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PARC Customer Satisfaction Survey results – May 2024 

Thank you to all our members and guests who completed our Customer Satisfaction Survey. Your feedback is essential in helping us to continue to deliver exceptional experiences, programs and services here at PARC. 

We have reviewed your feedback, and below is an infographic summary of the results.  
Pleasingly, we saw increases across most areas, including quality of the facility, safety of the facility and the likelihood to continue your PARC membership. We loved seeing that when you think of PARC, “FRIENDLY” and “FUN” are the top words that come to mind, across all membership and casual visitor categories.  

Our last survey also identified areas for us to concentrate our efforts on. Pleasingly your rating across these focus areas improved from the last survey, in particular access and quality of gym equipment, maintenance and cleanliness and PARC Swim Success.  

Areas for focus identified in this survey include consistency, our booking system, and challenges with the car park. You can learn more about what we are doing to improve in these areas in the results infographic.

As always, if you have something you want to share with us, please do so by visiting www.parc.peninsulaleisure.com.au/feedback anytime.  

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Dive into swimming lessons and water safety! 🏊‍♀️ 

Enrol in a PARC Swim Start in-water assessment in time for term 4. 

Our PARC Swim Start in-water assessments allow you to: 

- Experience our PARC Swim program before your first lesson 
- Familiarise yourself with our pools and qualified teachers 
- Ensure your child (or you as an adult learner) is placed in the correct level for age and skill level 
- Secure the right time and day for your lesson, to suit your schedule 
- Enjoy specialised sign up directly with the PARC Swim Team 

To book into a PARC Swim Start call our friendly team on 9781 8444 or talk to our friendly team in Centre. 

#PARCFrankston #PARCSwim #SwimmingLessons #Learntoswim
Splash Island is almost here. 💦 

Splash Islands returns next Monday 22 September as a part of the PARC County Fair School holiday program. 

Our lifeguards have been training “hard” to ensure that Splash Island meets the minimum excitement and fun levels. We can safely say that is passes with flying colours. 

Bookings open this Friday so make you reserve your spot. 

For more information on our upcoming school holiday program please see our blog via the link in bio.

#PARCFrankston #SplashIsland #Schoolholidays #Family #Fun
From Member to Motivator 🚲 

9 years ago, Laura went from being a dedicated member at PARC to leading from the front as a Group Exercise instructor. 💪 

Every Saturday morning, you’ll find her running The Trip, delivering energy and motivation with a smile that keeps our members coming back week after week. 

Join Laura for Les Mills the Trip at 9.25am every Saturday. We hope to see you there. 

#PARCFrankston #Groupexercise #LesMills #TheTrip #LesMilltribe
🎪 Roll up, Roll up! It’s the PARC County Fair 🎪 
 
These school holidays we’ve planned the best party on the Peninsula, with hours of activities and entertainment kids of all ages will enjoy. 
 
🤩 Our inflatable obstacle course, Splash Island (bookings essential) 
☀️ Rafter waterslides 
💦 Aquatic Playground 
😎 Scavenger hunt 
🎈 Balloon entertainment and face painting 
🎪 Carnival games 
🙌 Prizes and giveaways 
 
Our PARC County Fair school holiday program will run from Monday 22 September – Friday 3 October. Visit our website to learn more about pricing and booking information via the link in bio.

#PARCFrankston #PARCCountyFair #SchoolHolidays #thingstodofrankston #SplashIsland #Games #Fun

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