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Pines Customer Satisfaction Survey Results, Summer Season 23/24

Thank you to both our visitors and members for taking the time to participate in our recent Customer Satisfaction Survey. Your feedback is so valuable, guiding our commitment to maintain outstanding service and facilities. 

We have summarised the results into an infographic, which you can download HERE. 

What’s working well:

  • Likelihood to visit again next season = 8.84 / 10
  • Likelihood to recommend PINES = 8.28 / 10
  • Overall satisfaction with Pines = 7.86 / 10
  • Ease of access to get in and out of the facility = 8.5 / 10
  • Knowledge and helpfulness of Pines staff = 8.5 / 10

Areas for our attention and consideration:

  • Opening hours
  • Kiosk offering and presentation
  • Cleanliness and presentation
  • Access

Thank you for taking the time to provide feedback, we really value your input. See you at Pines next season!

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Giveaway winners! 🙌

We are excited to announce the two winners of our recent giveaway. Each winner will receive one complimentary entry into the Frankston Swim Classic.

The winners are @cpatrick27 and @domi_lia

Congratulations! 🥳

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Giveaway winners! 🙌 We are excited to announce the two winners of our recent giveaway. Each winner will receive one complimentary entry into the Frankston Swim Classic. The winners are @cpatrick27 and @domi_lia Congratulations! 🥳

How you can get your 30-20-2 at PARC 💪

Our theme for this year is 30 or 20 plus 2, a simple formula to help you move more and reach the Australian Physical Guidelines.

Everyone’s fitness journey is different, and at PARC there are so many different ways you can achieve 30-20-2.

➡️ Moderate activity: enjoy a walk on the treadmill, try a Tai Chi or Yoga Class, or jump into the pool for some gentle lap swimming.

➡️ Vigorous activity: Join a HIIT class, try interval springing on the treadmill or bike, or get moving with Zumba.

➡️ Strength session: Complete a body weight workout, enjoy weight lifting or try a Reformer Strength class.

These are just a few fantastic options that you can choose from at PARC. This year we want to support you moving in a way that suits you. Chat to one of our friendly gym floor team members or trainers to see how you can get your 30-20-2.

#PARCfrankston #30-20-2 #movemorein2026 #frankstongym #groupexercise aquafitness reformerpilatesstudio lesmillsclasses groupfitness

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How you can get your 30-20-2 at PARC 💪 Our theme for this year is 30 or 20 plus 2, a simple formula to help you move more and reach the Australian Physical Guidelines. Everyone’s fitness journey is different, and at PARC there are so many different ways you can achieve 30-20-2. ➡️ Moderate activity: enjoy a walk on the treadmill, try a Tai Chi or Yoga Class, or jump into the pool for some gentle lap swimming. ➡️ Vigorous activity: Join a HIIT class, try interval springing on the treadmill or bike, or get moving with Zumba. ➡️ Strength session: Complete a body weight workout, enjoy weight lifting or try a Reformer Strength class. These are just a few fantastic options that you can choose from at PARC. This year we want to support you moving in a way that suits you. Chat to one of our friendly gym floor team members or trainers to see how you can get your 30-20-2. #PARCfrankston #30-20-2 #movemorein2026 #frankstongym #groupexercise aquafitness reformerpilatesstudio lesmillsclasses groupfitness

Come join the fun at PARC! 🌴🏊‍♂️

Our school holiday programs has heaps of fun for adventures big and small! Can`t wait to see you here!

#parcfrankston #frankston #schoolholidayfun

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Come join the fun at PARC! 🌴🏊‍♂️ Our school holiday programs has heaps of fun for adventures big and small! Can't wait to see you here! #parcfrankston #frankston #schoolholidayfun

It’s almost time for a water safety story time with Hydro at Frankston Library tomorrow, Wednesday, 14 January! 🏊

Session time:

💧 10:30am at Frankston Library

Perfect for kids aged 3–10. Bookings are essential. Book online via the Frankston Library website.

#Frankston #FrankstonLibrary #WaterSafety #PARCFrankston #SafeAroundWater

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It’s almost time for a water safety story time with Hydro at Frankston Library tomorrow, Wednesday, 14 January! 🏊 Session time: 💧 10:30am at Frankston Library Perfect for kids aged 3–10. Bookings are essential. Book online via the Frankston Library website. #Frankston #FrankstonLibrary #WaterSafety #PARCFrankston #SafeAroundWater

Calling all swimmers, the Frankston Swim Classic is back 🏊🏊‍♀️

Registrations are now open for the 3rd annual Frankston Swim Classic. Swim in the (hopefully!) calm and clear waters off Frankston beach and enjoy the vibrant atmosphere of the Waterfront Festival.

Date: Saturday 7 February 2026
Events: 400m, 1.2km and 2.5km open water bay swims, and the 700m kids beach run 🏃

Location: Frankston Yacht Club, Frankston Foreshore, Long Island Drive (via, Davey St), Frankston, Victoria, Australia

For more information or to register, visit the @frankstonswimclassic website via the link in their bio.

#PARCFrankston #FrankstonSwimClassic

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Calling all swimmers, the Frankston Swim Classic is back 🏊🏊‍♀️ Registrations are now open for the 3rd annual Frankston Swim Classic. Swim in the (hopefully!) calm and clear waters off Frankston beach and enjoy the vibrant atmosphere of the Waterfront Festival. Date: Saturday 7 February 2026 Events: 400m, 1.2km and 2.5km open water bay swims, and the 700m kids beach run 🏃 Location: Frankston Yacht Club, Frankston Foreshore, Long Island Drive (via, Davey St), Frankston, Victoria, Australia For more information or to register, visit the @frankstonswimclassic website via the link in their bio. #PARCFrankston #FrankstonSwimClassic

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