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Pines Customer Satisfaction Survey Results, Summer Season 23/24

Thank you to both our visitors and members for taking the time to participate in our recent Customer Satisfaction Survey. Your feedback is so valuable, guiding our commitment to maintain outstanding service and facilities. 

We have summarised the results into an infographic, which you can download HERE. 

What’s working well:

  • Likelihood to visit again next season = 8.84 / 10
  • Likelihood to recommend PINES = 8.28 / 10
  • Overall satisfaction with Pines = 7.86 / 10
  • Ease of access to get in and out of the facility = 8.5 / 10
  • Knowledge and helpfulness of Pines staff = 8.5 / 10

Areas for our attention and consideration:

  • Opening hours
  • Kiosk offering and presentation
  • Cleanliness and presentation
  • Access

Thank you for taking the time to provide feedback, we really value your input. See you at Pines next season!

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⭐️ Swimming for a cause: Meet Clinton Hosie ⭐️

This February, PARC Aquatic Access member Clinton Hosie is taking on a new challenge – swimming 14km to raise funds for the Starlight Children’s Foundation as part of their Super Swim.

Every minute of every day, a child in Australia is admitted to hospital. Clinton is diving in to help bring joy, laughter, and comfort to sick kids when they need it most.

We love seeing you at PARC putting in the laps, Clinton – your dedication in and out of the pool is inspiring.

Good luck, have fun, and thank you for swimming for such an important cause!

Learn more about the Starlight Super Swim: https://superswim.org.au/

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⭐️ Swimming for a cause: Meet Clinton Hosie ⭐️ This February, PARC Aquatic Access member Clinton Hosie is taking on a new challenge - swimming 14km to raise funds for the Starlight Children’s Foundation as part of their Super Swim. Every minute of every day, a child in Australia is admitted to hospital. Clinton is diving in to help bring joy, laughter, and comfort to sick kids when they need it most. We love seeing you at PARC putting in the laps, Clinton - your dedication in and out of the pool is inspiring. Good luck, have fun, and thank you for swimming for such an important cause! Learn more about the Starlight Super Swim: https://superswim.org.au/

Still buzzing from the Waterfront Festival! 🎡

What an absolutely incredible event! A massive congratulations to our Frankston Skatepark team for pulling off such an massive activation. It was fantastic to see so many local riders on the half pipe, and seeing our community rally around them and enjoying the mini skate lessons!

Rotary Peninsula 2.0`s annual Duck Derby was full of fun and chaos! It was so much fun cheering on our very own duck, Percy and Hydro, to the finish line.

Thank you so much @waterfrontfest for having us! We can’t wait for next year!

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Still buzzing from the Waterfront Festival! 🎡 What an absolutely incredible event! A massive congratulations to our Frankston Skatepark team for pulling off such an massive activation. It was fantastic to see so many local riders on the half pipe, and seeing our community rally around them and enjoying the mini skate lessons! Rotary Peninsula 2.0's annual Duck Derby was full of fun and chaos! It was so much fun cheering on our very own duck, Percy and Hydro, to the finish line. Thank you so much @waterfrontfest for having us! We can’t wait for next year!

💙 Happy Valentine’s Day from the PARC Team! 💙
We wanted to take this moment to shout out someone very special in our hearts… YOU!

Our wonderful community is what makes PARC so special, so thank you to each and every one of our wonderful members.

We 💙 you!

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💙 Happy Valentine’s Day from the PARC Team! 💙 We wanted to take this moment to shout out someone very special in our hearts… YOU! Our wonderful community is what makes PARC so special, so thank you to each and every one of our wonderful members. We 💙 you!

Why does 10 seconds at Pilates feel like eternity 😅
If you want to experience that pilates burn in real time, our new, state of the art reformer studio is included as part of our Full Access Membership 👀 That means unlimited classes, and unlimited fun!

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Why does 10 seconds at Pilates feel like eternity 😅 If you want to experience that pilates burn in real time, our new, state of the art reformer studio is included as part of our Full Access Membership 👀 That means unlimited classes, and unlimited fun!

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