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Skate Experience Survey Result, October 2025

Skate Experience Survey Result, Survey completed October 2025

Thank you to all our Skate Park users who completed our Customer Satisfaction Survey. Thank you for taking the time, your feedback is essential in helping us to continue to deliver exceptional experiences, programs and services here at the park. Here’s what you told us, at a glance.

Pleasingly, we saw some fantastic results in our key customer metrics:

  • Likelihood to recommend the Frankston Skate Park = 9.22 / 10
  • Overall satisfaction with Frankston Skate Park = 8.72 / 10
  • Cleanliness and maintenance of skate facilities = 8.9 / 10
  • Atmosphere and community vibe of skate facilities = 9.1 / 10
  • Quality of instruction provided by Frankston Skate Park staff = 9.6 / 10
  • “Staff are so friendly, and my queries are resolved quickly” rated 4.85 / 5
  • “I feel safe” rated 4.40 / 5

To view our in depth results, download the Frankston Skate Park Survey infographic here. 

Thank you for taking the time to provide feedback. Your feedback is invaluable in helping us continue to grow and improve. From here, we’ll take the time to carefully consider all insights, ensuring your voices help shape the future of Frankston Skate Park.

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Free Family Friday at PINES! ☀️🏊
Tomorrow is Free Family Friday at our sister Centre PINES and the weather is looking glorious! Head on down between 4pm - 7pm for a free swim and community sausage sizzle. 🌭

 #FamilyFun #Family #pinesfrankston #parcfrankston #freefamilyfriday
Aquatic Playground Closure 🚧🛝
The Aquatic Playground is going to be closed from Thursday 11 December - Friday 12 December at PARC however our sister Centre PINES is hosting Free Family Friday, so head on down on Friday from 4pm for a free swim and sausage sizzle! 

#parcfrankston #freefamilyfriday #frankston
Do you know someone who welcomed a baby in 2025? Looking for a meaningful Christmas gift? 🎄

The Rotary Peninsula 2.0 Birth Tree & Family Garden Project is the perfect way to celebrate a new arrival, while giving back to the community. For just $50, you’ll be gifting:

🌱 A lasting tribute with the child's name on a special tree and plaque
🌊 Support for local children to build vital water confidence through our Can Swim Infant programs
💚 A unique keepsake that grows more meaningful every year - the perfect Christmas gift

Join the 2025 Birth Tree & Family Garden! Find out more: https://tinyurl.com/u7ww5wu6
It's the last week to donate! 🎁🎄

This Friday 12 December is the last day to donate to our Giving Tree. We are blown away by the incredible generosity of our wonderful community 💙

If you would like to donate, we are accepting gifts and non-perishable items. 

Let's keep spreading joy in our wonderful community this Christmas season! 🎄

#PARCFrankston #ChristmasGivingTree #Christmasgiftdonations #christmasappeal
✨ The chiller has landed! ✨
Our warm-water pool is back open ahead of schedule! Thanks for your patience while the cranes did their thing on the roof. 

Just a friendly reminder that there will still be impacted areas tomorrow, Tuesday December 9, so make sure to check our website before planning your visit. 😊

#PARCFrankston
‼️ Reminder: Upcoming closure Monday 8 December & Tuesday 9 December ‼️

Please be aware that we have area closures across Monday and Tuesday. 

CLOSED: Monday 8 December closures, 7.00am - 3.30pm 
- Warm Water Pool Hall, including spa, sauna and team room 
- Group Exercise Studio 1 
- Group Exercise Studio 2 
- Allied Health Suites 

CLOSED: Tuesday 9 December closures, 7.00am - 9.00am 
- Main entrance - members and guests will be able to access the building via the Group Entry on the main carpark side of the building. Staff will be onsite to support and direct visitors. 
- Cafe 
- Sections of the gym floor including the stretching area and InBody Scan area. No machines will be impacted. 

For more information, visit our blog via the link in our bio. 
We thank you for your patience as we work to improve your PARC experience.

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