Thank you to all our members and guests who participated in our Customer Satisfaction Survey. Your feedback is crucial in helping us enhance the exceptional experiences, programs, and services we offer at PARC.
We have reviewed your feedback, and HERE is an infographic summary of the results.
Pleasingly, we saw increases in:
- Overall satisfaction with PARC
- Overall likelihood to recommend PARC
- Overall Communication Satisfaction
- Overall Facilities Satisfaction
- Feelings of safety, comfort and or support from lifeguards
- op word recall when you think of PARC: FIT FUN FRIENDLY CONVENIENT CLEAN
Areas for focus identified in this survey include availability and access to aquatic facilities, and aquatic specific group exercise classes. You can learn more about what we are doing to improve in these areas in the results infographic.
As always, if you have something you want to share with us, please do so by visiting www.parc.peninsulaleisure.com.au/feedback anytime.
