News

Customer Satisfaction Survey – We want your feedback

You’re invited to participate in our Customer Satisfaction Survey

By participating in the survey you will help us better understand how you use our Centre, and help us to improve your experiences at PARC. We really value your input.The survey will only take around 8 – 10 minutes to complete.Survey closing date: The survey is open until Wednesday 11 May.Confidentiality: This survey is being conducted by Swinburne University, and all responses will be treated in strictest confidence.

Prize draw: As an incentive, all completed surveys go into the draw to win a $100 Rebel Sport Voucher. There are three prizes in total to be won. To be in the draw to win, you will need to provide preferred contact details at the end of the survey and the winner will be notified by email.

[button title=”Complete our survey” link=”https://swinuw.au1.qualtrics.com/jfe/form/SV_0J56ny72xgJqJhk” target=”new_window” align=”” icon=”” icon_position=”” color=”fasfds” font_color=”” size=”2″ full_width=”” class=”” download=”” rel=”” onclick=””]

Thank you for taking the time to provide us with your feedback

Share this article

Can Swim Family - Expressions of Interest close next week!

Dont miss out on this amazing opportunity to learn valuable life skills with your loved ones. 👨‍👩‍👧‍👦

Learn basic swimming survival techniques, practise water safety and participate in a variety of rescue scenarios for various inland and open water environments. The family will have fun while learning how to be safe in and around the water.

Where and When ⏱
Friday 21 March at PINES Frankston

Expressions of Interest closes on Sunday 16 March. 

To participate, simply complete an Expressions of Interest on our website via link in bio

#PARCFrankston #PINESFrankston #CanSwim #Watersafety #Familywatersafe
🚨 WOMEN SWIMWEAR SALE 🚨

We are having a sale of all women's swimwear from 7 - 10 March

Up to 40 % off our wide range of women's swimwear. Don't miss out on this chance to grab some new togs and swim in style. 

Come in Centre to see our amazing range and grab yours today!

#PARCFrankston #Frankston #Sale #Bargain #Freshnewfit #Newfitfeels
Exciting upgrades at PARC - Tiling Replacement Works commencing next week 🛠

At PARC, we are committed to maintaining the highest standards for our members and guests. We are now embarking on an important tile replacement project across all changerooms, and some pool areas. Over the next few months, we’ll be upgrading the tiling in all our changerooms to maintain safety, aesthetics and provide overall improvement across PARC.

The works will be conducted in stages from March to July 2025, with planning for minimal disruption to our members and guests. The first phase will begin upstairs, with the following impacts: 
 
Closures 
Upstairs Accessible Changeroom – closed from 11 March – 17 March 
Upstairs Male Changeroom – closed from 17 March – 1 April 
Upstairs female Changeroom – closed from 31 March – 15 April 

For full details, alternative changeroom options, and regular updates, visit our blog via link in bio

Thank you for your patience and support as we make these important improvements! 

#PARCFrankston #Centreupdates #Tilereplacement #Continousimprovement #Upgrades
A friendly reminder for our breakfast at PINES this International Women's Day! 
 
Join us at PINES this Saturday as we host a free breakfast for our community. Head down for a morning swim, enjoy a yummy breakfast and celebrate the women in our community with the PINES team. 

 📅 When: Saturday 8 March 
🕘 Time: 9am-10am 
📍Where: PINES 
 
We look forward to seeing you there!

#PARCFrankston #UNIWD2025 #MarchForward #Breakfast
PARC is open this Labour Day Public Holiday. 🎉 
 
Come down for a workout or some fun in the pools with the family.
 
🛝 Waterslide open: 10am – 6pm 
☕️ Cafe hours: 8am – 5pm 
🏋️‍♀️ Group exercise: reduced timetable, see the Customer Portal or Xplor Peninsula Leisure app for class details and to book in. 
 
Our sister site PINES is also open from 8am - 6pm. 🌲
 
We look forward to seeing you in Centre! 

#PARCFrankston #Publicholiday #Openinghours #Familyfun #thingstodofrankston
We want to hear from you. Have your say in our latest PINES Pool Customer Satisfaction Survey. 
 
By participating in the survey, you will help us continue to improve our services and facilities, and ensure we are delivering the right programs and support for our community. This survey should take between 4 and 6 minutes to complete and is available until Sunday 16 March 2025. 
 
COMPLETE OUR SURVEY: https://swinuw.au1.qualtrics.com/jfe/form/SV_4N71s9DjokkzDYG 
 
Prize draw 
As an incentive, all completed surveys go into the draw to win a $100 Rebel Sport Voucher. To be in the draw to win, you will need to provide preferred contact details at the end of the survey and the winner will be notified by email. 
 
Thank you for taking the time to provide your feedback.

#PINESFrankston #PARCFrankston #customersatisfaction #Survey #Yoursay

Join our community for news

Recent articles