Customer Satisfaction Survey Results 🗣️
Thank you to everyone who participated in our recent Customer Satisfaction Survey! Your feedback plays a vital role in helping us continually improve the experiences, programs, and services we deliver at PARC.
Pleasingly, we saw increases across all areas, including the below:
⬆️ Overall satisfaction with PARC = 8.32 /10,
️⬆️ Likelihood to renew your PARC membership in 12 months = 8.37 / 10
⬆️ Overall likelihood to recommend PARC = 8.25 / 10
⬆️ Feelings of safety, comfort and or support from lifeguards = 9 / 10
⬆️ The efforts of PARC to make members feel part of the facility = 8.20 / 10
To view the in-depth results, read the PARC Member and User Survey infographic via the link in our bio.
Thank you again for your feedback. We truly value your insights and will take the time to carefully consider them as we move into our next planning phase.