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PARC Customer Satisfaction Survey

We want to hear from you. Have your say in our latest Customer Satisfaction Survey. 

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By participating in the survey, you will help us continue to improve our services and facilities, and ensure we are delivering the right programs and support for our members and community. The survey will take around 10 minutes to complete. 

The survey is open until Sunday 27 November.

Confidentiality 

This survey is being conducted by Swinburne University, and all responses will be treated in strictest confidence. 

Prize draw 

As an incentive, all completed surveys go into the draw to win a $100 Rebel Sport Voucher. There are three prizes in total to be won. To be in the draw to win, you will need to provide preferred contact details at the end of the survey and the winner will be notified by email. 

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You’re invited to the PINES Community Events! 🥳🎈 

To celebrate the extension of our sister sites PINES 25/26 season, we will be hosting two fun-filled events for our local community! 

PINES Lap Swimmer Community Breakfast 🏊 

Tuesday 24 March 

🎟️ 7.30am – 9.00am 

🍳 Egg and bacon rolls 

🏊 Lap swimming community connections 

☕️ Coffee van 

Please note, normal entry fees apply. 
 

PINES Free Family Friday party 🎉 

Friday 27 March 

🎟️ Free entry between 4pm – 7pm 

🎨 Face painting 

🌭 Free sausage sizzle 

🛝 Waterslide fun (weather dependant) 

🎁 Prizes and giveaways! 

Save the date and celebrate with us!
We're excited to share some splash-tastic news with our community! 🥳🤩

We will be extending our sister site, PINES' 2025/2026 summer season until Sunday 19 April! Typically, our beloved outdoor PINES pool operates from November 1 to March 31. This year, after what has been another record breaking season, we're delighted to keep the gates open for the April School Holiday period. 

PINES regular opening hours will remain in place, except for Good Friday when we'll be closed, and there will be adjusted public holiday hours for the Easter long weekend. 

A big thank you goes out to our incredible community for another wonderful season. We can’t wait to see you all enjoying yourselves by the pool in April.
10 Years of MY Fun Run Mount Eliza! 🥳🏃‍♀️

On Sunday the sunshine and good vibes were out in full force for the 10th year of MY Fun Run Mt Eliza ☀️ 

Our superstar trainers Nic and Kristy had a blast warming up the crowd, and it was so wonderful seeing everyone who came to support this fantastic event. 

A huge congratulations to Geoff, and the entire @mymounteliza team. We can’t wait for next year’s event! 💙
⭐️ Final days to fill out our Customer Satisfaction Survey! ⭐️ 

Our 2026 Customer satisfaction Survey closes tomorrow! Have your say, and let us know your thoughts on your recent Pines experience. 

All visitors to Pines that complete the survey will be eligible to go into a draw to win a $100 Rebel Sports voucher. 

Click the link in our bio to complete the survey

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