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PARC Customer Satisfaction Survey

We want to hear from you. Have your say in our latest Customer Satisfaction Survey. 

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By participating in the survey, you will help us continue to improve our services and facilities, and ensure we are delivering the right programs and support for our members and community. The survey will take around 10 minutes to complete. 

The survey is open until Sunday 27 November.

Confidentiality 

This survey is being conducted by Swinburne University, and all responses will be treated in strictest confidence. 

Prize draw 

As an incentive, all completed surveys go into the draw to win a $100 Rebel Sport Voucher. There are three prizes in total to be won. To be in the draw to win, you will need to provide preferred contact details at the end of the survey and the winner will be notified by email. 

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Free Family Friday at PINES! ☀️🏊
Tomorrow is Free Family Friday at our sister Centre PINES and the weather is looking glorious! Head on down between 4pm - 7pm for a free swim and community sausage sizzle. 🌭

 #FamilyFun #Family #pinesfrankston #parcfrankston #freefamilyfriday
Aquatic Playground Closure 🚧🛝
The Aquatic Playground is going to be closed from Thursday 11 December - Friday 12 December at PARC however our sister Centre PINES is hosting Free Family Friday, so head on down on Friday from 4pm for a free swim and sausage sizzle! 

#parcfrankston #freefamilyfriday #frankston
Do you know someone who welcomed a baby in 2025? Looking for a meaningful Christmas gift? 🎄

The Rotary Peninsula 2.0 Birth Tree & Family Garden Project is the perfect way to celebrate a new arrival, while giving back to the community. For just $50, you’ll be gifting:

🌱 A lasting tribute with the child's name on a special tree and plaque
🌊 Support for local children to build vital water confidence through our Can Swim Infant programs
💚 A unique keepsake that grows more meaningful every year - the perfect Christmas gift

Join the 2025 Birth Tree & Family Garden! Find out more: https://tinyurl.com/u7ww5wu6
It's the last week to donate! 🎁🎄

This Friday 12 December is the last day to donate to our Giving Tree. We are blown away by the incredible generosity of our wonderful community 💙

If you would like to donate, we are accepting gifts and non-perishable items. 

Let's keep spreading joy in our wonderful community this Christmas season! 🎄

#PARCFrankston #ChristmasGivingTree #Christmasgiftdonations #christmasappeal
✨ The chiller has landed! ✨
Our warm-water pool is back open ahead of schedule! Thanks for your patience while the cranes did their thing on the roof. 

Just a friendly reminder that there will still be impacted areas tomorrow, Tuesday December 9, so make sure to check our website before planning your visit. 😊

#PARCFrankston
‼️ Reminder: Upcoming closure Monday 8 December & Tuesday 9 December ‼️

Please be aware that we have area closures across Monday and Tuesday. 

CLOSED: Monday 8 December closures, 7.00am - 3.30pm 
- Warm Water Pool Hall, including spa, sauna and team room 
- Group Exercise Studio 1 
- Group Exercise Studio 2 
- Allied Health Suites 

CLOSED: Tuesday 9 December closures, 7.00am - 9.00am 
- Main entrance - members and guests will be able to access the building via the Group Entry on the main carpark side of the building. Staff will be onsite to support and direct visitors. 
- Cafe 
- Sections of the gym floor including the stretching area and InBody Scan area. No machines will be impacted. 

For more information, visit our blog via the link in our bio. 
We thank you for your patience as we work to improve your PARC experience.

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