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Pines Customer Satisfaction Survey Results, Summer Season 23/24

Thank you to both our visitors and members for taking the time to participate in our recent Customer Satisfaction Survey. Your feedback is so valuable, guiding our commitment to maintain outstanding service and facilities. 

We have summarised the results into an infographic, which you can download HERE

What’s working well:

  • Likelihood to visit again next season = 8.84 / 10
  • Likelihood to recommend PINES = 8.28 / 10
  • Overall satisfaction with Pines = 7.86 / 10
  • Ease of access to get in and out of the facility = 8.5 / 10
  • Knowledge and helpfulness of Pines staff = 8.5 / 10

Areas for our attention and consideration:

  • Opening hours
  • Kiosk offering and presentation
  • Cleanliness and presentation
  • Access

Thank you for taking the time to provide feedback, we really value your input. See you at Pines next season!

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From Member to Motivator 🚲 

9 years ago, Laura went from being a dedicated member at PARC to leading from the front as a Group Exercise instructor. 💪 

Every Saturday morning, you’ll find her running The Trip, delivering energy and motivation with a smile that keeps our members coming back week after week. 

Join Laura for Les Mills the Trip at 9.25am every Saturday. We hope to see you there. 

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🎪 Roll up, Roll up! It’s the PARC County Fair 🎪 
 
These school holidays we’ve planned the best party on the Peninsula, with hours of activities and entertainment kids of all ages will enjoy. 
 
🤩 Our inflatable obstacle course, Splash Island (bookings essential) 
☀️ Rafter waterslides 
💦 Aquatic Playground 
😎 Scavenger hunt 
🎈 Balloon entertainment and face painting 
🎪 Carnival games 
🙌 Prizes and giveaways 
 
Our PARC County Fair school holiday program will run from Monday 22 September – Friday 3 October. Visit our website to learn more about pricing and booking information via the link in bio.

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Father’s Day Gift Hampers 🎁 

Spoil your dad or special person this Father’s Day with a PARC Hamper. 

Hamper includes a PARC hoodie, towel, drink bottle, cap and resistance band. 

Come in Centre and grab yours today. 

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