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Peninsula Leisure’s new Customer Portal is coming Tuesday 31 January

Peninsula Leisure manages PARC and Pines, and we are excited to share our new Customer Portal with you. Powered by Xplor Recreation, your Customer Portal will come into effect next week, and will enable you to book into group exercise classes and manage your membership all in the one place!

What is Xplor Recreation?

Xplor Recreation is our new customer and membership management software that uses cloud-based technology to help you get the most out of visiting PARC.

What’s changing?

At present, to become a member of PARC you need to complete paperwork. To book into a class, you go to the MyPARC App. To manage your child’s swim lessons, you go to the Greenedesk Parent Portal…Within your new Xplor Recreation Customer Portal, you will be able to do all of those activities in the one place!

  • For our Full Access members, our MyPARC (MindBody) App will cease to exist, to be replaced by the Xplor Recreation Customer Portal for all your group exercise and appointment bookings.
  • For Aquatic members, you now have access to manage your memberships online.
  • For PARC Swim members, your current Parent Portal provided by Greenedesk will be replaced by the Xplor Recreation Customer Portal. In this portal you can see your child’s progression, and manage all your children on the one account!
  • For Creche parents, you will be able to conveniently book and pay for multiple creche sessions in the one transaction on a pay as you go basis. Pre-paid multi-visit passes will no longer be necessary and will not be sold once we transition to the new system.
  • And for all our casual visitors, you can purchase group exercise classes and multi-visit passes online from the Xplor Recreation Customer Portal.

When are we changing to Xplor Recreation Customer Portal?

Go live date is Tuesday next week, 31 January. On Monday next week, 30 January, you will receive your login details to the Customer Portal, and can commence making your bookings and managing your membership online.

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The My Movement Challenge is nearly over! 

Its time to see all your hard work pay off and retest yourself on our PACE themed challenges. 

Remember if you complete week one and week four of any challenge you gain an EXTRA entry into the draw to win one of our limited-edition PARC Beanies!

For more information on the My movement Challenge please check out our blog via the link in bio

#MyMovementChallenge #YourPace #Testweek #fitteryou
Our Customer Satisfaction Survey ends tomorrow! 

This is the last chance to complete our survey before it closes. We would love to hear your thoughts on your experiences at PARC. 

The survey should take only around 10 minutes to complete and you will also go into the draw to win 1 of 3 $100 Rebel vouchers. 

Complete the survey via link in bio 

#PARCFrankston #customerfeedback #yoursay
Your new PARC Reformer experience 🤩

Curious about our new PARC Reformer studio but not sure where to begin? Let Bec, our Group Exercise Coordinator, guide you through our exciting new class formats, and how the Virtual and On-demand sessions work. 

Please watch the PARC Reformer Induction video and attend 2 instructor-led classes in the new Studio before booking our Virtual and On-demand sessions. 

Check it out here: https://parc.peninsulaleisure.com.au/reformer-pilates/#induction 

After more info? Check out our PARC Reformer Studio website page here: https://parc.peninsulaleisure.com.au/reformer-pilates/

#PARCFrankston #PARCReformer #Inductionvideo #helpfultips #classesguide
🎉 Welcome to your PARC Reformer 🎉
 
We’re so excited to announce that the PARC Reformer Studio is now open and ready for you to experience!
 
Our studio offers a diverse range of Reformer classes to suit all levels. Enjoy expert led sessions from the PARC instructors you know and love, plus the flexibility of Virtual Kiosk and On-Demand options to suit your schedule.
 
And the best part? It’s all included in your Full Access and Active Life membership - no extra cost, no add-ons. Just more of what you love.
 
Bookings are now open via the Xplor App or Customer Portal. 

For more information please click the link here - https://parc.peninsulaleisure.com.au/reformer-pilates/

We can’t wait to welcome you into our stunning new space. Thank you for being part of the PARC community - enjoy your Reformer journey!

#PARCFrankston #PARCReformer #NowOpen #Reformer #Booknow
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Whatever your goals may be, PARC staff are here to support you. So stay motivated, and progress at your Pace! Make sure to grab your stamp to go into the draw to win one of our limited edition PARC beanies.

If you want an extra challenge, flip your card over and try our PACE themed challenges to gain an EXTRA entry into the draw!

For more information on the My movement Challenge please check out our blog via the link in bio 

#MyMovementChallenge #YourPace
Only a few days left to complete our Customer Satisfaction Survey! 🗣

Our survey will close this Sunday 1 June, and we would love to hear your thoughts on your experiences at PARC. 

The survey should take only around 10 minutes to complete and you will also go into the draw to win 1 of 3 $100 Rebel vouchers. 

Click the link in our bio to complete the survey 

#PARCFrankston #Yoursay #customersatisfaction

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