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PARC Customer Satisfaction Survey Results

The results are in! Thank you to our members and guests who completed our recent Customer Satisfaction Survey

 

Your feedback is essential in helping us to continue to deliver exceptional experiences, programs and services here at PARC. We partner with Swinburne University on our surveys, and they provide us with key themes and metrics.

 

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Your feedback identified successes, along with areas for improvement. Our priority is always ensuring the users of our Centre have a great experience.

 

Thank you for taking the time to provide your feedback.

 

Finally, as we close out 2022, thank you for choosing us to be your place to be active. Have a happy and safe Christmas, we look forward to seeing you in 2023.

 

With thanks,
The Team at Peninsula Leisure and PARC

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Three weeks of PARC Reformer 😱

WOW time flies when you`re having fun! It`s been 3 weeks since we opened the doors to our brand new PARC Reformer Studio and we have loved hearing how much you`re all enjoying the new space!

It`s great to see our PARC community making the most of the new reformer studio and trying out all the amazing new features including the Virtual and On-demand options to fit in with busy schedules.

Thanks for your patience as we worked through some booking challenges in the first few days. Want to try it for yourself? bookings are open via the Xplor App or Customer Portal.

After more info? Check out our PARC Reformer Studio website page via the link in bio

Keep the momentum going and make PARC Reformer a regular part of your routine. We’ll see you in the Studio soon!

#PARCfrankston #PARCReformer

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Three weeks of PARC Reformer 😱 WOW time flies when you're having fun! It's been 3 weeks since we opened the doors to our brand new PARC Reformer Studio and we have loved hearing how much you're all enjoying the new space! It's great to see our PARC community making the most of the new reformer studio and trying out all the amazing new features including the Virtual and On-demand options to fit in with busy schedules. Thanks for your patience as we worked through some booking challenges in the first few days. Want to try it for yourself? bookings are open via the Xplor App or Customer Portal. After more info? Check out our PARC Reformer Studio website page via the link in bio Keep the momentum going and make PARC Reformer a regular part of your routine. We’ll see you in the Studio soon! #PARCfrankston #PARCReformer

Thank you Rotary Peninsula 2.0 & the 2025 Rotary Birth tree 🌳

The Rotary Peninsula 2.0 Birth Tree helps to raise funds for swim programs in our community, with $45 of every contribution going straight back to PARC and PINES to help more children build confidence in the water.

Registrations for the Birth Tree are now available for all babies born in 2025.

For more information or if you would like to register your child for the 2025 Rotary Birth Tree please head to the website. Link in bio

#PARCFrankston #RotaryPeninsula2_0 #Birthtree #morepeoplecanswim

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Thank you Rotary Peninsula 2.0 & the 2025 Rotary Birth tree 🌳 The Rotary Peninsula 2.0 Birth Tree helps to raise funds for swim programs in our community, with $45 of every contribution going straight back to PARC and PINES to help more children build confidence in the water. Registrations for the Birth Tree are now available for all babies born in 2025. For more information or if you would like to register your child for the 2025 Rotary Birth Tree please head to the website. Link in bio #PARCFrankston #RotaryPeninsula2_0 #Birthtree #morepeoplecanswim

Important Centre Update

Closure Notice: The 50m Pool will be closed from Monday 30 June – Sunday 27 July.

We are undertaking significant tiling and improvement works in the Main 50m Pool. This means that the Main 50m Pool will be closed from Monday 30 June – Sunday 27 July (4 week closure period).

What services are impacted?
• CLOSED: Over the period, the 50m pool will be closed.
• OPEN: All other aquatic facilities will remain open, including the Learn to Swim Pool, Warm Water Pool Hall, Waterslides and Aquatic Playground. Importantly, this means that PARC Swim lessons in the 50m pool will not run.

To learn more about these planned works and how the closure impact you, please visit our website via link in bio
If you would like to suspend your membership for the closure period, you can do so via our website, link in bio

Suspensions used will not go towards members’ allowable suspensions and won’t impact the suspensions rules.

We appreciate your understanding and patience as we work to enhance your PARC experience with these important upgrades.

#PARCFrankston

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Important Centre Update Closure Notice: The 50m Pool will be closed from Monday 30 June – Sunday 27 July. We are undertaking significant tiling and improvement works in the Main 50m Pool. This means that the Main 50m Pool will be closed from Monday 30 June – Sunday 27 July (4 week closure period). What services are impacted? • CLOSED: Over the period, the 50m pool will be closed. • OPEN: All other aquatic facilities will remain open, including the Learn to Swim Pool, Warm Water Pool Hall, Waterslides and Aquatic Playground. Importantly, this means that PARC Swim lessons in the 50m pool will not run. To learn more about these planned works and how the closure impact you, please visit our website via link in bio If you would like to suspend your membership for the closure period, you can do so via our website, link in bio Suspensions used will not go towards members’ allowable suspensions and won’t impact the suspensions rules. We appreciate your understanding and patience as we work to enhance your PARC experience with these important upgrades. #PARCFrankston

Aquatic Playground Closure 🛠

The Aquatic playground will be closed for planned maintenance from Tuesday 17 June to Tuesday 24 June.

This maintenance requires the playground to be dry in order to be repaired. The Learn to Swim, Toddler pool and Waterslides are still available for your enjoyment.

We hope to reopen the Aquatic Playground in full on 24 June.

We apologise for the inconvenience and thank you for your understanding.

#PARCFrankston #Aquaticplayground

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Aquatic Playground Closure 🛠 The Aquatic playground will be closed for planned maintenance from Tuesday 17 June to Tuesday 24 June. This maintenance requires the playground to be dry in order to be repaired. The Learn to Swim, Toddler pool and Waterslides are still available for your enjoyment. We hope to reopen the Aquatic Playground in full on 24 June. We apologise for the inconvenience and thank you for your understanding. #PARCFrankston #Aquaticplayground

PARC Cafe staff attempted the Ice Chocolate challenge and it got messy. 😂

Who had the best technique and who caved under the cold? You decide! 👇

Kynen – ❤️, Maddy – 👍, Maya – 😂 or Bella – 😲

Vote below who you think is the Ice Chocolate Champion! 🏆

#PARCFrankston #PARCCafe #IceChocolateChallenge #StaffShowdown #VoteYourChampion #CafeFun

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PARC Cafe staff attempted the Ice Chocolate challenge and it got messy. 😂 Who had the best technique and who caved under the cold? You decide! 👇 Kynen - ❤️, Maddy - 👍, Maya - 😂 or Bella - 😲 Vote below who you think is the Ice Chocolate Champion! 🏆 #PARCFrankston #PARCCafe #IceChocolateChallenge #StaffShowdown #VoteYourChampion #CafeFun

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Peninsula Leisure acknowledges and pays respect to the Bunurong People, the Traditional Custodians of these lands, skies and waters, where we unite to support healthy, happy lifestyles.

Endorsed by Frankston City Council

© 2025 Peninsula Leisure Pty Ltd. All Rights Reserved | Website Design by Oraco

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