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PARC Customer Satisfaction Survey

We want to hear from you. Have your say in our latest Customer Satisfaction Survey. 

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By participating in the survey, you will help us continue to improve our services and facilities, and ensure we are delivering the right programs and support for our members and community. The survey will take around 10 minutes to complete. 

The survey is open until Sunday 27 November.

Confidentiality 

This survey is being conducted by Swinburne University, and all responses will be treated in strictest confidence. 

Prize draw 

As an incentive, all completed surveys go into the draw to win a $100 Rebel Sport Voucher. There are three prizes in total to be won. To be in the draw to win, you will need to provide preferred contact details at the end of the survey and the winner will be notified by email. 

[button title=”Complete our survey” link=”https://swinuw.au1.qualtrics.com/jfe/form/SV_bfKC4b0jrdKB6Ie” target=”new_window” align=”” icon=”” icon_position=”” color=”fasfds” font_color=”” size=”2″ full_width=”” class=”” download=”” rel=”” onclick=””]

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Happy International Women's Day to our wonderful PARC Community! 🌸 

We wanted to acknowledge this special day, and all those wonderful women out there who continue to inspire, connect and motivate us. Take some time to stop and reflect on the women in your life who inspire you. 🌟
Get behind the local community in support of the Snowdome Foundation 🏃

Join the thousands of locals supporting the Snowdome Foundation, in raising funds for life-saving Myeloma research. 

When: Sunday 15 March 

Start Time: 8:30am 

Location: Mount Eliza Regional Park 

Registration: Visit the My Mount Eliza website to register. 

PARC members can enjoy a 5% discount on their registration using our discount code
We’re open Labour Day Public Holiday 🏊

Looking for something to do this public holiday? Head down to PARC for a workout or enjoy some quality time with the family in the water. 

🕐 Centre hours: 7am-7pm 
🛝 Waterslide open: 10am – 6pm 
☕️ Cafe hours: 8am – 5pm 
🏋️‍♀️ Group exercise: reduced timetable, see the Customer Portal or Xplor Peninsula Leisure app for class details and to book in. 

Our sister site PINES is also open from 8am - 6pm. We can’t wait to see you!
⭐️ CUSTOMER SURVEY ⭐️ 

We would really appreciate your help in completing our customer satisfaction survey! We want to hear your thoughts on your recent Pines experience to help us improve in the future. 

This survey should take between 4 and 6 minutes to complete and is available until close of business on Sunday 15 March 2026. 

All visitors to Pines that complete the survey will be eligible to go into a draw to win a $100 Rebel Sports voucher. 

Complete the survey via the link in our bio.
Friendly reminder – our new access gates will be installed this week, Tuesday 3 March – Friday 6 March. 

The works will not impact members and guests, any gates already fitted will remain in the open position, and our team will be on hand to assist. For members attending a Group Exercise Class, please be sure to check in by scanning your wristband at our kiosks. 

We are excited to be improving our member and guest experience with the new access gates. 

You can learn more about the upgrade works via the link in bio.
Join us for a breakfast at PINES this International Women's Day! 

International Women's Day is recognised each year on the 8th of March to acknowledge and celebrate women's social, economic, cultural and political achievements. 

To celebrate IWD this year, our sister site, PINES, are hosting a free breakfast for our community. Head down for a morning swim and enjoy a yummy breakfast with the PINES team. 

📆 When: Friday 6 March 

🕖 Time: 7.30am - 9.00am 

📍 Where: PINES 

Please note, normal entry fees apply with breakfast included in entry fee. 

We look forward to seeing you there!

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