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Nicole Ross – Customer Service Officer of the Year

We are proud and excited to introduce you to Nicole Ross, the winner of the Customer Service Officer of the Year award at the 2022 Victorian Aquatic and Recreation Awards!

Nicole has been a part of the Peninsula Leisure team for over 7 years, and in her time has worked across different areas of the business, and has been an important member of our Customer Experience team for the last 3 years.

To win an individual award is an incredible achievement, and we are so proud of her. Nicole, thank you for your commitment to Peninsula Leisure, our members, visitors, and the wider Frankston community.

To learn more about Nicole and her Peninsula Leisure journey, visit our website here.

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Get behind the local community in support of the Snowdome Foundation 🏃

Join the thousands of locals supporting the Snowdome Foundation, in raising funds for life-saving Myeloma research. 

When: Sunday 15 March 

Start Time: 8:30am 

Location: Mount Eliza Regional Park 

Registration: Visit the My Mount Eliza website to register. 

PARC members can enjoy a 5% discount on their registration using our discount code
We’re open Labour Day Public Holiday 🏊

Looking for something to do this public holiday? Head down to PARC for a workout or enjoy some quality time with the family in the water. 

🕐 Centre hours: 7am-7pm 
🛝 Waterslide open: 10am – 6pm 
☕️ Cafe hours: 8am – 5pm 
🏋️‍♀️ Group exercise: reduced timetable, see the Customer Portal or Xplor Peninsula Leisure app for class details and to book in. 

Our sister site PINES is also open from 8am - 6pm. We can’t wait to see you!
⭐️ CUSTOMER SURVEY ⭐️ 

We would really appreciate your help in completing our customer satisfaction survey! We want to hear your thoughts on your recent Pines experience to help us improve in the future. 

This survey should take between 4 and 6 minutes to complete and is available until close of business on Sunday 15 March 2026. 

All visitors to Pines that complete the survey will be eligible to go into a draw to win a $100 Rebel Sports voucher. 

Complete the survey via the link in our bio.
Friendly reminder – our new access gates will be installed this week, Tuesday 3 March – Friday 6 March. 

The works will not impact members and guests, any gates already fitted will remain in the open position, and our team will be on hand to assist. For members attending a Group Exercise Class, please be sure to check in by scanning your wristband at our kiosks. 

We are excited to be improving our member and guest experience with the new access gates. 

You can learn more about the upgrade works via the link in bio.
Join us for a breakfast at PINES this International Women's Day! 

International Women's Day is recognised each year on the 8th of March to acknowledge and celebrate women's social, economic, cultural and political achievements. 

To celebrate IWD this year, our sister site, PINES, are hosting a free breakfast for our community. Head down for a morning swim and enjoy a yummy breakfast with the PINES team. 

📆 When: Friday 6 March 

🕖 Time: 7.30am - 9.00am 

📍 Where: PINES 

Please note, normal entry fees apply with breakfast included in entry fee. 

We look forward to seeing you there!
PARC is open this Labour Day Public Holiday. 

Come down for a workout or some fun in the pools with the family. 

- Centre hours: 7am-7pm 

- Waterslide open: 10am – 6pm 

- Cafe hours: 8am – 5pm 

- Group exercise: reduced timetable, see the Customer Portal or Xplor Peninsula Leisure app for class details and to book in. 

Our sister site PINES is also open from 8am - 6pm. 
We look forward to seeing you in Centre! 

#PARCFrankston

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