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MyPARC app troubleshooting instructions

We understand that some members are experiencing issues with the My PARC app. Rest assured, we are aware of the ongoing issues some users have been experiencing with bookings and have escalated it with our app provider.

If you  are experiencing issues with your app, the advice we’ve been given from the app provider is to try troubleshoot with the following steps:

1. Check your device for any software updates
2. Manually log out of the app
3. Delete the app
4. Clear the device cache – steps can found here: https://www.expertreviews.co.uk/mobile-phones/1407197/how-to-clear-cache-iphone
5. Turn off and restart the phone
6. Download the My PARC app again
7. Sign in and try to book again

We really appreciate your patience and understanding. Don’t forget you can always book your classes on our website.

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Reminder: Closure notice – Main 50m Pool

Our Main 50m Pool is now closed from Monday 30 June – Sunday 27 July for planned improvement works and will reopen Monday 28 July.

🔴 CLOSED: Over the period, the 50m pool will be closed.
🟢 OPEN: All other aquatic facilities will remain open, including the Learn to Swim Pool, Warm Water Pool Hall, Waterslides and Aquatic Playground. Importantly, this means that PARC Swim lessons in the 50m pool will not run.

If you would like to suspend your membership for the closure period, you can do so via our website – Link in bio

Suspensions used will not go towards members’ allowable suspensions and won’t impact the suspensions rules.

Please visit our website to learn more about these planned works and impacted services during this time – Link in bio

Thank you for continued patience and support as we complete these important upgrades.

#PARCFrankston #Centreupdates

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Reminder: Closure notice – Main 50m Pool Our Main 50m Pool is now closed from Monday 30 June – Sunday 27 July for planned improvement works and will reopen Monday 28 July. 🔴 CLOSED: Over the period, the 50m pool will be closed. 🟢 OPEN: All other aquatic facilities will remain open, including the Learn to Swim Pool, Warm Water Pool Hall, Waterslides and Aquatic Playground. Importantly, this means that PARC Swim lessons in the 50m pool will not run. If you would like to suspend your membership for the closure period, you can do so via our website - Link in bio Suspensions used will not go towards members’ allowable suspensions and won’t impact the suspensions rules. Please visit our website to learn more about these planned works and impacted services during this time - Link in bio Thank you for continued patience and support as we complete these important upgrades. #PARCFrankston #Centreupdates

Keep cup challenge! ☕️ 🙌

Round 1 Maya vs Drew

We think Maya had this one in the bag, cracking the code in 26 seconds, but both are number 1 in our hearts. 🫶

Grab your Fressko Keep cup at PARC Cafe today and stay tuned for round 2 Kynen vs Nathan.

#PARCFrankston #Keepcup

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Keep cup challenge! ☕️ 🙌 Round 1 Maya vs Drew We think Maya had this one in the bag, cracking the code in 26 seconds, but both are number 1 in our hearts. 🫶 Grab your Fressko Keep cup at PARC Cafe today and stay tuned for round 2 Kynen vs Nathan. #PARCFrankston #Keepcup

Reminder: Closure notice – Main 50m Pool closure
Monday 30 June – Sunday 27 July 🛠

Our Main 50m Pool will be closed from Monday 30 June – Sunday 27 July for planned improvement works.

🔴 CLOSED: Over the period, the 50m pool will be closed.
🟢 OPEN: All other aquatic facilities will remain open, including the Learn to Swim Pool, Warm Water Pool Hall, Waterslides and Aquatic Playground. Importantly, this means that PARC Swim lessons in the 50m pool will not run.

If you would like to suspend your membership for the closure period, you can do so via our website – Link in bio

Suspensions used will not go towards members’ allowable suspensions and won’t impact the suspensions rules.

Please visit our website to learn more about these planned works and impacted services during this time, Link in bio

Thank you for continued patience and support as we complete these important upgrades.

#PARCFrankston #Centreupdates

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Reminder: Closure notice – Main 50m Pool closure Monday 30 June – Sunday 27 July 🛠 Our Main 50m Pool will be closed from Monday 30 June – Sunday 27 July for planned improvement works. 🔴 CLOSED: Over the period, the 50m pool will be closed. 🟢 OPEN: All other aquatic facilities will remain open, including the Learn to Swim Pool, Warm Water Pool Hall, Waterslides and Aquatic Playground. Importantly, this means that PARC Swim lessons in the 50m pool will not run. If you would like to suspend your membership for the closure period, you can do so via our website - Link in bio Suspensions used will not go towards members’ allowable suspensions and won’t impact the suspensions rules. Please visit our website to learn more about these planned works and impacted services during this time, Link in bio Thank you for continued patience and support as we complete these important upgrades. #PARCFrankston #Centreupdates

Do you have an appointment with Allied Health?

Follow along with us as we show you where to go if you have an appointment in our Allied Health suites with Compass Allied Health or Davenport Physiotherapy.

For more information on Compass Allied Health or Davenport Physiotherapy, please visit our website via the link in bio

#PARCFrankston #AlliedHealth #CompassAlliedHealth #DavenportPhysiotherapy

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Do you have an appointment with Allied Health? Follow along with us as we show you where to go if you have an appointment in our Allied Health suites with Compass Allied Health or Davenport Physiotherapy. For more information on Compass Allied Health or Davenport Physiotherapy, please visit our website via the link in bio #PARCFrankston #AlliedHealth #CompassAlliedHealth #DavenportPhysiotherapy

Congratulations to the Winners of the My Movement Challenge 🎉

We`re excited to announce that the winners of the 100 PARC Beanies have been drawn! 🏆 Please check your email to see if you`re one of the lucky winners.

A huge thank you to all our incredible members who participated in the PARC My Movement Challenge! We hope you all had fun and were able to find your pace at PARC this winter. It was so fun to see so many members signing the Gym wall and committing to happy, healthier habits.

Well done you, keep it up! 💪

#PARCFrankston #MyMovementChallenge #Forthewin #PARCBeanie

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Congratulations to the Winners of the My Movement Challenge 🎉 We're excited to announce that the winners of the 100 PARC Beanies have been drawn! 🏆 Please check your email to see if you're one of the lucky winners. A huge thank you to all our incredible members who participated in the PARC My Movement Challenge! We hope you all had fun and were able to find your pace at PARC this winter. It was so fun to see so many members signing the Gym wall and committing to happy, healthier habits. Well done you, keep it up! 💪 #PARCFrankston #MyMovementChallenge #Forthewin #PARCBeanie

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Peninsula Leisure acknowledges and pays respect to the Bunurong People, the Traditional Custodians of these lands, skies and waters, where we unite to support healthy, happy lifestyles.

Endorsed by Frankston City Council

© 2025 Peninsula Leisure Pty Ltd. All Rights Reserved | Website Design by Oraco

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