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PARC Customer Satisfaction Survey results – May 2024 

Thank you to all our members and guests who completed our Customer Satisfaction Survey. Your feedback is essential in helping us to continue to deliver exceptional experiences, programs and services here at PARC. 

We have reviewed your feedback, and below is an infographic summary of the results.  
Pleasingly, we saw increases across most areas, including quality of the facility, safety of the facility and the likelihood to continue your PARC membership. We loved seeing that when you think of PARC, “FRIENDLY” and “FUN” are the top words that come to mind, across all membership and casual visitor categories.  

Our last survey also identified areas for us to concentrate our efforts on. Pleasingly your rating across these focus areas improved from the last survey, in particular access and quality of gym equipment, maintenance and cleanliness and PARC Swim Success.  

Areas for focus identified in this survey include consistency, our booking system, and challenges with the car park. You can learn more about what we are doing to improve in these areas in the results infographic.

As always, if you have something you want to share with us, please do so by visiting www.parc.peninsulaleisure.com.au/feedback anytime.  

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Father’s Day Gift Hampers 🎁 

Spoil your dad or special person this Father’s Day with a PARC Hamper. 

Hamper includes a PARC hoodie, towel, drink bottle, cap and resistance band. 

Come in Centre and grab yours today. 

#PARCFrankston #Fathersday #Hamper #spoilt
Delicious and nutritious 🌯🤩 

Refuel and recharge with the new range of food thanks to our friends from @downthestreetfrankston . 

With 5 new baguette flavours, healthy wraps and more, why not grab something to enjoy after your next workout or swim? 

#PARCFrankston #DownTheStreet #PARCCafe #delicious #refuel #postworkout
Spring is here, time to reset 💪🙌️ 
 
We chatted to PARC members Chris and Bree about their PARC favourites and how they are looking to refresh their routine this Spring. 🌼 

Bree wants to revitalise with Reformer Pilates and Chirs wants to strengthen his shoulder at Small Group Training. 

What do you want Your Pace to look like for the next few months? There is no right or wrong, set yourself up with a routine that works for you. 

To see our tips on how you can reboot your rhythm for Spring, check out our blog. Link in bio

#PARCFrankston #SpringIntoYourPace #CommunityVibes #PARCYourWay #Gym #Health
🚨 END OF WINTER SALE 🚨

We are having a sale of all retail items from 1 – 8 September.

30 % off our entire range excluding Father’s Day Hampers. Don't miss out on this chance to grab some new togs and swim in style. 

Come in Centre to see our amazing range and grab yours today!

#PARCFrankston #Frankston #Sale #Bargain #Freshnewfit #Newfitfeels

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