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Pines Customer Satisfaction Survey Results, Summer Season 23/24

Thank you to both our visitors and members for taking the time to participate in our recent Customer Satisfaction Survey. Your feedback is so valuable, guiding our commitment to maintain outstanding service and facilities. 

We have summarised the results into an infographic, which you can download HERE. 

What’s working well:

  • Likelihood to visit again next season = 8.84 / 10
  • Likelihood to recommend PINES = 8.28 / 10
  • Overall satisfaction with Pines = 7.86 / 10
  • Ease of access to get in and out of the facility = 8.5 / 10
  • Knowledge and helpfulness of Pines staff = 8.5 / 10

Areas for our attention and consideration:

  • Opening hours
  • Kiosk offering and presentation
  • Cleanliness and presentation
  • Access

Thank you for taking the time to provide feedback, we really value your input. See you at Pines next season!

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Join the Challenge and set yourself up for success 🏆

The My Movement Challenge kicks off on next Monday 12 May, so be sure to grab your card to get started.

How does it work?

Simply grab a card from Reception, attend PARC and get a stamp each time you attend. Attend 12 times over the 4 weeks between Monday 12 May to Sunday 8 June, and go into the draw to win 1 of 100 limited edition PARC beanies.

For more information visit our website via the link in bio or speak to our friendly Health & Fitness team upstairs in the gym. https://tinyurl.com/ycydcnnk

#PARCFrankston #mymovementchallenge #PARCBeanie #Grabyourcard

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Join the Challenge and set yourself up for success 🏆 The My Movement Challenge kicks off on next Monday 12 May, so be sure to grab your card to get started. How does it work? Simply grab a card from Reception, attend PARC and get a stamp each time you attend. Attend 12 times over the 4 weeks between Monday 12 May to Sunday 8 June, and go into the draw to win 1 of 100 limited edition PARC beanies. For more information visit our website via the link in bio or speak to our friendly Health & Fitness team upstairs in the gym. https://tinyurl.com/ycydcnnk #PARCFrankston #mymovementchallenge #PARCBeanie #Grabyourcard

Mine! Mine! My Challenge cards are here 🎉

The My Movement Challenge starts next week, Monday 12 May! Grab your My Movement Challenge card from reception and join us for four weeks of fun PACE themed challenges.

Attend 12 times over the 4 weeks between Monday 12 May to Sunday 8 June, and go into the draw to win 1 of 100 limited edition PARC beanies.

For more information visit our website via the link in bio or speak to our friendly Health & Fitness team upstairs in the gym.

#PARCFrankston #MyMovementchallenge #Limitededitionbeanie #challengeyourself #Changeyourpace

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Mine! Mine! My Challenge cards are here 🎉 The My Movement Challenge starts next week, Monday 12 May! Grab your My Movement Challenge card from reception and join us for four weeks of fun PACE themed challenges. Attend 12 times over the 4 weeks between Monday 12 May to Sunday 8 June, and go into the draw to win 1 of 100 limited edition PARC beanies. For more information visit our website via the link in bio or speak to our friendly Health & Fitness team upstairs in the gym. #PARCFrankston #MyMovementchallenge #Limitededitionbeanie #challengeyourself #Changeyourpace

Frankston Skate Park Family Fun Day 🛹

in collaboration with South side Fest, Frankston Skate Park are having a Family Fun Day. Come on down for free skate clinics, free skateboard and equipment hire. Plus, a community sausage sizzle.

Enjoys some fun family time and learn some awesome new skill. Lessons for all skill levels!

📅 When: Saturday 10 May
🕟 Time: 12:00pm – 3:00pm
📍 Where: Frankston Skate Park

Please book your spot via our Customer Portal or the Peninsula Leisure Xplor App.

Learn more via our blog. link in bio

#PARCfrankston #Southsidefest #Frankstonskatepark

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Frankston Skate Park Family Fun Day 🛹 in collaboration with South side Fest, Frankston Skate Park are having a Family Fun Day. Come on down for free skate clinics, free skateboard and equipment hire. Plus, a community sausage sizzle. Enjoys some fun family time and learn some awesome new skill. Lessons for all skill levels! 📅 When: Saturday 10 May 🕟 Time: 12:00pm – 3:00pm 📍 Where: Frankston Skate Park Please book your spot via our Customer Portal or the Peninsula Leisure Xplor App. Learn more via our blog. link in bio #PARCfrankston #Southsidefest #Frankstonskatepark

The much-loved My Movement Challenge is back at PARC 🏃‍♀️

Whether you’re training for a marathon, wanting to increase your fitness, rehabbing an injury, or simply wanting to get to get more movement in so you feel good, we want to help keep you motivated this winter. Join us for four weeks of fun PACE themed challenges to help change up your pace and keep you motivated.

The My Movement Challenge kicks off on Monday 12 May, so be sure to grab your card and progress towards success with your Pace this winter!

For more information visit our website via the link below – https://tinyurl.com/ycydcnnk

#PARCFrankston

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The much-loved My Movement Challenge is back at PARC 🏃‍♀️ Whether you’re training for a marathon, wanting to increase your fitness, rehabbing an injury, or simply wanting to get to get more movement in so you feel good, we want to help keep you motivated this winter. Join us for four weeks of fun PACE themed challenges to help change up your pace and keep you motivated. The My Movement Challenge kicks off on Monday 12 May, so be sure to grab your card and progress towards success with your Pace this winter! For more information visit our website via the link below - https://tinyurl.com/ycydcnnk #PARCFrankston

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Peninsula Leisure acknowledges and pays respect to the Bunurong People, the Traditional Custodians of these lands, skies and waters, where we unite to support healthy, happy lifestyles.

Endorsed by Frankston City Council

© 2025 Peninsula Leisure Pty Ltd. All Rights Reserved | Website Design by Oraco

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