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PARC Customer Satisfaction Survey

We want to hear from you. Have your say in our latest Customer Satisfaction Survey.

Complete our survey here. 

By participating in the survey, you will help us continue to improve our services, facilities and experiences here at PARC.
The survey will take 10 minutes to complete.

The survey is open until Sunday 14 May.

Confidentiality

This survey is being conducted by Swinburne University, and all responses will be treated in strictest confidence.

Prize draw

As an incentive, all completed surveys go into the draw to win 1 of 3 $100 Rebel Sport Vouchers. There are three prizes in total to be won. To be in the draw to win, you will need to provide preferred contact details at the end of the survey and the winner will be notified by email.

Complete our survey HERE.

Thank you for your open and honest feedback. It is so valuable in helping us improve our facility for you, and the entire community.

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Help us ensure PARC is a safe venue for the whole community to enjoy 🏊

At PARC, we participate in the statewide Watch Around Water program. Watch Around Water is an education and public awareness-raising program that defines the minimum supervision requirements for children in a pool setting. 

When visiting PARC, your child will be given a coloured wristband, based on their age. These wristbands help our lifeguards identify the level of supervison required for your child, and support a safe aquatic environment for everyone. 

Learn more about the Watch Around Water program, via the link in our bio.
Did you know that our vision is that 'Every Child In Frankston Can Swim'? 🌳👶

The Rotary Peninsula 2.0's Birth Tree is one way that's helping us to achieve this vision. 

By joining this year’s Birth Tree, you will receive a timeless tribute of your loved one in the form of a tree and plaque. Equally importantly, $45 of every contribution goes straight back to the community to help more children build confidence in the water, with free infant swimming lessons through the Can Swim initiative. 🏊

You can purchase a place for a baby born this year on the Birth Tree here: https://events.humanitix.com/parc-2026-birth-tree-and-family-garden
A sneak peak into a week at PARC! 👀

Whether it's going for a swim in the pool, getting your heart pumping in a group exercise class, or catching up with friends for coffee, PARC is the place to be 🩵

#PARC #PARCFrankston #POV #WeekatPARC
It's National Personal Trainer Day! 🏋️‍♀️

To celebrate, we played This or That with Olivia. Let us know in the comments what you'd choose 👀

#NationalPersonalTrainerDay #PARCfrankston
It's so easy to see what's on at PARC 🏊

If you want to plan to get the most out of your visit to PARC, be sure to check our website before your visit to see what’s going on at PARC.

Head to our website, and visit our Service Availability page to keep up to date with what areas of our Centre are open each day. Here you can check our live status report, and lap lane availability for our main pool and warm water pool. 

Visit our website via the link in our bio.
Expressions of Interest are open for our Teen Can Swim program 🏊

📅 5 Week Can Swim Program, commencing Monday 17 August
🏊 Who: Teenagers aged 13-17 with little to no swimming experience or confidence
🕣 Commitment: 1x 45minute session per week, over 5 weeks
🩵 Cost: Fully subsidised by Peninsula Leisure and Frankston City Council

Expression of interest will be closing Sunday 9 August. Visit Peninsula Leisure’s website, via the link in our bio, for more information.

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