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Pines Customer Satisfaction Survey Results, Summer Season 23/24

Thank you to both our visitors and members for taking the time to participate in our recent Customer Satisfaction Survey. Your feedback is so valuable, guiding our commitment to maintain outstanding service and facilities. 

We have summarised the results into an infographic, which you can download HERE. 

What’s working well:

  • Likelihood to visit again next season = 8.84 / 10
  • Likelihood to recommend PINES = 8.28 / 10
  • Overall satisfaction with Pines = 7.86 / 10
  • Ease of access to get in and out of the facility = 8.5 / 10
  • Knowledge and helpfulness of Pines staff = 8.5 / 10

Areas for our attention and consideration:

  • Opening hours
  • Kiosk offering and presentation
  • Cleanliness and presentation
  • Access

Thank you for taking the time to provide feedback, we really value your input. See you at Pines next season!

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Bright bathers = safer swimmers 🌈🩳

Our PARC Swim team demonstrate that when it comes to swimwear for little ones, the right colour can matter!

🟡 Bright colours like neon orange, pink, yellow or lime green can be easier to spot.
🔵 While some dark or pale colours and may disappear in busy pools or in open water.

As we enter the height of Summer, and more of us in and around water, help your children stand out for all the right reasons!

Go bright, go bold, and stay safer around water!

#PARCFrankston #WaterSafety #BrightIsBest #swim #watersafety #Saferswimmmer

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Bright bathers = safer swimmers 🌈🩳 Our PARC Swim team demonstrate that when it comes to swimwear for little ones, the right colour can matter! 🟡 Bright colours like neon orange, pink, yellow or lime green can be easier to spot. 🔵 While some dark or pale colours and may disappear in busy pools or in open water. As we enter the height of Summer, and more of us in and around water, help your children stand out for all the right reasons! Go bright, go bold, and stay safer around water! #PARCFrankston #WaterSafety #BrightIsBest #swim #watersafety #Saferswimmmer

New additions to the Group Exercise 2026 timetable! 🏋️‍♀️🧘🏻‍♂️

We are excited to announce that we will be adding four new classes to this year’s group exercise timetable! Starting next Monday 2 February, our new class formats are:

LES MILLS Strength Development �A progressive 12-week strength training program designed to build muscle, improve lifting technique, and increase confidence.

Tummy, Hips & Thighs �A moderate-intensity resistance-based class focused on toning and strengthening the lower body and core.

BODYPUMP Heavy �A tempo-based strength training class that uses heavier weights, slower movements, and longer recovery periods to build lean muscle and improve overall strength.

Les Mills Shapes (Sculpt Pilates) �An energising workout blending Pilates, barre, and power yoga, set to modern music.

Keep an eye out on the timetable to book!

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New additions to the Group Exercise 2026 timetable! 🏋️‍♀️🧘🏻‍♂️ We are excited to announce that we will be adding four new classes to this year’s group exercise timetable! Starting next Monday 2 February, our new class formats are: LES MILLS Strength Development �A progressive 12-week strength training program designed to build muscle, improve lifting technique, and increase confidence. Tummy, Hips & Thighs �A moderate-intensity resistance-based class focused on toning and strengthening the lower body and core. BODYPUMP Heavy �A tempo-based strength training class that uses heavier weights, slower movements, and longer recovery periods to build lean muscle and improve overall strength. Les Mills Shapes (Sculpt Pilates) �An energising workout blending Pilates, barre, and power yoga, set to modern music. Keep an eye out on the timetable to book!

Visit PARC for all your summer essentials ☀️🩱

Keep your kids in sight, and safe in the water with our range of brightly coloured bathers. Our retail has a wide selection of swim-wear, accessories and swimming aids. Come by on your next visit, and have a look at what we have in store!

#PARCFrankston #PARC #brightbathers #watcharoundwater #watersafety

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Visit PARC for all your summer essentials ☀️🩱 Keep your kids in sight, and safe in the water with our range of brightly coloured bathers. Our retail has a wide selection of swim-wear, accessories and swimming aids. Come by on your next visit, and have a look at what we have in store! #PARCFrankston #PARC #brightbathers #watcharoundwater #watersafety

Make water safety a priority this year, and enrol in swimming lessons at PARC 🏊

Join PARC Swim today, and equip you, or your child with life-long skills, and enjoy the benefits included in the membership:

💧 Weekly swimming lessons with fully licensed teachers.
💧 Unlimited access to both PARC and PINES outside of lessons
💧Make up lessons with easy to manage credits
💧No invoice period during school holiday breaks

Plus, heaps of fun in the water!

Visit our website to learn more or to book into a PARC Swim Start today. Link is in our bio.

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Make water safety a priority this year, and enrol in swimming lessons at PARC 🏊 Join PARC Swim today, and equip you, or your child with life-long skills, and enjoy the benefits included in the membership: 💧 Weekly swimming lessons with fully licensed teachers. 💧 Unlimited access to both PARC and PINES outside of lessons 💧Make up lessons with easy to manage credits 💧No invoice period during school holiday breaks Plus, heaps of fun in the water! Visit our website to learn more or to book into a PARC Swim Start today. Link is in our bio.

PARCFit Outdoor is back! 💪🏃

Calling all Full Access Members! Join our PARC trainers and a community of likeminded people to work out in the beautiful surrounds of Frankston.

Dates: Monday and Friday from Monday 9 February – Monday 30 March

Time: 5.45am – 6.45am

Where: Alternating each week between Beauty Park and Frankston Pier

What: 60-minute sessions which will involve strength and conditioning using bodyweight exercises, running, and some equipment such as kettlebells, battle ropes and resistance bands.

Bookings: Book in like a standard Group Exercise class. All sessions are open to bookings 8 weeks prior to our first sessions, so you can book them all in one go!

Can’t wait to see you there!

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PARCFit Outdoor is back! 💪🏃 Calling all Full Access Members! Join our PARC trainers and a community of likeminded people to work out in the beautiful surrounds of Frankston. Dates: Monday and Friday from Monday 9 February – Monday 30 March Time: 5.45am - 6.45am Where: Alternating each week between Beauty Park and Frankston Pier What: 60-minute sessions which will involve strength and conditioning using bodyweight exercises, running, and some equipment such as kettlebells, battle ropes and resistance bands. Bookings: Book in like a standard Group Exercise class. All sessions are open to bookings 8 weeks prior to our first sessions, so you can book them all in one go! Can’t wait to see you there!

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