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Skate Experience Survey Result, October 2025

Skate Experience Survey Result, Survey completed October 2025

Thank you to all our Skate Park users who completed our Customer Satisfaction Survey. Thank you for taking the time, your feedback is essential in helping us to continue to deliver exceptional experiences, programs and services here at the park. Here’s what you told us, at a glance.

Pleasingly, we saw some fantastic results in our key customer metrics:

  • Likelihood to recommend the Frankston Skate Park = 9.22 / 10
  • Overall satisfaction with Frankston Skate Park = 8.72 / 10
  • Cleanliness and maintenance of skate facilities = 8.9 / 10
  • Atmosphere and community vibe of skate facilities = 9.1 / 10
  • Quality of instruction provided by Frankston Skate Park staff = 9.6 / 10
  • “Staff are so friendly, and my queries are resolved quickly” rated 4.85 / 5
  • “I feel safe” rated 4.40 / 5

To view our in depth results, download the Frankston Skate Park Survey infographic here. 

Thank you for taking the time to provide feedback. Your feedback is invaluable in helping us continue to grow and improve. From here, we’ll take the time to carefully consider all insights, ensuring your voices help shape the future of Frankston Skate Park.

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PARC is open this Labour Day Public Holiday. 

Come down for a workout or some fun in the pools with the family. 

- Centre hours: 7am-7pm 

- Waterslide open: 10am – 6pm 

- Cafe hours: 8am – 5pm 

- Group exercise: reduced timetable, see the Customer Portal or Xplor Peninsula Leisure app for class details and to book in. 

Our sister site PINES is also open from 8am - 6pm. 
We look forward to seeing you in Centre! 

#PARCFrankston
Celebrate International Women's Day with Frankston Skatepark 🛹

This International Women’s Day, the team at Skate are hosting additional sessions of our very popular, Girls Skate, to celebrate all the wonderful girls and women in our Skate community. 

Come along to learn new skills and meet some of the incredible local riders!

🛹 Where: Frankston Skate Park 

🕐 When: Check the Customer Portal for lesson times 

🎟️ Bookings: You can book into a lesson via the Customer Portal or Xplor Peninsula Leisure app. 
We look forward to celebrating with you!
POV: Your free PARC Start Appointment 💪

Did you know that you get a complimentary appoinment with one of our incredible trainers, as part of your Full Access membership at PARC. This appoinment is to help set you up for success, and create a training plan to meet your goals. 

Book in via the Customer Portal, or Xplor App today!
New Access Gates Installation, Tuesday 3 March – Friday 6 March 

We're excited to let you know that new access gates will be installed at PARC in early March. 

We're committed to continually improving our facility and the experience of every member and guest. This upgrade reflects our ongoing commitment to continually invest in improving experiences at PARC.

The new Sec-Pro gates will be a significant improvement to how you arrive and enter the Centre, with: 

✔️ Instant response time 

✔️ Improved reliability 

✔️ Improved accessibility with wider gates 

During the installation period, any gates already fitted will remain in the open position, and our team will be on hand to assist. For members attending a Group Exercise Class, please be sure to check in by scanning your wristband at our kiosks. 

To learn more about our access gate upgrades, visit our blog via the link in our bio. 

#PARCFrankston #PARC
A little sneak peek into mornings at PARC Fit Outdoor 👀

Registrations are still open, so if you want to join in the fun, sign up and join us for our next session on Friday morning! 

#PARCfrankston #Frankston #PARCFitOutdoor
Did you know Dry Needling/Accupuncture is available from the Compass Allied Health team, located in our Allied Health Suites

Dry needling is a technique where a very fine needle is gently inserted into tight or painful muscles to release “knots” (trigger points). These tight spots can cause pain, stiffness, and reduced movement.

The goal? It help muscles relax, move better, and feel less painful.

Who can benefit?
• Athletes & active people
• Anyone with tight or stiff muscles
• Desk-related neck or back pain
• Headaches, sciatica, jaw pain (TMJ), or joint issues

Curious if dry needling is right for you? Get in touch with Compass Allied Health to book an initial consult with Jack (Giac).

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