ChristmasGivingTree #Christmasgiftdonations #christmasappeal

New! Instantly suspend your membership online via the Customer Portal

We’ve made managing your membership easier! From today, Tuesday 11 November, Full Access, Aquatic Access, and Active Life members can now suspend your memberships instantly through your Customer Portal – no forms, no waiting!

☑️ Instantly suspend your membership online
☑️ Manage your own suspension dates
☑️ Start your suspension immediately – no three-day wait

Want to learn how it works? We’ve put together a blog with step-by-step instructions and FAQs to guide you through. Read the full guide here: https://parc.peninsulaleisure.com.au/news/introducing-self-serve-suspensions/

We’re excited to bring you this new feature and hope it makes managing your membership even easier

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New! Instantly suspend your membership online via the Customer Portal We’ve made managing your membership easier! From today, Tuesday 11 November, Full Access, Aquatic Access, and Active Life members can now suspend your memberships instantly through your Customer Portal - no forms, no waiting! ☑️ Instantly suspend your membership online ☑️ Manage your own suspension dates ☑️ Start your suspension immediately – no three-day wait Want to learn how it works? We’ve put together a blog with step-by-step instructions and FAQs to guide you through. Read the full guide here: https://parc.peninsulaleisure.com.au/news/introducing-self-serve-suspensions/ We’re excited to bring you this new feature and hope it makes managing your membership even easier

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