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Pines Customer Satisfaction Survey Results, Summer Season 23/24

Thank you to both our visitors and members for taking the time to participate in our recent Customer Satisfaction Survey. Your feedback is so valuable, guiding our commitment to maintain outstanding service and facilities. 

We have summarised the results into an infographic, which you can download HERE. 

What’s working well:

  • Likelihood to visit again next season = 8.84 / 10
  • Likelihood to recommend PINES = 8.28 / 10
  • Overall satisfaction with Pines = 7.86 / 10
  • Ease of access to get in and out of the facility = 8.5 / 10
  • Knowledge and helpfulness of Pines staff = 8.5 / 10

Areas for our attention and consideration:

  • Opening hours
  • Kiosk offering and presentation
  • Cleanliness and presentation
  • Access

Thank you for taking the time to provide feedback, we really value your input. See you at Pines next season!

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Meet the PARC Reformer superstars

It`s cold outside, but the PARC Reformer instructors you know and love are here to help you keep warm and keep moving. Our passionate PARC Reformer team is committed to supporting your health and wellbeing journey by bringing you support, expertise and the good vibes to every session.

We’re here to guide you, challenge you, and cheer you on as you build strength and confidence on the new beds, in the new studio – all included in our Full Access memberships!

A friendly reminder that you need to attend 2 instructor led classes prior to booking in to our Virtual and On-demand options.

Check out the timetable and class options via the link in bio

#PARCFrankston #PARCReformer #superstars

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Meet the PARC Reformer superstars It's cold outside, but the PARC Reformer instructors you know and love are here to help you keep warm and keep moving. Our passionate PARC Reformer team is committed to supporting your health and wellbeing journey by bringing you support, expertise and the good vibes to every session. We’re here to guide you, challenge you, and cheer you on as you build strength and confidence on the new beds, in the new studio - all included in our Full Access memberships! A friendly reminder that you need to attend 2 instructor led classes prior to booking in to our Virtual and On-demand options. Check out the timetable and class options via the link in bio #PARCFrankston #PARCReformer #superstars

Congratulations to the Winners of the My Movement Challenge 🏆

We`ve loved seeing everyone around the Centre getting involved and keeping up consistency over the last month. We`re so inspired by our PARC fam and their dedication to keep moving and complete the Challenge.

Well done to everyone who joined in on the My Movement Challenge.

#PARCFrankston #MyMovementChallenge #Forthewin #PARCBeanie

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Congratulations to the Winners of the My Movement Challenge 🏆 We've loved seeing everyone around the Centre getting involved and keeping up consistency over the last month. We're so inspired by our PARC fam and their dedication to keep moving and complete the Challenge. Well done to everyone who joined in on the My Movement Challenge. #PARCFrankston #MyMovementChallenge #Forthewin #PARCBeanie

✨ New Class Alert! ✨

Les Mills SHAPES has landed at PARC! A fun, low-impact workout that blends Pilates, barre and power yoga for strength, tone and mobility.

Join us on:
Monday @ 5:15pm
Wednesday @ 6:00am & 5:15pm
Friday @ 8:10am

Les Mills Shapes is a fun new way to get a great workout and change up the Pace and move with purpose. check out the link in bio to see what this exciting new class is all about!

You can book your spot through the Peninsula Leisure Xplor app or customer portal via the link in bio

#PARCFrankston #LesMillsShapes #PilatesInspired #NewClass #FrankstonFitness

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✨ New Class Alert! ✨ Les Mills SHAPES has landed at PARC! A fun, low-impact workout that blends Pilates, barre and power yoga for strength, tone and mobility. Join us on: Monday @ 5:15pm Wednesday @ 6:00am & 5:15pm Friday @ 8:10am Les Mills Shapes is a fun new way to get a great workout and change up the Pace and move with purpose. check out the link in bio to see what this exciting new class is all about! You can book your spot through the Peninsula Leisure Xplor app or customer portal via the link in bio #PARCFrankston #LesMillsShapes #PilatesInspired #NewClass #FrankstonFitness

Reminder: Closure notice – Main 50m Pool

Our Main 50m Pool is now closed from Monday 30 June – Sunday 27 July for planned improvement works and will reopen Monday 28 July.

