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Pines Customer Satisfaction Survey

Have you been to PINES outdoor pool this summer season? We want to hear from you!  

 

You are invited to participate in our Pines Customer Satisfaction Survey. This survey should take between 4 and 6 minutes to complete and is available until Sunday 19 February 2023.  

 

[Complete Survey]

 

Confidentiality 

This survey is being conducted by Swinburne University, and all responses will be treated in strictest confidence. 

 

Prize draw 

As an incentive, all completed surveys go into the draw to win a $100 Rebel Sport Voucher. To be in the draw to win, you will need to provide preferred contact details at the end of the survey and the winner will be notified by email. 

 

[Complete the survey]

 

Thank you for your open and honest feedback. It is so valuable in helping us improve our service and facility to you. 

 

The Peninsula Leisure and Pines Team 

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New! Instantly suspend your membership online via the Customer Portal

We’ve made managing your membership easier! From today, Tuesday 11 November, Full Access, Aquatic Access, and Active Life members can now suspend your memberships instantly through your Customer Portal – no forms, no waiting!

☑️ Instantly suspend your membership online
☑️ Manage your own suspension dates
☑️ Start your suspension immediately – no three-day wait

Want to learn how it works? We’ve put together a blog with step-by-step instructions and FAQs to guide you through. Read the full guide here: https://parc.peninsulaleisure.com.au/news/introducing-self-serve-suspensions/

We’re excited to bring you this new feature and hope it makes managing your membership even easier

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New! Instantly suspend your membership online via the Customer Portal We’ve made managing your membership easier! From today, Tuesday 11 November, Full Access, Aquatic Access, and Active Life members can now suspend your memberships instantly through your Customer Portal - no forms, no waiting! ☑️ Instantly suspend your membership online ☑️ Manage your own suspension dates ☑️ Start your suspension immediately – no three-day wait Want to learn how it works? We’ve put together a blog with step-by-step instructions and FAQs to guide you through. Read the full guide here: https://parc.peninsulaleisure.com.au/news/introducing-self-serve-suspensions/ We’re excited to bring you this new feature and hope it makes managing your membership even easier

VICSWIM Summer intensives are back for 2026 🏊

Give your kids a fun, intensive swim program this January at PARC or Pines! Perfect for ages 4–12, these lessons focus on swimming skills and water safety.

🟢 PINES
Week 1: 1: 5–9 January, 8.00am – 3.00pm
Week 2: 12 – 16 January, 8.30am – 1.00pm

🔵 PARC
Week 3: 19–23 January, 8:30am–1pm

Cost: $43 per week (5 lessons included)
Bookings open from 10am this Wednesday 12 November. These spots won’t last!

Visit VICSWIM`s website to secure your child`s spot – www.vicswim.com.au

#PARCfrankston #vicswim #swimminglessons #watersafetyskills #watersafety

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VICSWIM Summer intensives are back for 2026 🏊 Give your kids a fun, intensive swim program this January at PARC or Pines! Perfect for ages 4–12, these lessons focus on swimming skills and water safety. 🟢 PINES Week 1: 1: 5–9 January, 8.00am - 3.00pm Week 2: 12 - 16 January, 8.30am - 1.00pm 🔵 PARC Week 3: 19–23 January, 8:30am–1pm Cost: $43 per week (5 lessons included) Bookings open from 10am this Wednesday 12 November. These spots won’t last! Visit VICSWIM's website to secure your child's spot - www.vicswim.com.au #PARCfrankston #vicswim #swimminglessons #watersafetyskills #watersafety

Let’s talk about women’s health!

Join us for an evening of conversation, expert advice, and empowerment at our Women’s Health Seminar: Perimenopause & Menopause Wellbeing.

Wednesday 12 November, 7:30pm
Chisolm, next to PARC
Free for PARC members

Hear from Nutritionist Ali Tehan and GP Dr Shaminder Kaur, who’ll share practical insights on how to navigate perimenopause and menopause with confidence – from nutrition and energy to medical support and treatment options.

Whether you’re experiencing changes yourself or want to better understand and support the women in your life, this is a must-attend event.

Seats are limited, so secure your spot today! Register and learn more in our blog: https://parc.peninsulaleisure.com.au/events/womens-health-seminar-perimenopause-and-menopause-wellbeing-at-parc/

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Let’s talk about women’s health! Join us for an evening of conversation, expert advice, and empowerment at our Women’s Health Seminar: Perimenopause & Menopause Wellbeing. Wednesday 12 November, 7:30pm Chisolm, next to PARC Free for PARC members Hear from Nutritionist Ali Tehan and GP Dr Shaminder Kaur, who’ll share practical insights on how to navigate perimenopause and menopause with confidence - from nutrition and energy to medical support and treatment options. Whether you’re experiencing changes yourself or want to better understand and support the women in your life, this is a must-attend event. Seats are limited, so secure your spot today! Register and learn more in our blog: https://parc.peninsulaleisure.com.au/events/womens-health-seminar-perimenopause-and-menopause-wellbeing-at-parc/

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