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PARC Customer Satisfaction Survey results – October 2024

Thank you to all our members and guests who participated in our Customer Satisfaction Survey. Your feedback is crucial in helping us enhance the exceptional experiences, programs, and services we offer at PARC.

We have reviewed your feedback, and HERE is an infographic summary of the results.  

Pleasingly, we saw increases in: 

  • Overall satisfaction with PARC
  • Overall likelihood to recommend PARC
  • Overall Communication Satisfaction
  • Overall Facilities Satisfaction
  • Feelings of safety, comfort and or support from lifeguards
  • op word recall when you think of PARC: FIT FUN FRIENDLY CONVENIENT CLEAN

Areas for focus identified in this survey include availability and access to aquatic facilities, and aquatic specific group exercise classes. You can learn more about what we are doing to improve in these areas in the results infographic.

As always, if you have something you want to share with us, please do so by visiting www.parc.peninsulaleisure.com.au/feedback anytime.  

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Have you tried one of our yummy treats from the Café? 🧁

Next time you're in Centre, make sure to pop by the Café and grab one of our delicious cakes or muffins!
Aussie! Aussie! Aussie! 💚💛

This week, our PARC Swim team have organised some Commonwealth Games themed fun, to celebrate our Aussie athletes, who are absolutely dominating this year! 🥇

To celebrate, our PARC Swim teachers will include a small segment in this week’s lessons, using our snakes and ladders game, aligning a swimming activity with a participating sporting event 🏊🏃

Make sure to check out our activity table, and show support for Australia, or any other participating country by wearing their colours to your lesson this week! 
Have you heard of Habit Stacking? 🤔

It's a great way to add movement into your day by pairing small exercises with habits you already do - helping you be active and achieve 30-20-2, even when life is busy!

You can incorporate simple exercises into your daily task, such as:
- Squats while the kettle boils - turn waiting time into movement time.
- Calf raises while brushing your teeth - two minutes of strength, twice a day.
- Lunges down the hallway - every trip becomes a mini workout.
- Marching on the spot while folding laundry- complete some of your vigorous or moderate exercise every trip.
- Glute squeezes while sitting at your desk - perfect for busy workdays.

Remember, all movement counts 🙌

For more information about 30-20-2, or helpful resources and workouts to get you moving, head to our Digital Hub.
We go wherever the wind takes us, and it always leads us back here 🩵

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