🔴 CLOSED: Over the period, the 50m pool will be closed.
🟢 OPEN: All other aquatic facilities will remain open, including the Learn to Swim Pool, Warm Water Pool Hall, Waterslides and Aquatic Playground. Importantly, this means that PARC Swim lessons in the 50m pool will not run.

If you would like to suspend your membership for the closure period, you can do so via our website – Link in bio

Suspensions used will not go towards members’ allowable suspensions and won’t impact the suspensions rules.

Please visit our website to learn more about these planned works and impacted services during this time – Link in bio

Thank you for continued patience and support as we complete these important upgrades.

#PARCFrankston #Centreupdates

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Reminder: Closure notice – Main 50m Pool Our Main 50m Pool is now closed from Monday 30 June – Sunday 27 July for planned improvement works and will reopen Monday 28 July. 🔴 CLOSED: Over the period, the 50m pool will be closed. 🟢 OPEN: All other aquatic facilities will remain open, including the Learn to Swim Pool, Warm Water Pool Hall, Waterslides and Aquatic Playground. Importantly, this means that PARC Swim lessons in the 50m pool will not run. If you would like to suspend your membership for the closure period, you can do so via our website - Link in bio Suspensions used will not go towards members’ allowable suspensions and won’t impact the suspensions rules. Please visit our website to learn more about these planned works and impacted services during this time - Link in bio Thank you for continued patience and support as we complete these important upgrades. #PARCFrankston #Centreupdates

Keep cup challenge! ☕️ 🙌

Round 1 Maya vs Drew

We think Maya had this one in the bag, cracking the code in 26 seconds, but both are number 1 in our hearts. 🫶

Grab your Fressko Keep cup at PARC Cafe today and stay tuned for round 2 Kynen vs Nathan.

#PARCFrankston #Keepcup

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Keep cup challenge! ☕️ 🙌 Round 1 Maya vs Drew We think Maya had this one in the bag, cracking the code in 26 seconds, but both are number 1 in our hearts. 🫶 Grab your Fressko Keep cup at PARC Cafe today and stay tuned for round 2 Kynen vs Nathan. #PARCFrankston #Keepcup

Reminder: Closure notice – Main 50m Pool closure
Monday 30 June – Sunday 27 July 🛠

Our Main 50m Pool will be closed from Monday 30 June – Sunday 27 July for planned improvement works.

🔴 CLOSED: Over the period, the 50m pool will be closed.
🟢 OPEN: All other aquatic facilities will remain open, including the Learn to Swim Pool, Warm Water Pool Hall, Waterslides and Aquatic Playground. Importantly, this means that PARC Swim lessons in the 50m pool will not run.

If you would like to suspend your membership for the closure period, you can do so via our website – Link in bio

Suspensions used will not go towards members’ allowable suspensions and won’t impact the suspensions rules.

Please visit our website to learn more about these planned works and impacted services during this time, Link in bio

Thank you for continued patience and support as we complete these important upgrades.

#PARCFrankston #Centreupdates

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Reminder: Closure notice – Main 50m Pool closure Monday 30 June – Sunday 27 July 🛠 Our Main 50m Pool will be closed from Monday 30 June – Sunday 27 July for planned improvement works. 🔴 CLOSED: Over the period, the 50m pool will be closed. 🟢 OPEN: All other aquatic facilities will remain open, including the Learn to Swim Pool, Warm Water Pool Hall, Waterslides and Aquatic Playground. Importantly, this means that PARC Swim lessons in the 50m pool will not run. If you would like to suspend your membership for the closure period, you can do so via our website - Link in bio Suspensions used will not go towards members’ allowable suspensions and won’t impact the suspensions rules. Please visit our website to learn more about these planned works and impacted services during this time, Link in bio Thank you for continued patience and support as we complete these important upgrades. #PARCFrankston #Centreupdates

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Peninsula Leisure acknowledges and pays respect to the Bunurong People, the Traditional Custodians of these lands, skies and waters, where we unite to support healthy, happy lifestyles.

Endorsed by Frankston City Council

© 2025 Peninsula Leisure Pty Ltd. All Rights Reserved | Website Design by Oraco

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