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PARC Customer Satisfaction Survey

We want to hear from you. Have your say in our latest Customer Satisfaction Survey. 

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By participating in the survey, you will help us continue to improve our services and facilities, and ensure we are delivering the right programs and support for our members and community. The survey will take around 10 minutes to complete. 

The survey is open until Sunday 27 November.

Confidentiality 

This survey is being conducted by Swinburne University, and all responses will be treated in strictest confidence. 

Prize draw 

As an incentive, all completed surveys go into the draw to win a $100 Rebel Sport Voucher. There are three prizes in total to be won. To be in the draw to win, you will need to provide preferred contact details at the end of the survey and the winner will be notified by email. 

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Today is National Personal Trainer Day! 🏋️

At PARC we have an incredible team of Personal Trainers, ready to help you achieve your goals in 2026. 

Come on down, and speak with one of our fabulous trainers about achieving your goals today!

#nationalpersonaltrainerday #personaltraining #PARCFrankston
Bookings are now open for Splash Island! 🏝️

Slip and slide your way into adventure. Book your spot through our Customer Portal today!

📅 Dates: Monday 5 January – Friday 23 January 
🕒 Time: Weekdays 11am – 3pm
🤩 Cost: $6.50 per person (for Splash Island, plus pool entry) 

#PARCFrankston #SplashIsland #SchoolHolidays #Frankston #Melbourne
🥳 Happy New Year!! 🥳 

To our fabulous PARC community, we want to wish you all a Happy New Year! Together, let’s make 2026 our best yet! We can't wait to support you with your health, fitness and wellness goals this year. 

Friendly reminder, we are open today from 7am-7pm. 

Visit our website via the link in our bio to see our full list of operation hours over the new year period. 

#PARCFrankston #happynewyear #schoolholidays #celebrate #frankston
It's that time of year that we don't know what day it is! 🤪

You can still keep up with movement even if you're away from PARC! Check out PARC Plus with the TechnoGym App. 

Head to the link in our bio.
It’s been a big year behind the scenes at PARC 👏

Working alongside Frankston City Council, our Asset & Facilities team delivered major upgrades across the Centre — all focused on creating the best possible experience for our members and community. While much of this work happens quietly, its impact is felt every day.

That commitment was recognised in June, when PARC was named Facility of the Year (Large) at the Aquatics & Recreation Victoria Excellence Awards 🏆

📊 The numbers behind the work:
• 1,238 planned and reactive maintenance and upgrade projects
• 2,145 contractors supported on site

🚧 Tiling Upgrade Project 
💧 New Boiler Installation 
🛝 Water Slide & Tower Refurbishment Project 
🏗️ Upgrades to heating and cooling through the Centre (HVAC Project) 
🛟 Instillation of Lynxight 
🧘‍♀️ Reformer Pilates Studio 

From the whole team at PARC, we would like to extend a massive thank you to you, our fantastic members and patrons, for your ongoing patience and support throughout these upgrades. We hope that you enjoy the improvements made and look forward to another year together at PARC! 

Read the full update on our website.
Bring in the new year with PARC! 🎉 
What better way to start the year than at PARC! A friendly reminder that we will be closing early on Wednesday 31 December at 6pm and will reopen on Thursday 1 January with public holiday hours. 

New Years Eve Wednesday 31 December: 5am – 6pm 
New Year’s Day Thursday  1 January: 7am – 7pm

#PARCFrankston #HNY #NYE #Frankston

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