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Pines Customer Satisfaction Survey Results, Summer Season 23/24

Thank you to both our visitors and members for taking the time to participate in our recent Customer Satisfaction Survey. Your feedback is so valuable, guiding our commitment to maintain outstanding service and facilities. 

We have summarised the results into an infographic, which you can download HERE. 

What’s working well:

  • Likelihood to visit again next season = 8.84 / 10
  • Likelihood to recommend PINES = 8.28 / 10
  • Overall satisfaction with Pines = 7.86 / 10
  • Ease of access to get in and out of the facility = 8.5 / 10
  • Knowledge and helpfulness of Pines staff = 8.5 / 10

Areas for our attention and consideration:

  • Opening hours
  • Kiosk offering and presentation
  • Cleanliness and presentation
  • Access

Thank you for taking the time to provide feedback, we really value your input. See you at Pines next season!

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Let’s talk about women’s health!

Join us for an evening of conversation, expert advice, and empowerment at our Women’s Health Seminar: Perimenopause & Menopause Wellbeing.

Wednesday 12 November, 7:30pm
Chisolm, next to PARC
Free for PARC members

Hear from Nutritionist Ali Tehan and GP Dr Shaminder Kaur, who’ll share practical insights on how to navigate perimenopause and menopause with confidence – from nutrition and energy to medical support and treatment options.

Whether you’re experiencing changes yourself or want to better understand and support the women in your life, this is a must-attend event.

Seats are limited, so secure your spot today! Register and learn more in our blog: https://parc.peninsulaleisure.com.au/events/womens-health-seminar-perimenopause-and-menopause-wellbeing-at-parc/

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Let’s talk about women’s health! Join us for an evening of conversation, expert advice, and empowerment at our Women’s Health Seminar: Perimenopause & Menopause Wellbeing. Wednesday 12 November, 7:30pm Chisolm, next to PARC Free for PARC members Hear from Nutritionist Ali Tehan and GP Dr Shaminder Kaur, who’ll share practical insights on how to navigate perimenopause and menopause with confidence - from nutrition and energy to medical support and treatment options. Whether you’re experiencing changes yourself or want to better understand and support the women in your life, this is a must-attend event. Seats are limited, so secure your spot today! Register and learn more in our blog: https://parc.peninsulaleisure.com.au/events/womens-health-seminar-perimenopause-and-menopause-wellbeing-at-parc/

We are open tomorrow, Tuesday 4 November. 🙌

Head down to PARC for a workout or enjoy some quality time with the family in the water.

🕐 Check out our Centre opening hours on our website, link in bio.

We look forward to seeing you in Centre!

#parcfrankston #melbournecup #melbcup #publicholiday

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We are open tomorrow, Tuesday 4 November. 🙌 Head down to PARC for a workout or enjoy some quality time with the family in the water. 🕐 Check out our Centre opening hours on our website, link in bio. We look forward to seeing you in Centre! #parcfrankston #melbournecup #melbcup #publicholiday

Heading away this long weekend? Stay on track with PARC Plus!

There are loads of workouts in the PARC Plus library so you can move, stretch, and sweat wherever you are. Whether you’re travelling or relaxing at home, enjoy access to classes anytime, anywhere.

Haven’t tried it yet? Explore more and sign up via our website here: https://parc.peninsulaleisure.com.au/parc-plus/

Just a reminder PARC will be opening with Public Holiday hours on Tuesday, Cup Day.

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Heading away this long weekend? Stay on track with PARC Plus! There are loads of workouts in the PARC Plus library so you can move, stretch, and sweat wherever you are. Whether you’re travelling or relaxing at home, enjoy access to classes anytime, anywhere. Haven’t tried it yet? Explore more and sign up via our website here: https://parc.peninsulaleisure.com.au/parc-plus/ Just a reminder PARC will be opening with Public Holiday hours on Tuesday, Cup Day.

We’re open on Cup Day, Tuesday 4 November. Come down with the family for a swim or get your workout in!

Centre: 7am – 7pm
Waterslides: Closed
Café: 8am – 5pm
PARC Swim: No lessons
Group Exercise: Reduced timetable — book your spot via the Customer Portal or the Peninsula Leisure Xplor app.
PARC Plus: Keep up your routine with our on demand digital Fitness Platform, PARC Plus.

We look forward to welcoming you in Centre!

#PARCfrankston #melbournecuppublicholiday #publicholidayhours #gymfrankston #swimmingpoolfrankston

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We’re open on Cup Day, Tuesday 4 November. Come down with the family for a swim or get your workout in! Centre: 7am – 7pm Waterslides: Closed Café: 8am – 5pm PARC Swim: No lessons Group Exercise: Reduced timetable — book your spot via the Customer Portal or the Peninsula Leisure Xplor app. PARC Plus: Keep up your routine with our on demand digital Fitness Platform, PARC Plus. We look forward to welcoming you in Centre! #PARCfrankston #melbournecuppublicholiday #publicholidayhours #gymfrankston #swimmingpoolfrankston

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