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PARC Customer Satisfaction Survey

We want to hear from you. Have your say in our latest Customer Satisfaction Survey. 

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By participating in the survey, you will help us continue to improve our services and facilities, and ensure we are delivering the right programs and support for our members and community. The survey will take around 10 minutes to complete. 

The survey is open until Sunday 27 November.

Confidentiality 

This survey is being conducted by Swinburne University, and all responses will be treated in strictest confidence. 

Prize draw 

As an incentive, all completed surveys go into the draw to win a $100 Rebel Sport Voucher. There are three prizes in total to be won. To be in the draw to win, you will need to provide preferred contact details at the end of the survey and the winner will be notified by email. 

[button title=”Complete our survey” link=”https://swinuw.au1.qualtrics.com/jfe/form/SV_bfKC4b0jrdKB6Ie” target=”new_window” align=”” icon=”” icon_position=”” color=”fasfds” font_color=”” size=”2″ full_width=”” class=”” download=”” rel=”” onclick=””]

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Australia Day public holiday opening hours 

We're open Monday 26 January for the Australia Day public holiday. 

The Centre will be operating on reduced public holiday hours, 

- PARC Centre Hours 7am – 7pm 

- Waterslides open: 10am – 6pm 

- Cafe hours: 8am – 5pm 

- PARC Swim: No lessons on Monday 26 January but resume Tuesday 27 January 

- Group exercise: reduced timetable, see the Customer Portal for class details and to book in. 
 

To see what services are open on the day, visit our Service Availability Report on our website, via the link in our bio.
It’s party time 🎉 

PINES summer pool party is back in 2026, so gather your friends and break out the sunscreen, it’s time for some fun in the sun ☀️ 

Wednesday 21 Jan, 11am-2pm. 
☀️ Free sausage sizzle
🐯 Free Face Painting
🛹 Free mini skate clinics from the team at Frankston Skate Park
😎 Waterslide fun (weather dependant) 

Normal entry fees apply, with all activities included in entry fee. 

We look forward to seeing you there!
We are incredibly proud to announce that PARC has achieved Platinum Pool Status with Life Saving Victoria! 🥳

We received an outstanding Compliance Score of 100% and a Safety Score of 98.68%!
 
This annual assessment demonstrates our commitment to the Platinum Pool Program, which recognises aquatic facilities that meet the highest standards in aquatic safety and risk management.

Participation in this program is a mark of excellence within our industry, and achieving these scores reflects the hard work and dedication of our entire team. 

A huge congratulations to our incredible Asset and Facilities team who work hard, year round to provide our members with the best experience at PARC.
Giveaway winners! 🙌 

We are excited to announce the two winners of our recent giveaway. Each winner will receive one complimentary entry into the Frankston Swim Classic. 

The winners are @cpatrick27 and @domi_lia 

Congratulations! 🥳
How you can get your 30-20-2 at PARC 💪

Our theme for this year is 30 or 20 plus 2, a simple formula to help you move more and reach the National Physical Activity Guidelines.

Everyone’s fitness journey is different, and at PARC there are so many different ways you can achieve 30-20-2.

➡️ Moderate activity: enjoy a walk on the treadmill, try a Tai Chi or Yoga Class, or jump into the pool for some gentle lap swimming.

➡️ Vigorous activity: Join a HIIT class, try an interval session on the treadmill or bike, or get moving with Zumba.

➡️ Strength session: Complete a body weight workout, enjoy weight lifting or try a Reformer Strength class.

These are just a few fantastic options that you can choose from at PARC. This year we want to support you moving in a way that suits you. Chat to one of our friendly gym floor team members or trainers to see how you can get your 30-20-2.

#PARCfrankston #30-20-2 #movemorein2026 #frankstongym #groupexercise aquafitness reformerpilatesstudio lesmillsclasses groupfitness
Come join the fun at PARC! 🌴🏊‍♂️

Our school holiday programs has heaps of fun for adventures big and small! Can't wait to see you here!

#parcfrankston #frankston #schoolholidayfun

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