News

We’re removing the Waitlist

We’re striving to make our group exercise classes and Childcare sessions more accessible.

Thank you for your ongoing feedback on the utilisation of our group exercise classes. We have listened to your feedback and are trying something new: we are temporarily removing the waitlist for group exercise classes and childcare bookings.

Here’s what you need to know:

What to expect when booking into a Group Exercise Class or Childcare session

  • As usual, please book into a Group Exercise class or Childcare session via the Customer Portal.
  • Once a class or session is full, there will no longer be a waitlist.
  • When someone cancels from a class or session, a spot will open up in the portal.
  • When that spot opens up, any person can book in on a first come first serve basis (booking time frames for members and casuals still apply).
  • If there is not a spot available at the time you try to book, please keep checking back on the Portal regularly.
  • If you are booked into a class or session, and can no longer attend, please be sure to withdraw immediately to allow others to book.

How long will we be removing the waitlist for?

We will be running the trial for one month. At the end of the trial period, we will review class access and occupancy, review your feedback, and make a decision as to whether we continue with no waitlist or reinstate the waitlist.

The waitlist will be turned off on Monday 13 May at 11:59pm. If you are currently on a waitlist for a class from Tuesday 14 May, you will need to check the Group Exercise timetable or Childcare session to see if spots have become available.  

How can you help?

There are 2 things that we need your help with:

1. Please cancel early. If you know you cannot attend a class, please withdraw right away. This will open up a spot for someone else to book in. If you need help with how to withdraw, please watch the “How To” video here LINK or read the steps here. 
2. Share your feedback. We want to hear from you about this change. Our number one goal is to improve access to classes. Please share your thoughts and experiences with us by via our feedback form here – Feedback Form

We’re committed to improving access to all classes and sessions and your feedback is crucial in this process. We look forward to seeing how this trial goes and will report back in one month’s time as we review the results.

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Spa closed tomorrow, Wednesday 22 October

Please be aware that our Spa is closed for maintenance tomorrow, on Wednesday 22 October.
 
The Steam Room, Sauna and Warm Water Pool remain open as normal.
 
W thank you for your understanding.
Have you visited PARC recently? We’d love to hear from you! 💙

Participating in the survey will help us better understand how you use our Centre, help us find more ways to support you, and better improve your experience at PARC. We really value your input. 

The survey will only take around 10 minutes to complete, and an incentive, all completed surveys go into the draw to win 1 of 3 $100 Rebel Sport Voucher! 

Click the link to complete the survey - Link in bio

Thank you for taking the time to provide your feedback. 

#PARCFrankston #Satisfactionsurvey #Haveyoursay
Unplug24
Join us in going off social media for a day on 24 October. 

Next Friday, on Friday 24 October, we are joining Unplug24, a 24-hour break from social media in solidarity with SmackTalk – an organisation founded by local Wayne Holdsworth to honour his son, Mac, and raise awareness around suicide prevention.

Unplug24 encourages us to step away from social media and reconnect offline to:
🔌 Protect mental health
🔌 Raise awareness to prevent suicide
🔌 Support vital education and awareness programs

Last year, more than 134,000 people took part, proving that sometimes the most powerful connection is offline. This year, SmackTalk is aiming to reach over a million participants in Australia and around the world.

Let’s join together and unplug from all social media for the day – at work and at home – to show our support for this important cause.

Register to join now: https://www.unplug24.smacktalk.com.au/ 

 #Unplug24 #smaktalk
Celebrate National Children's Week with a fun day for under 5s! 

Join our 'More People Can Swim' Team on Wednesday 22 October  at Jubilee Park Stadium, where we will be running important, interactive water safety activities for children and parents as part of Frankston City Council's Children’s Week Celebration Event! 

This year’s theme is “Everyone should know about Children’s Rights”. 

 🗓 When: Wednesday, 22 October 
 📍 Where: Jubilee Park Stadium, 83R Hillcrest Rd , Frankston Vic 3199 
 ⏰ Time: 10:00am – 1:00pm 

The event is free but numbers are limited so please RSVP via this link below: 
https://www.trybooking.com/events/landing/1425350
Restart a Heart Day at PARC this Saturday ❤️💙

Join us this weekend, on Saturday 18 October, for Restart a Heart Day, a vital community event that raises awareness about cardiac arrest and empowers people with lifesaving CPR skills. 

Hosted by Monash University Paramedicine, this educational pop up in PARC's foyer will help build a safer, more prepared community.

Did you know that only 1 in 10 people survive a cardiac arrest? Most cardiac arrests happen in the home, so learning how to act fast could save the life of someone you love. Restart a Heart day will teach you how to respond in just three simple steps: CALL, PUSH, SHOCK.

Drop by PARC on Saturday morning between 9am – 12pm to learn from paramedics and paramedic students, who will be on hand to guide you through these critical steps and boost your confidence in delivering CPR. 

Every minute counts when restarting a heart – let’s work together to improve survival rates!

#PARCFrankston #MonashUniversity #Savealife #CPR

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