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PARC Customer Satisfaction Survey

We want to hear from you. Have your say in our latest Customer Satisfaction Survey.

Complete our survey here. 

By participating in the survey, you will help us continue to improve our services, facilities and experiences here at PARC.
The survey will take 10 minutes to complete.

The survey is open until Sunday 14 May.

Confidentiality

This survey is being conducted by Swinburne University, and all responses will be treated in strictest confidence.

Prize draw

As an incentive, all completed surveys go into the draw to win 1 of 3 $100 Rebel Sport Vouchers. There are three prizes in total to be won. To be in the draw to win, you will need to provide preferred contact details at the end of the survey and the winner will be notified by email.

Complete our survey HERE.

Thank you for your open and honest feedback. It is so valuable in helping us improve our facility for you, and the entire community.

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💙 Happy Valentine’s Day from the PARC Team! 💙
We wanted to take this moment to shout out someone very special in our hearts… YOU!

Our wonderful community is what makes PARC so special, so thank you to each and every one of our wonderful members. 

We 💙 you!
Why does 10 seconds at Pilates feel like eternity 😅
If you want to experience that pilates burn in real time, our new, state of the art reformer studio is included as part of our Full Access Membership 👀 That means unlimited classes, and unlimited fun!
New Year, New Timetable! 🧘‍♀️

The group exercise timetable is returning bigger and better in 2026! We’ve taken your feedback and made a number of changes to better support you in being active. 

- More of your favourite classes added
- New formats to check out! 
- Increased class capacity

The full timetable is now live, and you can view it via the Customer Portal or Peninsula Leisure Xplor app.
PARC is on a podcast! 🎙️

We are excited to share that late last year, PARC was featured on 3MP’s Peninsula Picks Podcast, shining a spotlight on our vibrant community hub right here in Frankston! 

This episode is a behind-the-scenes look at what makes PARC so much more than just a recreation centre,  and you'll get to hear rom some of our passionate team members, who share what it’s like to be part of PARC, and why community truly sits at the heart of everything we do 💙

Listen to the episode via the link in our bio.
Bright bathers = safer swimmers 🌈🩳 

Our PARC Swim team demonstrate that when it comes to swimwear for little ones, the right colour can matter! 

🟡 Bright colours like neon orange, pink, yellow or lime green can be easier to spot. 
🔵 While some dark or pale colours and may disappear in busy pools or in open water. 

As we enter the height of Summer, and more of us in and around water, help your children stand out for all the right reasons! 

Go bright, go bold, and stay safer around water!

#PARCFrankston #WaterSafety #BrightIsBest #swim #watersafety #Saferswimmmer

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