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Pines Customer Satisfaction Survey Results, Summer Season 23/24

Thank you to both our visitors and members for taking the time to participate in our recent Customer Satisfaction Survey. Your feedback is so valuable, guiding our commitment to maintain outstanding service and facilities. 

We have summarised the results into an infographic, which you can download HERE. 

What’s working well:

  • Likelihood to visit again next season = 8.84 / 10
  • Likelihood to recommend PINES = 8.28 / 10
  • Overall satisfaction with Pines = 7.86 / 10
  • Ease of access to get in and out of the facility = 8.5 / 10
  • Knowledge and helpfulness of Pines staff = 8.5 / 10

Areas for our attention and consideration:

  • Opening hours
  • Kiosk offering and presentation
  • Cleanliness and presentation
  • Access

Thank you for taking the time to provide feedback, we really value your input. See you at Pines next season!

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PARC’s Christmas Hours 🎅🎄

A friendly reminder that we will be closing at 6.00pm on Christmas Eve, Wednesday 24 December, and will be CLOSED Christmas Day, Thursday 25 December.

We will be back open on Boxing Day, Friday 26 December, with reduced opening hours, from 7am- 7pm.

To see a full list of our Centre and service hours over the holiday break, please visit our website via the link in our bio.

#PARCfrankston #christmashours #christmasandnewyear #holidayhours

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PARC’s Christmas Hours 🎅🎄 A friendly reminder that we will be closing at 6.00pm on Christmas Eve, Wednesday 24 December, and will be CLOSED Christmas Day, Thursday 25 December. We will be back open on Boxing Day, Friday 26 December, with reduced opening hours, from 7am- 7pm. To see a full list of our Centre and service hours over the holiday break, please visit our website via the link in our bio. #PARCfrankston #christmashours #christmasandnewyear #holidayhours

THANK YOU TO OUR AMAZING PARC COMMUNITY! 🥰🎄

We are absolutely amazed by the generosity of our beautiful community. You have gone above and beyond to bring Christmas cheer to so many families this year.

Thank you to everyone who donated to our Giving Tree to help brighten up the Christmas of families in need 💙

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THANK YOU TO OUR AMAZING PARC COMMUNITY! 🥰🎄 We are absolutely amazed by the generosity of our beautiful community. You have gone above and beyond to bring Christmas cheer to so many families this year. Thank you to everyone who donated to our Giving Tree to help brighten up the Christmas of families in need 💙

CALLING ALL ADRENALINE SEEKERS! 😎

Slide into fun! Our waterslides are open for the holidays! 🛝

Did you know that our Python and Constrictor waterslides are now open from 10am to 7pm for the summer holiday period. ☀️

Come on down and experience the thrill! our waterslides are waiting for you!

We look forward to seeing you all in centre soon!

#PARC #PARCfrankston #Thingstodofrankston #Summersplash

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CALLING ALL ADRENALINE SEEKERS! 😎 Slide into fun! Our waterslides are open for the holidays! 🛝 Did you know that our Python and Constrictor waterslides are now open from 10am to 7pm for the summer holiday period. ☀️ Come on down and experience the thrill! our waterslides are waiting for you! We look forward to seeing you all in centre soon! #PARC #PARCfrankston #Thingstodofrankston #Summersplash

PARC’s Christmas Hours 🎅🎄

A friendly reminder that we will be closing at 6.00pm on Christmas Eve, Tuesday 24 December, and will be CLOSED Christmas Day, Wednesday 25 December. We will be back open on Boxing Day, Monday 26 December, with reduced opening hours, from 7am- 7pm.

To see a full list of our Centre and service hours over the holiday break, visit our website via the link in our bio.

#PARCFrankston #christmas

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PARC’s Christmas Hours 🎅🎄 A friendly reminder that we will be closing at 6.00pm on Christmas Eve, Tuesday 24 December, and will be CLOSED Christmas Day, Wednesday 25 December. We will be back open on Boxing Day, Monday 26 December, with reduced opening hours, from 7am- 7pm. To see a full list of our Centre and service hours over the holiday break, visit our website via the link in our bio. #PARCFrankston #christmas

A message from the team at Compass Allied Health 🎅

🎄 Merry Christmas and Happy New Year to the amazing PARC community from all of us at @compass.alliedhealth

We hope your festive season is filled with laughter, relaxation, and time spent doing what you love! 🎅✨
We’re looking forward to helping you unwrap better movement in 2026 — exercise your goals into reality with Exercise Physiology, recovering and restoring movement through Physiotherapy, and helping you unwind with Remedial Massage 💪🎁

If you`re in need of the services CAH has to offer, contact them by:
Phone – 0484 694 564
Email – info@compassalliedhealthvic.com.au
Website – www.compassalliedhealthvic.com.au

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A message from the team at Compass Allied Health 🎅 🎄 Merry Christmas and Happy New Year to the amazing PARC community from all of us at @compass.alliedhealth We hope your festive season is filled with laughter, relaxation, and time spent doing what you love! 🎅✨ We’re looking forward to helping you unwrap better movement in 2026 — exercise your goals into reality with Exercise Physiology, recovering and restoring movement through Physiotherapy, and helping you unwind with Remedial Massage 💪🎁 If you're in need of the services CAH has to offer, contact them by: Phone - 0484 694 564 Email - info@compassalliedhealthvic.com.au Website - www.compassalliedhealthvic.com.au

Your PARC Swim membership over the summer break 🏊☀️

Don’t forget, included in our PARC Swim membership, children plus a supervising adult/guardian have unlimited access to both PARC and PINES over the school holidays, during the zero-debit period. Keep up practise and play over the summer break and visit our Centres for some fun in the water.

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Your PARC Swim membership over the summer break 🏊☀️ Don’t forget, included in our PARC Swim membership, children plus a supervising adult/guardian have unlimited access to both PARC and PINES over the school holidays, during the zero-debit period. Keep up practise and play over the summer break and visit our Centres for some fun in the water.

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